Infinit O scorecard

Company Overview

Infinit O is a BPO company headquartered in 9/F SCMC Mall of Asia Arena Annex (MAAX) Building, 1300, Pasay City, Metro Manila, founded in 2005, with approximately 1000-4999 employees. They specialize in Finance & Accounting, Recruitment Process Outsourcing, Recruitment, Back Office. They serve the Fintech & Financial Services, Healthcare & Life Sciences industries.

Infinit-O has been dedicated to helping businesses achieve sustainable growth through innovative outsourcing solutions. With deep expertise in finance, accounting, back-office operations, and bespoke business processes, we have partnered with organizations in healthcare, finance, and fintech to optimize their operations and drive measurable value. Our foundation is built on delivering cost-effective services that maintain the highest standards of quality, creating impactful results for our global clientele. Our mission is to _create endless opportunities_ for scaling businesses by empowering them to thrive through trusted partnerships. Infinit-O’s journey has been marked by strategic expansion and the development of robust outsourcing frameworks that enable companies to fully leverage outsourcing, achieve significant cost savings, and drive sustainable growth. By integrating cutting-edge technologies and industry best practices, we have consistently delivered solutions that reduce costs, enhance efficiency, and create competitive advantages. Our goal is to be the trusted, customer-centric, and sustainable leader in Business Process Optimization. With a strong presence in North America, Europe, and Asia, Infinit-O is committed to being a trusted partner in helping businesses unlock their full potential and navigate the challenges of a rapidly evolving global marketplace. Through expert consultancy, process optimization, and outsourced services, we continuously deliver exceptional value and drive long-term growth for our clients.

Executive summary

Brand Profile: Voice: customer-centric. Voice: trusted. Voice: sustainable. Tagline: Finance and Healthcare Outsourcing. Client Value Proposition: Summary: Infinit-O says it helps clients reduce cost while maintaining quality through customized, process-optimized outsourcing and consulting support.. Value Points: Title: Cost efficiency. Value Points: Description: Public pages state the company helps reduce costs while improving operational efficiency.. Value Points: Title: Quality-based delivery. Value Points: Description: Its materials emphasize customized, quality-based solutions designed to delight clients.. Value Points: Title: Specialized expertise. Value Points: Description: The company highlights deep domain knowledge in finance and healthcare.. Value Points: Title: Scalability and operational support. Value Points: Description: Business technology and outsourcing pages emphasize scalable support and long-term relationships.. Company Overview: Tagline: Finance and healthcare outsourcing. Highlights: Focuses on finance and healthcare SMBs. Highlights: Offers business process optimization solutions. Highlights: Positions itself as B Corp certified. Highlights: States 24x7x365 operations in company profile material. Description: Infinit-O describes itself as a business process optimization and outsourcing provider focused on finance and healthcare SMBs, with services spanning BPO, KPO, and RPO. Its website also positions the company around process optimization, consulting, and outsourced operations support.. Competitive Differentiators: Differentiators: Title: Vertical focus. Differentiators: Description: Public materials emphasize specialized support for finance and healthcare SMBs rather than a generic outsourcing model.. Differentiators: Title: Business process optimization positioning. Differentiators: Description: The company consistently frames its offering around process optimization, consultancy, and outsourced execution.. Differentiators: Title: Certifications and trust signals. Differentiators: Description: Public sources state that Infinit-O is B Corp certified and reference ISO certifications in industry pages.. Differentiators: Title: 24x7x365 delivery model. Differentiators:

Strengths

• Brand Profile: Voice: customer-centric. Voice: trusted. Voice: sustainable. Tagline: Finance and Healthcare Outsourcing. (public_web; observed 2024-12-10)
• Client Value Proposition: Summary: Infinit-O says it helps clients reduce cost while maintaining quality through customized, process-optimized outsourcing and consulting support.. Value Points: Title: Cost efficiency. Value Points: Description: Public pages state the company helps reduce costs while improving operational efficiency.. Value Points: Title: Quality-based delivery. Value Points: Description: Its materials emphasize customized, quality-based solutions designed to delight clients.. Value Points: Title: Specialized expertise. Value Points: Description: The company highlights deep domain knowledge in finance and healthcare.. Value. (public_web; observed 2024-09-27)
• Company Overview: Tagline: Finance and healthcare outsourcing. Highlights: Focuses on finance and healthcare SMBs. Highlights: Offers business process optimization solutions. Highlights: Positions itself as B Corp certified. Highlights: States 24x7x365 operations in company profile material. Description: Infinit-O describes itself as a business process optimization and outsourcing provider focused on finance and healthcare SMBs, with services spanning BPO, KPO, and RPO. Its website also positions the company around process optimization, consulting, and outsourced operations support.. (public_web; observed 2024-12-10)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2024-12-10)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2024-11-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2024-12-09)

Firmographics

GB100 score

Overall score: 52

• egs: 42.8
• growth: 56.5
• reputation: 56.7
• ai_readiness: 50
• market_footprint: 46.6
• digital_readiness: 57.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Infinit O's structured service taxonomy includes Finance & Accounting, Recruitment Process Outsourcing, Recruitment, Back Office. Competitive Landscape: Competitors: Name: Other BPO providers serving finance and healthcare SMBs. Competitors: Evidence: Infinit-O publicly positions itself around finance and healthcare outsourcing and business process optimization.. Competitors: Relationship: direct. Competitors: Name: Private-equity-focused middle- and back-office outsourcing firms. Competitors: Evidence: Infinit-O has a public page specifically for BPO services for PE-backed companies.. Competitors: Relationship: direct. Competitors: Name: General outsourcing and KPO providers. Competitors: Evidence: Public descriptions reference broader BPO and KPO services including back office, research, finance and accounting, contact center, IT, and healthcare outsourcing.. Competitors: Relationship: adjacent. Positioning: Business Process Optimization / outsourcing provider focused on finance and healthcare SMBs, with additional public references to private equity-backed middle- and back-office outsourcing and broader BPO/KPO services.. Market Signals: Founded in 2005. Market Signals: Philippine-based outsourcing provider. Market Signals: Public materials indicate service coverage in BPO and KPO. Market Signals: Public references suggest international client orientation. Differentiators: Customer-centric business process optimization focus. Differentiators:. Pricing & Engagement: Models: Name: Custom scoped engagements. Models: Best For: Clients needing tailored BPO, KPO, or process optimization support. Models: Description: Services are presented as tailored solutions rather than standardized published packages.. Models: Name: Long-term partnership model. Models: Best For: Clients seeking recurring outsourced operations. Models: Description: Public materials emphasize enduring client relationships and ongoing operational support.. Summary: No public pricing sheet or rate card was found. Public sources indicate customized solutions and long-term client partnerships, suggesting engagements are likely scoped case by case.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Business Process Outsourcing (BPO). Categories: Services: Back office support. Categories: Services: Process optimization. Categories: Services: Operational support. Categories: Name: Knowledge Process Outsourcing (KPO). Categories: Services: Research support. Categories:

Geography

The public profile records headquarters as 9/F SCMC Mall of Asia Arena Annex (MAAX) Building, 1300, Pasay City, Metro Manila. Countries listed in the structured record include India, Philippines. Delivery Center Details: Centers: City: Pasay. Centers: Country: Philippines. Centers: City: Legazpi City. Centers: Country: Philippines. Key Firmographics: Founded Year: 2005. Sectors Display: Finance. Sectors Display: Healthcare. Sectors Display: Technology. Sectors Display: Private Equity. Sectors Display: Fund Administration. Headquarters Display: Philippines; public sources reference Pasay/Makati and Legazpi locations. Employee Count Display: 1000-4999 (third-party directory listing). Ownership Type Display: Private. Recent News: Articles: Date: 2024-12-09. Articles: Title: Infinit-O achieves B Corp certification. Articles: Source: Infinit-O Resource Center. Articles: Summary: The company announced official B Corporation certification, highlighting its social and environmental impact commitments.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Manoj Shetty. Executives: Title: CEO. Reputation & Reviews: Summary: Publicly accessible review and directory data is limited in the gathered sources. One third-party directory lists Infinit-O as a private company founded in 2005 with a 1000-4999 employee range, but no reliable public rating was verified in the available sources.. Credentials: Detail: Directory listing shows company profile, founding year, private ownership, and estimated employee range; no verified rating was captured.. Credentials: Platform: Outsource Accelerator. Executive Summary: Summary: Infinit-O is a Philippines-based outsourcing provider founded in 2005 that markets business process optimization services for finance and healthcare clients, with additional capabilities in research, customer experience, and business technology support. Public sources also indicate a presence in Makati and Legazpi in the Philippines and reference B Corp certification.. Coverage Hours: 24/7. Service: Finance & Accounting. Service: Back Office. Description Long: Infinit-O has been dedicated to helping businesses achieve sustainable growth through innovative outsourcing solutions. With deep expertise in finance, accounting, back-office

Methodology

Infinit O's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 19 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

No additional coverage gaps were identified in the published fields.

Services

• Finance & Accounting
• Recruitment Process Outsourcing
• Recruitment
• Back Office

Industries Served

• Fintech & Financial Services
• Healthcare & Life Sciences

Contact

Website: https://www.infinit-o.com

Email: connect@infinit-o.com

Phone: 866-727-2504

LinkedIn: http://www.linkedin.com/company/infinit-o-global

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes