Antasis Sdn Bhd scorecard

Company Overview

Antasis Sdn Bhd is a BPO company headquartered in Antasis Sdn Bhd L1-03 (B) 2, Persiaran Medini Bandar Medini Iskandar, 79250 Iskandar Puteri,, 79250, Iskandar puteri, Johor, Malaysia, founded in 1998. They specialize in Payroll Processing, Sales & Marketing, Customer Support, Recruitment, Back Office.

- Home - About Us - About Us - Team Antasis - Certifications - Career - Services - Services - Customer Support Solutions - Customer Experience Management - Inbound Customer Service - Outbound Customer Engagement - Technical Helpdesk - IVR Support - Satisfaction Surveys & Analytics - Back Office & Administrative Services - Email & Document Management - Order & Data Processing - Virtual Assistant Support - Data Entry & Encoding - CRM & Business Intelligence - CRM Software Implementation - Real-Time Analytics & Reporting - HR & Payroll Services - HR Support - Payroll Processing & Administration - Facility & IT Service - Facility Management - IT Support Services - AI-Powered Customer Service Tools - AI-Powered Customer Service Tools - Virtual Customer Service Agent - Intelligent Interaction Tool - Conversational AI Platform - Automated Customer Engagement - Specialized & Custom Solutions - Industry-Specific BPO - Custom Outsourcing Solutions - Success Story - Case Studies - Testimonials - Blog - Blog - Outsourcing Tips - Customer Experience - BPO Industry Trends - Technology Outsourcing - Contact Us - enEnglish - zh-CNChinese (Simplified) - zh-TWChinese (Traditional) - enEnglish - msMalay Antasis is a leading provider of outsourced customer experience in Singapore. We go beyond just "good" service to deliver truly outstanding results for your customers. +65-6319-2620 / +60-7587 9041 / +63-920-619-1194

Executive summary

Brand Profile: Voice: professional. Voice: customer-experience focused. Voice: technology-forward. Tagline: BPO & CX Outsourcing Services in South East Asia. Imagery Style: Corporate service branding with emphasis on outsourcing and AI-enabled CX. Client Value Proposition: Summary: Antasis publicly positions its value around improving customer experience and operational efficiency through outsourced service delivery across Southeast Asia.. Value Points: Title: Operational efficiency. Value Points: Description: Website messaging states that the company aims to transform business operations through better efficiency.. Value Points: Title: Customer experience focus. Value Points: Description: Public materials emphasize customer experience management as a core outcome.. Value Points: Title: Multi-location support. Value Points: Description: Regional offices suggest the ability to support clients across several Southeast Asian markets.. Company Overview: Tagline: BPO & CX outsourcing services in South East Asia. Highlights: Public website describes the company as a BPO and CX outsourcing provider.. Highlights: Official contact page lists offices in Singapore, Malaysia, and the Philippines.. Highlights: Public-facing messaging emphasizes customer experience management and operational efficiency.. Description: Antasis presents itself as a BPO and customer experience outsourcing provider serving Southeast Asia, with public contact points in Singapore, Malaysia, and the Philippines.. Competitive Differentiators: Differentiators: Title: Regional operating footprint. Differentiators: Description: Public contact details show office presence in Singapore, Malaysia, and the Philippines, indicating a multi-market delivery footprint.. Differentiators: Title: CX and BPO positioning. Differentiators: Description: The company explicitly positions itself around customer experience outsourcing and BPO rather than generic outsourcing.. Differentiators: Title: AI-forward messaging. Differentiators: Description: Public homepage messaging references combining human ingenuity with cutting-edge AI to improve customer experience management and operational

Strengths

• Brand Profile: Voice: professional. Voice: customer-experience focused. Voice: technology-forward. Tagline: BPO & CX Outsourcing Services in South East Asia. Imagery Style: Corporate service branding with emphasis on outsourcing and AI-enabled CX. (public_web; observed 2026-06-03)
• Client Portfolio: Clients: Segment: enterprise. Clients: Industry: mobility. Clients: Client Name: car sharing operations client. (public_web; observed 2025-05-02)
• Client Value Proposition: Summary: Antasis publicly positions its value around improving customer experience and operational efficiency through outsourced service delivery across Southeast Asia.. Value Points: Title: Operational efficiency. Value Points: Description: Website messaging states that the company aims to transform business operations through better efficiency.. Value Points: Title: Customer experience focus. Value Points: Description: Public materials emphasize customer experience management as a core outcome.. Value Points: Title: Multi-location support. Value Points: Description: Regional offices suggest the ability to. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-05-02)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

• egs: 41.1
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 45.3
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Antasis Sdn Bhd's structured service taxonomy includes Payroll Processing, Sales & Marketing, Customer Support, Recruitment, Back Office. Client Portfolio: Clients: Segment: enterprise. Clients: Industry: mobility. Clients: Client Name: car sharing operations client. Competitive Landscape: Competitors: Name: Teleperformance. Competitors: Relationship: direct. Competitors: Name: Concentrix. Competitors: Relationship: direct. Competitors: Name: Foundever. Competitors: Relationship: direct. Positioning: BPO and CX outsourcing provider focused on Southeast Asia, with Singapore, Malaysia, and Philippines presence.. Market Signals: Offers call center outsourcing services. Market Signals: Publishes open roles for customer support and data encoding. Market Signals: Maintains multi-country contact points. Differentiators: Regional footprint across Singapore, Malaysia, and the Philippines. Differentiators: Public emphasis on AI-enabled customer experience and operational efficiency. Hiring & Workforce Signals: Open Positions: Title: Customer Service Support. Open Positions: Location: Antasis Philippines. Open Positions: Seniority: entry. Open Positions: Department: Customer Service. Open Positions: Title: Data Encoding Specialist. Open Positions: Location: Antasis Philippines. Open Positions: Seniority: entry. Open Positions: Department: Operations / Data Encoding. Open Positions: Title: Customer Service Executive (Mandarin). Open Positions: Location: Malaysia. Open Positions: Seniority: entry. Open Positions: Department: Customer Service. Workforce Signals: Public Roles Listed: 3. Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies Nesantha Singha as Head of Operations at Antasis and Head of Operations (Malaysia), responsible for operational oversight, performance, and service delivery.. Executives: Name: Nesantha Singha. Executives: Title: Head of Operations (Malaysia). Executives: Linkedin Url: null. Executives: Bio: Public LinkedIn profile identifies Andrew Chng as a Senior Executive at Antasis Pte Ltd in Singapore.. Executives: Name: Andrew Chng. Executives: Title: Senior Executive. Executives: Linkedin Url: null. Recent News: Articles: Date: 2023-11-16. Articles: Title: Antasis: Advancing BPO Service Beyond Expectations. Articles: Source: CCCI. Articles: Summary: A chamber article highlights Antasis as a BPO provider and references its contact channels and service positioning.. Employee & Client Sentiment: Sentiment

Geography

The public profile records headquarters as Antasis Sdn Bhd L1-03 (B) 2, Persiaran Medini Bandar Medini Iskandar, 79250 Iskandar Puteri,, 79250, Iskandar puteri, Johor, Malaysia. Countries listed in the structured record include -. Delivery Center Details: Centers: City: Singapore. Centers: Country: Singapore. Centers: City: Iskandar Puteri, Johor. Centers: Country: Malaysia. Centers: City: Cebu City. Centers: Country: Philippines. Key Firmographics: Sectors Display: Business Process Outsourcing. Sectors Display: Customer Experience Outsourcing. Sectors Display: Operational Support. Headquarters Display: Singapore (HQ). Services & Offerings: Categories: Name: BPO and customer experience. Categories: Services: Customer experience management. Categories: Services: Call center outsourcing. Categories: Services: Operational efficiency support. Categories: Name: Lead generation and marketing support. Categories: Services: RSVP campaigns. Categories: Services: Email broadcasting. Categories: Services: eDM generation. Executive Summary: Summary: Antasis is a Southeast Asia-focused outsourcing provider positioned around BPO and customer experience services, with public office listings in Singapore, Malaysia, and the Philippines. Public materials emphasize customer experience management, operational efficiency, and multi-region support.. Financial Health: Overall Health: unknown. Tech Stack & Tools: Ai Capabilities: Capability: AI-assisted customer experience management. Ai Capabilities: Confidence: confirmed. Coverage Hours: 24/7. Service: Sales & Marketing. Service: Recruitment. Service: Payroll Processing. Service: Back Office. Service: Customer Support. Description Long: - Home - About Us - About Us - Team Antasis - Certifications - Career - Services - Services - Customer Support Solutions - Customer Experience Management - Inbound Customer Service - Outbound Customer Engagement - Technical Helpdesk - IVR Support - Satisfaction Surveys & Analytics - Back Office & Administrative Services - Email & Document Management - Order & Data Processing - Virtual Assistant Support - Data Entry & Encoding - CRM & Business Intelligence - CRM Software Implementation - Real-Time Analytics & Reporting - HR & Payroll Services - HR Support - Payroll

Methodology

Antasis Sdn Bhd's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 21 distinct source URLs and retained 23 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Payroll Processing
• Sales & Marketing
• Customer Support
• Recruitment
• Back Office

Contact

Website: https://www.antasis.com/

Email: -

Phone: -

Frequently Asked Questions

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