Evoice scorecard

Company Overview

Evoice is a BPO company.

- Pricing - Product - How it works - Features - Numbers - App - Support - Help/FAQ - Contact Us - Tips & Tricks

Executive summary

Brand Profile: Voice: professional. Voice: customer-facing. Voice: SMB-oriented. Client Value Proposition: Summary: The service is designed to help businesses sound more professional and manage calls more efficiently without adding traditional receptionist infrastructure.. Value Points: Title: Professional call presence. Value Points: Description: Virtual phone numbers and routing help businesses present a more established phone presence.. Value Points: Title: Call management efficiency. Value Points: Description: Call forwarding, voicemail, and extensions centralize handling of incoming calls.. Value Points: Title: Remote flexibility. Value Points: Description: Desktop and mobile app support enables calling from anywhere.. Value Points: Title: Lower infrastructure burden. Value Points: Description: The positioning suggests a phone-system alternative that avoids added equipment costs.. Company Overview: Tagline: Business Phone System & Phone Numbers. Highlights: Offers business phone numbers and virtual phone system functionality. Highlights: Provides voicemail accessible by telephone, web, and email. Highlights: Includes call forwarding, extensions, and conference calling. Highlights: Markets phone system plans for small businesses. Description: eReceptionist is a UK-facing virtual phone system and virtual receptionist service for businesses, with call handling, numbers, forwarding, voicemail, and conference calling features.. Competitive Differentiators: Differentiators: Title: Virtual receptionist positioning. Differentiators: Description: The service is positioned as a virtual receptionist and advanced on-demand voice communication solution rather than a traditional on-premise phone system.. Differentiators: Title: Business-focused call handling. Differentiators: Description: Public materials emphasize call forwarding, extensions, voicemail handling, and conference calling for small business use.. Differentiators: Title: Low-friction setup. Differentiators: Description: The FAQ states sign-up can take about 5 minutes, suggesting a fast onboarding experience.. Differentiators: Title: UK and Ireland number support. Differentiators: Description: The

Strengths

• Brand Profile: Voice: professional. Voice: customer-facing. Voice: SMB-oriented. (public_web; observed 2026-08-22)
• Client Value Proposition: Summary: The service is designed to help businesses sound more professional and manage calls more efficiently without adding traditional receptionist infrastructure.. Value Points: Title: Professional call presence. Value Points: Description: Virtual phone numbers and routing help businesses present a more established phone presence.. Value Points: Title: Call management efficiency. Value Points: Description: Call forwarding, voicemail, and extensions centralize handling of incoming calls.. Value Points: Title: Remote flexibility. Value Points: Description: Desktop and mobile app support. (public_web; observed 2024-10-07)
• Company Overview: Tagline: Business Phone System & Phone Numbers. Highlights: Offers business phone numbers and virtual phone system functionality. Highlights: Provides voicemail accessible by telephone, web, and email. Highlights: Includes call forwarding, extensions, and conference calling. Highlights: Markets phone system plans for small businesses. Description: eReceptionist is a UK-facing virtual phone system and virtual receptionist service for businesses, with call handling, numbers, forwarding, voicemail, and conference calling features.. (public_web; observed 2026-08-22)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-22)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-18)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-06)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: eVoice. Competitors: Evidence: Owned/related product line mentioned alongside eFax and virtual office offerings for the same provider ecosystem.. Competitors: Relationship: direct. Competitors: Name: VoIP providers. Competitors: Evidence: Listed by review sites as a UK phone-system/VoIP option.. Competitors: Relationship: alternative. Competitors: Name: virtual receptionist services. Competitors: Evidence: Core service category stated on the company website.. Competitors: Relationship: direct. Positioning: UK-focused virtual receptionist and business phone system provider for SMBs.. Market Signals: Review sites describe the service as UK-oriented and SMB-focused.. Market Signals: Public reviews suggest mixed-to-negative customer reception on consumer review platforms.. Differentiators: UK phone numbers and virtual receptionist service. Differentiators: Call forwarding and virtual office software. Differentiators: Positioned for SMBs needing missed-call coverage. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Virtual phone system. Categories: Services: Dedicated business phone numbers. Categories: Services: Call forwarding. Categories: Services: Virtual PBX routing. Categories: Services: Extension management. Categories: Services: Conference calling. Categories: Name: Voicemail and messaging. Categories: Services: Voicemail accessible by telephone. Categories: Services: Voicemail accessible by web. Categories: Services: Voicemail delivery to email. Categories: Services: Voicemail to MP3 or WAV. Categories: Name: Number management. Categories: Services: UK and Ireland numbers. Categories: Services: Number porting support. Categories: Name: Apps and remote calling. Categories: Services: Desktop app calling. Categories: Services: Mobile app calling. Categories: Services: VoIP app-to-app calling. Executive Summary: Summary: eReceptionist (also referred to as eVoice in some public references) is a virtual phone system and receptionist service on the ereceptionist.co.uk domain, aimed at helping businesses manage incoming calls more professionally and efficiently.. Delivery Center Details: Centers: City: London. Centers: Country: United Kingdom. Financial Health: Overall Health: unknown. Key Firmographics: Sectors Display: Small

Geography

Pricing & Engagement: Models: Name: Pay As You Go. Models: Best For: Individuals or very small businesses needing basic phone system access.. Models: Description: A lower-cost entry plan listed publicly at £7.50.. Models: Name: Startup. Models: Best For: Small businesses needing more features or usage than entry level.. Models: Description: A mid-tier plan listed publicly at £15.95.. Models: Name: Startup Plus. Models: Best For: Businesses needing expanded calling capacity or features.. Models: Description: A higher-tier plan listed publicly at £19.95.. Models: Name: Scaleup. Models: Best For: Growing businesses needing more credits and users.. Models: Description: A higher plan listed publicly at £29.95 and associated with larger monthly allowances.. Summary: Public pricing is displayed as tiered plans, with at least four package prices visible across public sources. Contract terms and exact inclusions vary by plan.. Reputation & Reviews: Summary: No directly verified review-platform rating was confirmed from the company site; public third-party listings and review pages exist, but their ratings are not consistently confirmed across sources here.. Credentials: Detail: Public review page exists for eVoice UK, but a verified current rating was not established from the company site.. Credentials: Platform: Trustpilot. Credentials: Detail: Public software listing exists, but no verified rating was extracted for directory use.. Credentials: Platform: SourceForge. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: virtual office software. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: virtual receptionist. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: call forwarding. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: phone numbers. Asset Logo: Visibility:

Methodology

Evoice's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 17 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.ereceptionist.co.uk

Phone: 4420308672

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