Expertek Cyber Solutions INC scorecard

Company Overview

Expertek Cyber Solutions INC is a BPO company, founded in 2000, with approximately 50-99 employees. They specialize in Sales & Marketing, Recruitment Process Outsourcing. They serve the E-commerce & Retail industries.

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Executive summary

Brand Profile: Voice: service-oriented. Voice: solution-oriented. Voice: broad-capability positioning. Client Value Proposition: Summary: Expertek’s public messaging centers on delivering integrated digital and outsourcing support that helps clients build online presence, improve traffic and engagement, and operationalize customer support or back-office work through a single vendor.. Value Points: Title: Integrated service coverage. Value Points: Description: Clients can source web, marketing, and BPO/call-center work from the same provider.. Value Points: Title: Online growth support. Value Points: Description: The company emphasizes solutions for e-commerce, SEO, social media, and paid media intended to increase online business.. Value Points: Title: Operational support. Value Points: Description: BPO, call center, data processing, and back-office offerings indicate support for customer-facing and administrative workflows.. Company Overview: Tagline: Web design, web development, digital marketing, and BPO services provider.. Highlights: Describes itself as a one-stop shop for web-based solutions and digital marketing.. Highlights: Publicly lists BPO and call center services among its offerings.. Highlights: States service to large and midsize businesses since 2001.. Description: Expertek Cyber Solutions Inc. is a Chicago-area IT and digital services company that describes itself as providing web design, web development, digital marketing, BPO services, call center services, and branding solutions. Public sources indicate it has served large and midsize businesses since 2001.. Competitive Differentiators: Differentiators: Title: Broad digital-plus-BPO service mix. Differentiators: Description: Public sources describe the company as combining web development, digital marketing, and BPO/call center services in one provider.. Differentiators: Title: One-stop-shop positioning. Differentiators: Description: The company explicitly markets itself as a one-stop shop for complete web-based solutions and digital marketing needs.. Differentiators: Title: Data-driven

Strengths

• Brand Profile: Voice: service-oriented. Voice: solution-oriented. Voice: broad-capability positioning. (public_web; observed 2026-08-07)
• Client Value Proposition: Summary: Expertek’s public messaging centers on delivering integrated digital and outsourcing support that helps clients build online presence, improve traffic and engagement, and operationalize customer support or back-office work through a single vendor.. Value Points: Title: Integrated service coverage. Value Points: Description: Clients can source web, marketing, and BPO/call-center work from the same provider.. Value Points: Title: Online growth support. Value Points: Description: The company emphasizes solutions for e-commerce, SEO, social media, and paid media. (public_web; observed 2026-08-07)
• Company Overview: Tagline: Web design, web development, digital marketing, and BPO services provider.. Highlights: Describes itself as a one-stop shop for web-based solutions and digital marketing.. Highlights: Publicly lists BPO and call center services among its offerings.. Highlights: States service to large and midsize businesses since 2001.. Description: Expertek Cyber Solutions Inc. is a Chicago-area IT and digital services company that describes itself as providing web design, web development, digital marketing, BPO services, call center services, and. (public_web; observed 2026-08-07)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-07)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-11-11)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 42

• egs: 42.2
• growth: 43.9
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 30.7
• digital_readiness: 41.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Expertek Cyber Solutions INC's structured service taxonomy includes Sales & Marketing, Recruitment Process Outsourcing. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: A Chicago-based provider positioning itself as a one-stop shop for web design, web development, digital marketing, and BPO/call center services.. Market Signals: Website and about pages describe BPO and call centre services alongside digital services. Market Signals: Public directory-style listings show small-agency positioning and multi-service offering. Differentiators: Broad bundle of web, digital marketing, and BPO services. Differentiators: Public emphasis on one-stop-shop positioning. Key Firmographics: Founded Year: 2001. Sectors Display: Web design. Sectors Display: Web development. Sectors Display: Digital marketing. Sectors Display: Business process outsourcing. Sectors Display: Call center services. Headquarters Display: 665 River Oaks Dr, Calumet City, Illinois 60409, United States. Employee Count Display: 51-200 employees (LinkedIn); 11-50 workers (Upwork profile). Ownership Type Display: Privately held. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Web and digital development. Categories: Services: Website design. Categories: Services: Website development. Categories: Services: E-commerce solutions. Categories: Services: Highly interactive data-driven web portals. Categories: Services: Mobile web and application development. Categories: Name: Digital marketing. Categories: Services: Search engine optimization (SEO). Categories: Services: Search engine marketing (SEM). Categories: Services: Social media marketing (SMM). Categories: Services: Paid media marketing. Categories: Services: PPC marketing. Categories: Services: Content marketing. Categories: Name: Business process outsourcing. Categories: Services: BPO services. Categories: Services: Call center services. Categories: Services: Inbound call center services. Categories: Services: Outbound call center services. Categories: Services: Data processing. Categories: Services: Back office services. Categories: Name: Branding and business support. Categories: Services: Branding solutions. Categories: Services: Online data analysis. Categories: Services: Customized business process outsourcing. Executive Summary: Summary: Expertek Cyber Solutions Inc. appears to be a privately held Illinois-based provider of web, digital marketing,

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Calumet City. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Mohammed H Ghaniwala. Executives: Title: Chief Executive Officer. Pricing & Engagement: Models: Name: Hourly marketplace rate. Models: Best For: Platform-based freelance or project sourcing; not a confirmed standard company rate. Models: Description: An Upwork profile shows a listed rate range of $12.00-$25.00 per hour.. Summary: No publicly verifiable pricing sheet or standard engagement model was found in the available sources. One marketplace profile displays a reported hourly range, but this should be treated as a platform listing rather than a published rate card.. Reputation & Reviews: Summary: Public review coverage is limited. One review platform shows no written reviews and invites the first review, while a directory listing provides company details without verifiable rating context.. Credentials: Detail: Public page indicates no reviews have been written yet.. Credentials: Platform: Trustpilot. Credentials: Detail: Company profile is listed, but no independently verified rating was available in the captured source.. Credentials: Platform: GoodFirms. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Salesforce CRM. Asset Logo: Visibility: public. Service: Sales & Marketing. Description Long: The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable..

Methodology

Expertek Cyber Solutions INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Recruitment Process Outsourcing

Industries Served

• E-commerce & Retail

Contact

Website: https://www.expertek.net

Email: info@expertek.net

Phone: 7733094327

LinkedIn: http://www.linkedin.com/company/expertek-cyber-solutions-inc-usa

Frequently Asked Questions

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