Clienting Group scorecard

Company Overview

Clienting Group is a BPO company, founded in 1993, with approximately 51-200 employees.

Executive summary

Brand Profile: Voice: professional. Voice: solution-oriented. Voice: client-centric. Client Value Proposition: Summary: Clienting Group positions itself as a partner for managed customer interactions and remote relationship programs, combining operations, technology, and analytics to improve client experience and engagement.. Value Points: Title: Experience handling multi-channel interactions. Value Points: Description: Public materials emphasize managing remote interactions through available channels and delivering quality experiences at each contact.. Value Points: Title: Operational and technology integration. Value Points: Description: The company states it develops processes, integrates technology, manages teams, and defines reporting, database, and analytics models.. Value Points: Title: Customer experience orientation. Value Points: Description: The public positioning is centered on improving consumer relationships and the experience of purchase and contact.. Company Overview: Highlights: Presents itself as a pioneer in remote contact management for B2C, B2B, and B2Ch programs.. Highlights: Describes its work as combining process development, technology integration, team management, reporting, database, and analytics.. Highlights: Lists contact center and customer relationship solutions on its public site.. Description: Clienting Group is an Argentina-based contact center and remote relationship management company focused on B2C, B2B, and B2Ch interactions, with operations serving Argentina and Latin America.. Competitive Differentiators: Differentiators: Title: Remote contact management focus. Differentiators: Description: The company emphasizes being a pioneer in remote contact management across B2C, B2B, and B2Ch programs.. Differentiators: Title: End-to-end program support. Differentiators: Description: Public materials describe support from process development through technology integration, team management, and analytics/reporting.. Differentiators: Title: Regional orientation. Differentiators: Description: The company states it serves projects across Argentina and Latin America.. Differentiators: Title: Broad interaction mix. Differentiators: Description:

Strengths

• Brand Profile: Voice: professional. Voice: solution-oriented. Voice: client-centric. (public_web; observed 2026-06-13)
• Client Value Proposition: Summary: Clienting Group positions itself as a partner for managed customer interactions and remote relationship programs, combining operations, technology, and analytics to improve client experience and engagement.. Value Points: Title: Experience handling multi-channel interactions. Value Points: Description: Public materials emphasize managing remote interactions through available channels and delivering quality experiences at each contact.. Value Points: Title: Operational and technology integration. Value Points: Description: The company states it develops processes, integrates technology, manages teams, and defines. (public_web; observed 2026-06-13)
• Company Overview: Highlights: Presents itself as a pioneer in remote contact management for B2C, B2B, and B2Ch programs.. Highlights: Describes its work as combining process development, technology integration, team management, reporting, database, and analytics.. Highlights: Lists contact center and customer relationship solutions on its public site.. Description: Clienting Group is an Argentina-based contact center and remote relationship management company focused on B2C, B2B, and B2Ch interactions, with operations serving Argentina and Latin America.. (public_web; observed 2026-01-16)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-06-13)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-01-16)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-11-12)

Firmographics

GB100 score

Overall score: 46

• egs: 41.7
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35.6
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Connext. Competitors: Evidence: Listed alongside Clienting Group in Argentina BPO rankings and described as a versatile outsourcing agency providing call center and business process management services.. Competitors: Relationship: direct. Competitors: Name: Other Argentina BPO firms on Clutch and The Manifest. Competitors: Evidence: Clienting Group appears in broad Argentina/Buenos Aires BPO listings among call center and outsourcing providers.. Competitors: Relationship: adjacent. Positioning: A Buenos Aires-based call center and remote customer contact/BPO provider focused on omnichannel contact management, digital interaction, and related outsourced customer engagement services.. Market Signals: Clienting Group is repeatedly categorized as a call center/BPO provider in Argentina directories.. Market Signals: Public profiles indicate a long operating history dating to 1993 and a workforce size band of roughly 50-249 or 51-200, depending on the directory.. Differentiators: Emphasis on remote contact management across BtoC, BtoB, and BtoCh models.. Differentiators: Publicly listed solutions include omnichannel contact center, social media interaction,. Reputation & Reviews: Summary: Public review and credential data is limited. Directory platforms list the company, but no verified customer rating or review volume was available in the sources retrieved.. Credentials: Detail: Listed in BPO rankings with no verified reviews shown in the retrieved record.. Credentials: Rating: Not yet reviewed. Credentials: Platform: Clutch. Credentials: Detail: Profile available, but the retrieved listing did not provide a public score or client review summary.. Credentials: Rating: No public rating shown. Credentials: Platform: Outsource Accelerator. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer contact management. Categories: Services: Omnichannel customer support. Categories: Services: Remote contact handling. Categories: Services: Customer relationship management. Categories: Name: Sales and revenue support. Categories: Services: Telemarketing. Categories: Services: Tele-sales. Categories: Services:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Buenos Aires. Centers: Country: Argentina. Centers: City: Córdoba. Centers: Country: Argentina. Key Firmographics: Founded Year: 1993. Revenue Display: Unknown / not publicly disclosed. Sectors Display: Contact center. Sectors Display: BPO. Sectors Display: Customer experience. Sectors Display: Marketing and advertising. Headquarters Display: Buenos Aires, Argentina; public directory listings also reference ABO, Argentina, and a LinkedIn HQ address at Avenida Córdoba 1351, Piso 3, Buenos Aires.. Employee Count Display: 51-200 (directory estimate); LinkedIn profile also shows a much smaller 1-10 employee display on a separate page, so public data is inconsistent.. Ownership Type Display: Private / privately held. Executive Summary: Summary: Clienting Group appears to be a privately held Argentine BPO/contact center provider founded in 1993, positioned around remote customer interaction, customer experience, and multi-channel relationship programs for Argentina and Latin America.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Omnichannel contact center. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Social network interaction management. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Remote quality monitoring. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Reporting, database, and analytics models. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Alejandro Bruzoni. Executives: Title: General Manager. Asset Logo: Visibility: public.

Methodology

Clienting Group's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 24 distinct source URLs and retained 21 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: http://www.clienting.com.ar/

Email: info@clienting.com.ar

Phone: -

Frequently Asked Questions

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