Apc Integrated scorecard

Company Overview

Apc Integrated is a BPO company, founded in 2003, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

For 18 years, APC Integrated has been the leading IT solutions and strategic planning organization for various companies across New England. APC Integrated delivers top-notch technical expertise and solutions. APC Integrated is an innovative IT organization that aims to provide its clients with cutting-edge technology solutions to maintain business-critical programs continuously. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: security-focused. Voice: reliability-oriented. Imagery Style: Service-oriented corporate imagery is implied by the website’s managed-IT, cybersecurity, and cloud-services positioning, but specific visual assets were not verifiable from public sources provided.. Client Value Proposition: Summary: APC Integrated’s public materials position the company as a dependable IT partner that reduces uncertainty through proactive oversight, rapid support, and straightforward pricing.. Value Points: Title: Reduced support uncertainty. Value Points: Description: Public case-study language says the company helped remove uncertainty from ongoing support and management.. Value Points: Title: Continuity and stability. Value Points: Description: Public case-study language emphasizes maintaining IT integrity and continuity.. Value Points: Title: Confidence in daily operations. Value Points: Description: Public case-study language frames the service as improving device visibility, system health, and day-to-day IT confidence.. Company Overview: Highlights: Case study materials indicate support for 150+ companies.. Highlights: Case study materials indicate 22+ years of service.. Highlights: Case study materials indicate less than 1 hour average issue resolution time and less than 2 hour onsite response time.. Description: APC Integrated is a Boston-area IT services provider that presents itself as an integrated managed support partner with emphasis on proactive monitoring, rapid issue resolution, transparent pricing, and long-term IT continuity.. Competitive Differentiators: Differentiators: Title: Proactive monitoring and fast remediation. Differentiators: Description: Case materials emphasize proactive monitoring and rapid issue resolution rather than reactive support.. Differentiators: Title: Transparent pricing model. Differentiators: Description: Public case-study language explicitly references a clear or transparent pricing model.. Differentiators: Title: Cross-platform device support. Differentiators: Description: Public case-study language highlights support for both Macs and PCs

Strengths

• Brand Profile: Voice: professional. Voice: security-focused. Voice: reliability-oriented. Imagery Style: Service-oriented corporate imagery is implied by the website’s managed-IT, cybersecurity, and cloud-services positioning, but specific visual assets were not verifiable from public sources provided.. (public_web; observed 2026-08-26)
• Client Portfolio: Clients: Segment: Client. Clients: Industry: Real estate. Clients: Client Name: Boston Property Capital. Clients: Segment: Client. Clients: Industry: Business improvement district. Clients: Client Name: Downtown Boston Business Improvement District. Clients: Segment: Client. Clients: Industry: Holding company. Clients: Client Name: Ark National Holdings. Total Clients Claimed: 150. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: APC Integrated’s public materials position the company as a dependable IT partner that reduces uncertainty through proactive oversight, rapid support, and straightforward pricing.. Value Points: Title: Reduced support uncertainty. Value Points: Description: Public case-study language says the company helped remove uncertainty from ongoing support and management.. Value Points: Title: Continuity and stability. Value Points: Description: Public case-study language emphasizes maintaining IT integrity and continuity.. Value Points: Title: Confidence in daily operations. Value Points: Description:. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (company_website_asset; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (company_website_asset; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 43

• egs: 41.1
• growth: 45
• reputation: 50.9
• ai_readiness: 50
• market_footprint: 29.6
• digital_readiness: 42

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Clients: Segment: Client. Clients: Industry: Real estate. Clients: Client Name: Boston Property Capital. Clients: Segment: Client. Clients: Industry: Business improvement district. Clients: Client Name: Downtown Boston Business Improvement District. Clients: Segment: Client. Clients: Industry: Holding company. Clients: Client Name: Ark National Holdings. Total Clients Claimed: 150. Competitive Landscape: Competitors: Name: MSP providers. Competitors: Evidence: APC Integrated is described as a managed IT services company and an IT solutions/cybersecurity/cloud provider.. Competitors: Relationship: direct. Competitors: Name: Internal IT teams. Competitors: Evidence: Public case-study language emphasizes outsourced technology support, monitoring, and management.. Competitors: Relationship: alternative. Positioning: Managed IT, cybersecurity, and cloud services provider serving small and midsize businesses, with public emphasis on proactive monitoring, rapid resolution, transparent pricing, and secure IT continuity.. Market Signals: Public case studies reference <1 hour average issue resolution time and 2 hour onsite response time.. Market Signals: Public materials indicate support for 150+ companies.. Market Signals: Website positions APC Integrated across IT, cybersecurity, and cloud services.. Differentiators: Proactive monitoring. Differentiators: Rapid issue resolution. Differentiators: Transparent pricing. Differentiators: Security-focused oversight. Differentiators: Unified support across Mac and PC environments. Key Firmographics: Sectors Display: IT services. Sectors Display: Managed services. Sectors Display: Security-focused support. Sectors Display: Device management. Headquarters Display: Boston area, Massachusetts, United States. Recent News: Articles: Date: 2026-08-20. Articles: Title: APC Integrated management team listing updated. Articles: Source: APC Integrated Services Group / public team page. Articles: Summary: A public team page lists executive leadership roles including president, vice president, sales, marketing operations, finance, and IT infrastructure.. Articles: Date: 2026-08-25. Articles: Title: Olti Gjura LinkedIn profile active. Articles: Source: LinkedIn. Articles: Summary: Public profile shows Olti Gjura as CEO, President, and Founder of APC Integrated.. Articles: Date:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Quincy. Centers: Country: United States. Centers: City: Boston. Centers: Country: United States. Centers: City: Sarasota. Centers: Country: United States. Pricing & Engagement: Models: Name: Transparent pricing. Models: Best For: Organizations seeking predictable support costs. Models: Description: Referenced in public case-study language as a clear pricing model.. Summary: Public materials indicate a clear or transparent pricing model, but no public rate card, package pricing, or contract structure was verified.. Executive Summary: Summary: APC Integrated appears to be a managed IT services provider centered on proactive support, security-focused oversight, and unified device visibility for organizations needing dependable day-to-day IT management.. Asset Fact Document Signal: Role: case_study_document. Statement: locations –no longer separate upkee. Asset Fact Document Signal: Role: case_study_document. Statement: Before migration, the schools IT environment across numerous locations in Massachusets, Connecticut, and Rhode Island, relied on aging on-premises Windows servers, resulting in:. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Olti Gjura. Executives: Title: Chief Executive Officer, President, Founder. Executives: Name: Oljana Gjura. Executives: Title: Vice President Operations. Executives: Name: Christopher Melo. Executives: Title: Chief Technology Officer. Executives: Name: Joseph Fuoco. Executives: Title: General Manager. Reputation & Reviews: Summary: Public review data is limited and mixed. Independent review sources show very small sample sizes, so no strong rating trend can be treated as representative.. Credentials: Detail: Publicly visible employer review sample is very small and not enough to generalize.. Credentials: Rating: 3 reviews. Credentials: Platform: Indeed. Credentials: Detail: Publicly visible employer review sample exists, but no verified aggregate score was captured here.. Credentials: Rating: 10

Methodology

Apc Integrated's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 21 distinct source URLs and retained 57 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.apcintegrated.com

Email: info@apcintegrated.com

Phone: 6174819901

LinkedIn: https://www.linkedin.com/company/a-plus-computer-services

Frequently Asked Questions

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