Dalerio Consulting Albania scorecard

Company Overview

Dalerio Consulting Albania is a BPO company headquartered in Ramazan Jella st., 2001, Durres, Durres, Albania, founded in 2019, with approximately 100-249 employees. They specialize in Chat Support, Sales & Marketing, Content Moderation, Email Support, Customer Support, Back Office.

Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated. - 411 University St, Seattle,\\ \\ 10005, USA - onum\_company@mail.com - +1-800-456-478-23 A well-organized and competent team of individuals, Dalerio Consulting provides excellent services to companies looking to develop and widen their network.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: growth-focused. Imagery Style: website-led BPO/service imagery was not verifiable from the gathered sources. Client Value Proposition: Summary: Public-facing messaging emphasizes helping businesses simplify operations, support growth, and expand outreach through outsourced support and digital services.. Value Points: Title: Operational simplification. Value Points: Description: Public descriptions say the firm helps companies streamline business structure and business support functions.. Value Points: Title: Growth support. Value Points: Description: Messaging repeatedly references helping clients get new clients, expand outreach, and achieve growth goals.. Value Points: Title: Multi-service delivery. Value Points: Description: The company bundles customer support, marketing, web, and SEO services under one provider.. Company Overview: Tagline: Premier BPO Agency for Business .... Highlights: Official site positions the company as a BPO agency.. Highlights: Public profiles describe a focus on customer support, online marketing, social media management, web design, and SEO.. Highlights: Public directory sources associate the company with Albania and Durres.. Highlights: A 2022 site post states it was listed by Clutch among top B2B companies in Albania.. Description: Dalerio Consulting appears to be a business process outsourcing and offshoring provider based in Durres, Albania, with public descriptions emphasizing customer support, marketing, web, SEO, and related business support services.. Competitive Differentiators: Differentiators: Title: Broad BPO plus marketing blend. Differentiators: Description: Public materials combine customer support and BPO with SEO, social media, web, and digital marketing services.. Differentiators: Title: Albania-based delivery location. Differentiators: Description: Public directories consistently place the company in Durres, Albania, which may be relevant for nearshore-style delivery positioning.. Differentiators: Title: Visible multi-channel service positioning.

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: growth-focused. Imagery Style: website-led BPO/service imagery was not verifiable from the gathered sources. (public_web; observed 2026-08-08)
• Client Value Proposition: Summary: Public-facing messaging emphasizes helping businesses simplify operations, support growth, and expand outreach through outsourced support and digital services.. Value Points: Title: Operational simplification. Value Points: Description: Public descriptions say the firm helps companies streamline business structure and business support functions.. Value Points: Title: Growth support. Value Points: Description: Messaging repeatedly references helping clients get new clients, expand outreach, and achieve growth goals.. Value Points: Title: Multi-service delivery. Value Points: Description: The company bundles customer. (public_web; observed 2026-08-25)
• Company Overview: Tagline: Premier BPO Agency for Business .... Highlights: Official site positions the company as a BPO agency.. Highlights: Public profiles describe a focus on customer support, online marketing, social media management, web design, and SEO.. Highlights: Public directory sources associate the company with Albania and Durres.. Highlights: A 2022 site post states it was listed by Clutch among top B2B companies in Albania.. Description: Dalerio Consulting appears to be a business process outsourcing and offshoring. (public_web; observed 2026-08-08)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-08)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-01-17)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 43

• egs: 36.8
• growth: 48.8
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32.4
• digital_readiness: 46.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Dalerio Consulting Albania's structured service taxonomy includes Chat Support, Sales & Marketing, Content Moderation, Email Support, Customer Support, Back Office. Competitive Landscape: Competitors: Name: Techbehemoths-listed outsourcing providers in Albania. Competitors: Evidence: Industry directory placement shows Dalerio Consulting among Albanian outsourcing firms, but no direct named competitor comparison was verified.. Competitors: Relationship: alternative. Competitors: Name: Outsource Accelerator-listed Albanian BPO providers. Competitors: Evidence: Directory profile places Dalerio Consulting within the Albania BPO market, but no direct named competitor comparison was verified.. Competitors: Relationship: alternative. Positioning: A BPO and outsourcing services provider in Albania focused on customer support, marketing, web, technical support, and related business support functions.. Market Signals: Public directories classify the firm under outsourcing/offshoring consulting and BPO.. Market Signals: Public web presence indicates Albania-based delivery from Durres.. Differentiators: Offers a broad mix of customer support, marketing, web, and tech support services.. Differentiators: Public materials emphasize serving SMEs and business growth support.. Key Firmographics: Founded Year: 2017. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Business process outsourcing. Sectors Display: Customer support. Sectors Display: Marketing services. Headquarters Display: Durres, Durres, Albania. Employee Count Display: 100-200 employees. Ownership Type Display: Private company. Pricing & Engagement: Models: Name: Hourly services. Models: Best For: Small to mid-size outsourced support work needing flexible scope. Models: Description: A third-party directory lists pricing as under $30/hour.. Summary: Public pricing is limited. One directory source states the company charges under $30/hour, but no official rate card or engagement terms were found.. Recent News: Articles: Date: 2022-07-15. Articles: Title: Top 2022 B2B Service Provider in Albania. Articles: Source: Dalerio Consulting. Articles: Summary: Company post says Dalerio Consulting was listed on Clutch as one of the top B2B companies in Albania and highlights voice and call center solutions.. Reputation & Reviews: Summary: Public review and directory presence exists, but verified independent

Geography

The public profile records headquarters as Ramazan Jella st., 2001, Durres, Durres, Albania. Countries listed in the structured record include Albania. Delivery Center Details: Centers: City: Durres. Centers: Country: Albania. Services & Offerings: Categories: Name: Business process outsourcing. Categories: Services: Customer support. Categories: Services: Call center services. Categories: Services: Non-voice BPO. Categories: Name: Marketing and digital growth. Categories: Services: Online marketing. Categories: Services: Social media management. Categories: Services: SEO. Categories: Services: Email marketing. Categories: Services: Pay-per-click advertising. Categories: Name: Web and creative services. Categories: Services: Web design. Categories: Services: Web development. Categories: Services: Interactive and functional websites. Categories: Name: Operations support. Categories: Services: Recruitment. Categories: Services: Virtual assistants. Categories: Services: Specialized teams. Categories: Services: Staff augmentation. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Alesio Hysenaj. Executives: Title: SVP / Project Manager at Dalerio Consulting. Executives: Name: Endi Hysa. Executives: Title: Business Development Manager at Dalerio Consulting. Executives: Name: Daniel Rika. Executives: Title: Director Of Operations at Dalerio Consulting. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Executive Summary: Summary: Dalerio Consulting is a Durres, Albania-based outsourcing and offshoring consulting firm with public-facing offerings in BPO, customer support, marketing, web, SEO, and recruitment-related services.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Website chat support. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Managed IT support services. Asset Logo: Visibility: public. Service: Sales & Marketing. Service: Back Office. Service: Chat Support. Service: Customer Support. Description Long: Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated. - 411 University St, Seattle,\\ \\ 10005, USA - onum\_company@mail.com - +1-800-456-478-23 A well-organized and competent

Methodology

Dalerio Consulting Albania's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 17 distinct source URLs and retained 23 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for industry taxonomy coverage.

Services

• Chat Support
• Sales & Marketing
• Content Moderation
• Email Support
• Customer Support
• Back Office

Contact

Website: https://www.dalerioconsulting.com

Email: info@dalerioconsulting.com

Phone: 335 5251360

LinkedIn: http://www.linkedin.com/company/dalerioconsulting

Frequently Asked Questions

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