Evoltis scorecard

Company Overview

Evoltis is a BPO company, founded in 1997, with approximately 500-999 employees. They specialize in Recruitment. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: innovative. Voice: customer-experience focused. Voice: technology-forward. Voice: solution-oriented. Tagline: Contact Center impulsado por IA. Imagery Style: Public materials emphasize contact center, AI, omnichannel customer experience, and human-plus-technology service delivery.. Client Value Proposition: Summary: Evoltis busca mejorar la experiencia del cliente y escalar operaciones mediante una combinación de tecnología, procesos de BPO y talento humano.. Value Points: Title: Escalabilidad operativa. Value Points: Description: Promete aumentar la capacidad operativa sin costos adicionales proporcionales.. Value Points: Title: Experiencia consistente. Value Points: Description: Enfatiza una experiencia consistente en todos los puntos de contacto.. Value Points: Title: Optimización de procesos. Value Points: Description: Propone mejorar resultados de negocio mediante automatización, análisis y soporte humano.. Company Overview: Tagline: Contact Center impulsado por IA. Highlights: Enfoque en atención al cliente, ventas y cobranzas. Highlights: Combina procesos de BPO con desarrollos tecnológicos. Highlights: Promueve escalabilidad y consistencia operativa. Description: Evoltis presenta su oferta como un contact center y proveedor de BPO que combina agentes de IA, talento humano y tecnología para atención al cliente, ventas y cobranzas.. Competitive Differentiators: Differentiators: Title: IA + talento humano. Differentiators: Description: La propuesta integra agentes de IA con equipos humanos para escalar interacciones y mantener consistencia en la atención.. Differentiators: Title: Enfoque en insights en tiempo real. Differentiators: Description: La web destaca insights en tiempo real en cada punto de contacto para optimizar operaciones y resultados.. Differentiators: Title: Capacidad para procesos públicos. Differentiators: Description: Publica una oferta específica para gobierno, orientada a trámites y autogestión digital 24/7.. Competitive Landscape: Competitors: Name: Outsource Accelerator-listed contact center/BPO providers. Competitors: Evidence: Evoltis

Strengths

• Brand Profile: Voice: innovative. Voice: customer-experience focused. Voice: technology-forward. Voice: solution-oriented. Tagline: Contact Center impulsado por IA. Imagery Style: Public materials emphasize contact center, AI, omnichannel customer experience, and human-plus-technology service delivery.. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Evoltis busca mejorar la experiencia del cliente y escalar operaciones mediante una combinación de tecnología, procesos de BPO y talento humano.. Value Points: Title: Escalabilidad operativa. Value Points: Description: Promete aumentar la capacidad operativa sin costos adicionales proporcionales.. Value Points: Title: Experiencia consistente. Value Points: Description: Enfatiza una experiencia consistente en todos los puntos de contacto.. Value Points: Title: Optimización de procesos. Value Points: Description: Propone mejorar resultados de negocio mediante automatización, análisis y. (public_web; observed 2026-08-24)
• Company Overview: Tagline: Contact Center impulsado por IA. Highlights: Enfoque en atención al cliente, ventas y cobranzas. Highlights: Combina procesos de BPO con desarrollos tecnológicos. Highlights: Promueve escalabilidad y consistencia operativa. Description: Evoltis presenta su oferta como un contact center y proveedor de BPO que combina agentes de IA, talento humano y tecnología para atención al cliente, ventas y cobranzas.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-05-31)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-06-01)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 49

• egs: 43.1
• growth: 56.5
• reputation: 51.4
• ai_readiness: 50
• market_footprint: 38.8
• digital_readiness: 54.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Evoltis's structured service taxonomy includes Recruitment. Key Firmographics: Founded Year: 1997. Sectors Display: Gobierno. Sectors Display: Servicios empresariales. Sectors Display: Atención al cliente. Sectors Display: Ventas. Sectors Display: Cobranzas. Headquarters Display: Córdoba, Argentina. Employee Count Display: Más de 2,200 colaboradores. Recent News: Articles: Date: 2026-06-08. Articles: Title: Evoltis publica solución CX para gobierno. Articles: Source: Evoltis. Articles: Summary: La empresa describe una oferta para gobierno centrada en experiencia ciudadana, autogestión 24/7 y procesos digitales.. Articles: Date: 2026-04-29. Articles: Title: Evoltis actualiza su presentación corporativa. Articles: Source: Evoltis. Articles: Summary: La página corporativa destaca sus servicios de Contact Center, BPO y desarrollos tecnológicos.. Articles: Date: 2026-05-27. Articles: Title: Página principal con propuesta de contact center impulsado por IA. Articles: Source: Evoltis. Articles: Summary: El sitio principal presenta agentes de IA para atención al cliente, cobranzas y ventas.. Employee & Client Sentiment: Red Flags: Some public reviews mention low pay.. Red Flags: Some public reviews mention hostile treatment by supervisors or management.. Green Flags: Multiple public reviews describe a good work environment and strong onboarding/training.. Green Flags: Some reviews praise modern facilities and attentive HR/support.. Sentiment Trend: unknown. Sentiment Themes: Theme: Work environment and facilities. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: excellent work environment. Sentiment Themes: Key Phrases: modern installations. Sentiment Themes: Key Phrases: nice offices. Sentiment Themes: Key Phrases: some reviews mention poor treatment or hostile environment. Sentiment Themes: Theme: Training and onboarding. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: very clear training process. Sentiment Themes: Key Phrases: guidance to the team. Sentiment Themes: Theme: Compensation and career development. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: low salaries. Sentiment Themes: Key Phrases: salary and benefits weaker than work environment. Employee Satisfaction: mixed. Services

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Córdoba. Centers: Model: contact center and administrative headquarters. Centers: Country: Argentina. Executive Summary: Summary: Evoltis es una empresa de contact center y BPO con base en Córdoba, Argentina, que ofrece servicios de atención, ventas, cobranzas y consultoría apoyados por tecnología y equipos humanos.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: AI-enabled contact center. Tools: Category: CRM. Tools: Confidence: inferred. Ai Capabilities: Contact center operations powered by AI. Ai Capabilities: Customer service automation. Ai Capabilities: Sales and collections process support. Proprietary Tech: Technology development services. Proprietary Tech: AI-driven contact center positioning. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Hay comentarios públicos dispersos en plataformas de empleo, pero la evidencia disponible es limitada y no permite una evaluación robusta de reputación general.. Credentials: Detail: Basado en 2 evaluaciones públicas en la página de empleo en español.. Credentials: Rating: 1.5/5. Credentials: Platform: Indeed. Asset Logo: Visibility: public. Coverage Hours: 24/7.

Methodology

Evoltis's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Recruitment

Industries Served

• E-commerce & Retail

Contact

Website: https://www.evoltis.com

Email: info@evoltis.com

Phone: 54 351 488-0050

LinkedIn: https://www.linkedin.com/company/evoltis/

Frequently Asked Questions

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