Answering Service Care scorecard

Company Overview

Answering Service Care is a BPO company. They specialize in Chat Support, Sales & Marketing, Finance & Accounting, Customer Support.

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Executive summary

Brand Profile: Voice: professional. Voice: friendly. Voice: reassuring. Voice: service-oriented. Tagline: We're Available, When You're Not.. Imagery Style: Customer-service focused and availability-led, with emphasis on live support and accessibility.. Client Value Proposition: Summary: Answering Service Care’s public value proposition is that it helps businesses stay responsive when they cannot answer calls themselves, with 24/7 live support, message handling, scheduling, and related communication services.. Value Points: Title: Capture more inbound opportunities. Value Points: Description: Live answering and message taking are positioned to help businesses avoid missed calls.. Value Points: Title: Extend coverage after hours. Value Points: Description: Round-the-clock availability supports businesses outside normal operating hours.. Value Points: Title: Support front-office efficiency. Value Points: Description: Services such as scheduling, routing, and monitoring can reduce time spent managing inbound communications.. Company Overview: Highlights: Serving organizations in every industry since 1974. Highlights: 24/7 live answering service. Highlights: Family-owned and operated. Highlights: Serving 4,000+ businesses nationwide. Description: Answering Service Care is a U.S.-based answering service provider offering 24/7 live answering and related business communication support. Public sources indicate the company has served organizations since 1974 and describes itself as family-owned and operated.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public sources state the company has served organizations since 1974, which supports a long-tenured market presence.. Differentiators: Title: 24/7 coverage. Differentiators: Description: The company positions itself around always-on live answering and round-the-clock availability.. Differentiators: Title: Broad industry coverage. Differentiators: Description: Public materials indicate service across many verticals, including legal, healthcare, construction, franchising, insurance, and accounting.. Differentiators: Title: Family-owned positioning. Differentiators: Description: The company publicly

Strengths

• Brand Profile: Voice: professional. Voice: friendly. Voice: reassuring. Voice: service-oriented. Tagline: We're Available, When You're Not.. Imagery Style: Customer-service focused and availability-led, with emphasis on live support and accessibility.. (public_web; observed 2026-08-23)
• Client Portfolio: Clients: Segment: SMB to mid-market. Clients: Industry: multi-industry. Clients: Client Name: 4000+ businesses nationwide. Total Clients Claimed: 4000. Industry Concentration: law firms. Industry Concentration: doctor's offices. Industry Concentration: insurance agencies. Industry Concentration: financial advising firms. (public_web; observed 2026-08-05)
• Client Value Proposition: Summary: Answering Service Care’s public value proposition is that it helps businesses stay responsive when they cannot answer calls themselves, with 24/7 live support, message handling, scheduling, and related communication services.. Value Points: Title: Capture more inbound opportunities. Value Points: Description: Live answering and message taking are positioned to help businesses avoid missed calls.. Value Points: Title: Extend coverage after hours. Value Points: Description: Round-the-clock availability supports businesses outside normal operating hours.. Value Points: Title:. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-05)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Answering Service Care's structured service taxonomy includes Chat Support, Sales & Marketing, Finance & Accounting, Customer Support. Client Portfolio: Clients: Segment: SMB to mid-market. Clients: Industry: multi-industry. Clients: Client Name: 4000+ businesses nationwide. Total Clients Claimed: 4000. Industry Concentration: law firms. Industry Concentration: doctor's offices. Industry Concentration: insurance agencies. Industry Concentration: financial advising firms. Competitive Landscape: Competitors: Name: Answering Legal. Competitors: Evidence: A published review positions ASC against other answering-service offerings in the same category.. Competitors: Relationship: alternative. Competitors: Name: Direct 24/7 answering services. Competitors: Evidence: ASC markets itself as a 24/7 live answering provider serving many industries.. Competitors: Relationship: adjacent. Positioning: Long-standing US-based 24/7 live answering service with added AI-agent support and bilingual English/Spanish coverage.. Market Signals: Public-facing reviews and directory profiles indicate a service-led, reputation-sensitive market.. Market Signals: The company emphasizes round-the-clock answering and client satisfaction in its branding.. Differentiators: Founded in 1974.. Differentiators: Claims service across all industries.. Differentiators: Offers live and AI agents around the clock.. Differentiators: Publicly highlights English and Spanish coverage.. Delivery Center Details: Centers: City: Margate. Centers: Model: Hybrid human/AI answering service. Centers: Country: United States. Centers: Languages: English. Centers: Languages: Spanish. Centers: City: Work From Home. Centers: Model: Remote operator model. Centers: Country: United States. Reputation & Reviews: Summary: Public review information is limited in the gathered sources. Available third-party material suggests mixed commentary on pricing and billing practices, while employee review pages exist but are not a substitute for customer reputation data.. Credentials: Detail: Employee review page exists, but no reliable customer rating was verified from the gathered public sources.. Credentials: Platform: Indeed. Credentials: Detail: Some secondary review sources describe generally positive service comments alongside complaints about overage charges and a la carte billing.. Credentials: Platform: Third-party review articles. Employee & Client Sentiment: Red Flags: Public review snippets

Geography

Hiring & Workforce Signals: Open Positions: Title: Operator. Open Positions: Location: Margate, FL. Open Positions: Seniority: Individual contributor. Open Positions: Department: Operations. Open Positions: Title: Operator. Open Positions: Location: Work From Home. Open Positions: Seniority: Individual contributor. Open Positions: Department: Operations. Workforce Signals: Remote Work Mentions: true. Workforce Signals: Recent Review Volume Mentions: 107. Key Firmographics: Founded Year: 1974. Sectors Display: All industries. Sectors Display: Law firms. Sectors Display: Contractors. Sectors Display: Doctor's offices. Sectors Display: Franchises. Sectors Display: Insurance agencies. Sectors Display: Accounting firms. Headquarters Display: Margate, Florida, United States. Ownership Type Display: Private company; family-owned and operated. Executive Summary: Summary: Answering Service Care appears to be a privately held answering service/BPO provider focused on live call handling and business communication support for small to mid-sized organizations across many industries. Public information supports a Florida headquarters, national service coverage, and a long operating history dating to 1974.. Language: Spanish. Language: English. Financial Health: Risk Factors: No public revenue, funding, or transaction disclosures verified in the sources reviewed.. Overall Health: unknown. Pricing & Engagement: Models: Name: Usage-based monthly plans. Models: Best For: Businesses with predictable call volumes. Models: Description: Secondary sources describe tiered monthly plans with included minutes and per-minute overage charges.. Models: Name: Custom quote. Models: Best For: Higher-volume or specialized operations. Models: Description: Secondary sources indicate custom pricing for higher-volume or more complex needs.. Summary: Public pricing is not consistently verifiable from primary company sources in the available public material. Secondary review sources reference multiple monthly plans and usage-based overage pricing, but the exact current pricing should be

Methodology

Answering Service Care's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 43 distinct source URLs and retained 48 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Chat Support
• Sales & Marketing
• Finance & Accounting
• Customer Support

Contact

Website: https://www.answeringservicecare.com

Email: Icon-Box-3@2x-1.webp

Phone: 3771060

Frequently Asked Questions

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