Asia Premier One Source scorecard

Company Overview

Asia Premier One Source is a BPO company, founded in 2007, with approximately 250-499 employees. They specialize in Finance & Accounting, Customer Support. They serve the E-commerce & Retail industries.

The organization was founded in 2004 and employs 200 employees. They have three separate offices within the Philippines, including Makati, Taguig, and Mandaluyong. The organization prides itself on making the client’s success their own, taking on the tasks as if they were personal to themselves. Asia Premier One Source delivers a variety of BPO options. They have grown consistently throughout their time in business, adding new staff members and solutions throughout the years. Asia Premier One Source operates as business process outsourcing (BPO) organization headquartered in Metro Manila in the Philippines. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Client Value Proposition: Summary: Public sources position the company as a cost-effective Philippine BPO provider for international and local clients, emphasizing trained specialists and multi-channel support across operational and customer-facing functions.. Value Points: Title: Cost-efficient delivery. Value Points: Description: PitchBook describes the company as leveraging English-language skills and educational standards in the Philippines to provide a high-value, low-cost outsourcing solution.. Value Points: Title: Trained specialists. Value Points: Description: GoodFirms describes the company as known for highly trained specialists and customer service capability.. Value Points: Title: Multi-channel support. Value Points: Description: Public service lists include phone, email, chat, back office, and technical support.. Company Overview: Highlights: Founded in 2004 or 2007 depending on the public listing.. Highlights: Public directory sources indicate approximately 200 employees.. Highlights: Listed as a BPO/contact center provider serving international and local organizations.. Description: Asia Premier One Source is a business process outsourcing (BPO) company headquartered in Metro Manila, Philippines, with public directory listings showing operations in Makati, Taguig, and Mandaluyong.. Competitive Differentiators: Differentiators: Title: Broad service mix. Differentiators: Description: Public listings show a wide portfolio spanning voice, non-voice, technical, back-office, and specialized process outsourcing services.. Differentiators: Title: Philippines delivery footprint. Differentiators: Description: Directory sources list multiple Metro Manila offices, including Makati, Taguig, and Mandaluyong.. Differentiators: Title: Long operating history. Differentiators: Description: Public sources place founding in 2004 or 2007, indicating more than a decade of operating presence.. Differentiators: Title: Acquired platform. Differentiators: Description: PitchBook lists the company as acquired by Support Services Group in 2021.. Key Firmographics: Founded Year: 2004. Sectors Display: Business process outsourcing. Sectors Display:

Strengths

• Client Value Proposition: Summary: Public sources position the company as a cost-effective Philippine BPO provider for international and local clients, emphasizing trained specialists and multi-channel support across operational and customer-facing functions.. Value Points: Title: Cost-efficient delivery. Value Points: Description: PitchBook describes the company as leveraging English-language skills and educational standards in the Philippines to provide a high-value, low-cost outsourcing solution.. Value Points: Title: Trained specialists. Value Points: Description: GoodFirms describes the company as known for highly trained specialists. (public_web; observed 2025-03-31)
• Company Overview: Highlights: Founded in 2004 or 2007 depending on the public listing.. Highlights: Public directory sources indicate approximately 200 employees.. Highlights: Listed as a BPO/contact center provider serving international and local organizations.. Description: Asia Premier One Source is a business process outsourcing (BPO) company headquartered in Metro Manila, Philippines, with public directory listings showing operations in Makati, Taguig, and Mandaluyong.. (public_web; observed 2026-08-25)
• Competitive Differentiators: Differentiators: Title: Broad service mix. Differentiators: Description: Public listings show a wide portfolio spanning voice, non-voice, technical, back-office, and specialized process outsourcing services.. Differentiators: Title: Philippines delivery footprint. Differentiators: Description: Directory sources list multiple Metro Manila offices, including Makati, Taguig, and Mandaluyong.. Differentiators: Title: Long operating history. Differentiators: Description: Public sources place founding in 2004 or 2007, indicating more than a decade of operating presence.. Differentiators: Title: Acquired platform. Differentiators: Description: PitchBook lists the company. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-03-31)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-04-15)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 46

• egs: 40.2
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35.5
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Asia Premier One Source's structured service taxonomy includes Finance & Accounting, Customer Support. Competitive Landscape: Competitors: Name: Support Services Group. Competitors: Evidence: PitchBook states Asia Premier One Source was acquired by Support Services Group in 2021.. Competitors: Relationship: direct. Competitors: Name: Other Philippines-based BPO providers in the Outsource Accelerator directory. Competitors: Evidence: Outsource Accelerator categorizes Asia Premier as a BPO provider in the Philippines marketplace.. Competitors: Relationship: adjacent. Positioning: A Philippines-based BPO provider offering customer support, help desk, inbound sales, email support, online proctoring, and back-office support, with PCI-compliant operations noted in public directory material.. Market Signals: Directory presence indicates established market visibility. Market Signals: Public profile suggests multi-service outsourcing model. Differentiators: PCI-compliant operations. Differentiators: Philippines delivery footprint across three cities. Differentiators: Service mix includes online proctoring alongside standard BPO functions. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer operations. Categories: Services: Help desk. Categories: Services: Customer support. Categories: Services: Inbound sales. Categories: Services: Email support. Categories: Services: Chat support. Categories: Services: Technical support. Categories: Name: Growth and acquisition support. Categories: Services: Lead generation. Categories: Services: Fundraising. Categories: Services: Direct sales (telemarketing). Categories: Services: Market research. Categories: Services: Surveys. Categories: Name: Back-office and process support. Categories: Services: Back-office support. Categories: Services: Data collection. Categories: Services: Appointment setting. Categories: Services: Non-voice process solutions. Categories: Name: Specialized outsourcing. Categories: Services: Recruitment process outsourcing. Categories: Services: Clinical process outsourcing. Categories: Services: Virtual assistant. Categories: Services: Merchant services. Categories: Services: Online proctoring. Categories: Services: Online tutoring. Categories: Services: Software development. Executive Summary: Summary: Asia Premier One Source is a Philippines-based BPO provider with public listings describing customer support, technical support, back-office, lead generation, and related outsourcing services. Public sources show a long operating history, multiple Metro Manila offices, and

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Makati. Centers: Country: Philippines. Centers: City: Taguig. Centers: Country: Philippines. Centers: City: Mandaluyong. Centers: Country: Philippines. Recent News: Articles: Date: 2026-08-25. Articles: Title: Asia Premier One Source company profile update. Articles: Source: Outsource Accelerator. Articles: Summary: Directory profile remains available with company contact and location details.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public biography source states he founded Asia Premier One Source Inc. in 2004 and later became associated with CORE.. Executives: Name: Jonathan Miller. Executives: Title: Founder. Reputation & Reviews: Summary: Public review information is limited. Indeed shows a 3.5/5 overall rating based on 24 reviews, but no broader verified review corpus was available in the gathered sources.. Credentials: Detail: Based on 24 reviews; sub-ratings shown for work-life balance, pay and benefits, job security and advancement, management, and culture.. Credentials: Rating: 3.5/5. Credentials: Platform: Indeed. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

Asia Premier One Source's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 46 distinct source URLs and retained 54 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.outsourceaccelerator.com/company/asia-premier-one-source/

Email: info@asiapremierbpo.com

Phone: +1 916 245 2532

LinkedIn: http://www.linkedin.com/company/asiapremierbpo

Frequently Asked Questions

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