Cleardesk scorecard

Company Overview

Cleardesk is a BPO company. They specialize in Sales & Marketing, Human Resources.

virtual assistant Every business deserves the chance to grow. Local hiring challenges were holding companies back, so we built a better way, connecting them with elite virtual assistants that deliver high quality results at a fraction of the cost.

Executive summary

Brand Profile: Voice: clear. Voice: supportive. Voice: growth-oriented. Voice: professional. Imagery Style: clean, business-focused remote-team branding. Client Value Proposition: Summary: ClearDesk presents itself as a provider of skilled remote staffing that helps companies scale operations, reduce hiring overhead, and add flexible support for core business functions.. Value Points: Title: Scale with remote support. Value Points: Description: The company says it can match businesses with virtual assistants and remote staff for roles such as scheduling, recruiting, operations, and customer service.. Value Points: Title: Lower hiring overhead. Value Points: Description: Public copy emphasizes savings versus U.S. hiring costs, office space, taxes, and payroll.. Value Points: Title: Tailored talent matching. Value Points: Description: The firm says it collaborates with clients to match the right talent to business needs.. Company Overview: Tagline: Virtual assistant services. Highlights: Helps businesses scale with remote teams and virtual assistants.. Highlights: Positions itself as a global staffing and U.S. recruiting firm.. Highlights: Serves clients with offshore and onshore talent.. Highlights: Public materials emphasize support for small businesses and operational functions.. Description: ClearDesk is a privately held staffing and recruiting company founded in 2020 that provides global staffing and virtual assistant services for small businesses and U.S. employers.. Competitive Differentiators: Differentiators: Title: Global talent sourcing. Differentiators: Description: Public messaging emphasizes access to elite talent across multiple countries and the ability to build remote teams globally.. Differentiators: Title: Fractional cost positioning. Differentiators: Description: The company states that its model helps businesses obtain high-quality support at a fraction of U.S. hiring costs.. Differentiators: Title: Small-business remote team focus. Differentiators: Description: Marketing centers

Strengths

• Brand Profile: Voice: clear. Voice: supportive. Voice: growth-oriented. Voice: professional. Imagery Style: clean, business-focused remote-team branding. (public_web; observed 2026-08-03)
• Client Value Proposition: Summary: ClearDesk presents itself as a provider of skilled remote staffing that helps companies scale operations, reduce hiring overhead, and add flexible support for core business functions.. Value Points: Title: Scale with remote support. Value Points: Description: The company says it can match businesses with virtual assistants and remote staff for roles such as scheduling, recruiting, operations, and customer service.. Value Points: Title: Lower hiring overhead. Value Points: Description: Public copy emphasizes savings versus U.S.. (public_web; observed 2026-08-03)
• Company Overview: Tagline: Virtual assistant services. Highlights: Helps businesses scale with remote teams and virtual assistants.. Highlights: Positions itself as a global staffing and U.S. recruiting firm.. Highlights: Serves clients with offshore and onshore talent.. Highlights: Public materials emphasize support for small businesses and operational functions.. Description: ClearDesk is a privately held staffing and recruiting company founded in 2020 that provides global staffing and virtual assistant services for small businesses and U.S. employers.. (public_web; observed 2026-08-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-03)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-06)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-06)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Cleardesk's structured service taxonomy includes Sales & Marketing, Human Resources. Competitive Landscape: Competitors: Name: Outsource Accelerator directory listings. Competitors: Evidence: Directory description places ClearDesk among virtual assistant and offshore staffing providers.. Competitors: Relationship: alternative. Competitors: Name: Capterra staffing and recruiting listings. Competitors: Evidence: Capterra categorizes ClearDesk as a staffing and recruiting provider.. Competitors: Relationship: alternative. Positioning: virtual assistant and remote staffing provider for small businesses and growth-focused teams. Market Signals: Public messaging centers on global staffing and back-office support. Market Signals: Claims of geographically distributed delivery including the Philippines, Latin America, and India appear in public materials. Differentiators: Emphasis on elite virtual assistants and remote teams. Differentiators: Coverage across home care, real estate, SMB, and other industries. Differentiators: Support model that includes recruiting, retention, and ongoing client alignment. Hiring & Workforce Signals: Open Positions: Title: Home Care Scheduler | Work From Home, Make a Real Impact. Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Unknown. Open Positions: Title: Lead Generation & Research Specialist | Remote B2B Prospecting Support. Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Other/Not Classified. Open Positions: Title: Real Estate Transaction Coordinator | Work from Home, Support Closings with Confidence. Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Other/Not Classified. Open Positions: Title: Real Estate Administrative Assistant | Work from Home, Support Clients. Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Real Estate. Key Firmographics: Founded Year: 2020. Sectors Display: Staffing and recruiting. Sectors Display: Virtual assistant services. Sectors Display: Global staffing. Sectors Display: U.S. recruiting. Headquarters Display: San Diego, California, United States. Employee Count Display: 201–500 employees. Ownership Type Display: Privately held. Leadership & Executives: Executives: Name: Aman Makkar. Executives: Title: Chief Executive Officer.

Geography

Delivery Center Details: Centers: City: San Diego. Centers: Model: HQ/office. Centers: Country: United States. Centers: City: Manila. Centers: Model: delivery location. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Pricing & Engagement: Models: Name: Custom staffing engagement. Models: Best For: Businesses seeking tailored remote support. Models: Description: Client-specific matching of virtual assistants or remote staff to business needs; no published rates were found.. Models: Name: Global staffing model. Models: Best For: Companies needing scalable back-office coverage. Models: Description: Remote talent sourced across multiple countries and matched to ongoing support needs; no public contract details were found.. Summary: Public sources do not disclose standard pricing, contract terms, or rate cards. The available materials only indicate a staffing/virtual assistant engagement model and broad cost-savings positioning.. Recent News: Articles: Date: 2026-06-17. Articles: Title: Top 100 Virtual Assistant Tasks You Can Delegate in 2026. Articles: Source: LinkedIn. Articles: Summary: A ClearDesk post discussing common virtual assistant tasks, including email management, calendar scheduling, CRM updates, customer service, bookkeeping support, lead generation, and recruitment administration.. Reputation & Reviews: Summary: Public review surfaces indicate generally positive customer feedback on Trustpilot and mixed employee sentiment on Indeed and Glassdoor, but published details are limited and should be treated as platform-specific opinions rather than verified company facts.. Credentials: Detail: Public review page shows a 4.9 rating for cleardesk.com.. Credentials: Rating: 4.9. Credentials: Platform: Trustpilot. Credentials: Detail: Indeed lists an overall employee rating of 3.3 out of 5 based on 6 reviews.. Credentials: Rating: 3.3/5. Credentials: Platform: Indeed. Credentials: Detail: Glassdoor has a public reviews page, but no rating was

Methodology

Cleardesk's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 23 distinct source URLs and retained 25 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Human Resources

Contact

Website: https://www.thecleardesk.com

Phone: 1692649

Frequently Asked Questions

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