Interfaz scorecard

Company Overview

Interfaz is a BPO company headquartered in Escazú, San José, founded in 2002, with approximately 50-99 employees. They serve the E-commerce & Retail industries.

The organization achieves that through employing a team of professionals in various fields, trained to meet the highest market demands, and working with great enthusiasm to integrate technological capabilities to each customer’s specific needs. The organization delivers a dependable time-to-market service to boost core areas that directly impact its customer’s returns. Currently, Interfaz employs around 200 individuals. Interfaz strives to boost its clients’ economic potential. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: technology partner. Voice: full-stack. Voice: 360° approach. Voice: nearshore technology partner. Imagery Style: Not publicly verifiable from the sources reviewed.. Client Value Proposition: Summary: Interfaz presents itself as a partner for organizations seeking strategic technology services that improve competitiveness, streamline processes, and support digital growth.. Value Points: Title: Business growth enablement. Value Points: Description: Public messaging ties technology services to measurable business growth and competitiveness.. Value Points: Title: Process simplification. Value Points: Description: The company says its solutions are designed to simplify processes and speed up work.. Value Points: Title: Long-term value creation. Value Points: Description: Its positioning emphasizes strategic outcomes and lasting impact rather than isolated technical delivery.. Value Points: Title: Regional delivery focus. Value Points: Description: The company frames its services around Costa Rica and Central America markets.. Company Overview: Tagline: We accelerate business growth across Costa Rica and Central America by leveraging strategic technology.. Highlights: Headquartered in Escazú, San José, Costa Rica. Highlights: Operating since 2002. Highlights: Publicly presents a team of over 100 certified professionals. Highlights: Positions itself around strategic technology and innovation. Description: Interfaz is a technology company headquartered in Escazú, San José, Costa Rica, with a public profile emphasizing full-stack technology services and strategic innovation since 2002.. Competitive Differentiators: Differentiators: Title: Strategic technology positioning. Differentiators: Description: Public messaging emphasizes technology as a means to drive real and sustainable growth rather than an end in itself.. Differentiators: Title: Synergic Innovation model. Differentiators: Description: The company describes a model that connects technology, strategy, and design across services.. Differentiators: Title: Regional growth focus. Differentiators:

Strengths

• Brand Profile: Voice: technology partner. Voice: full-stack. Voice: 360° approach. Voice: nearshore technology partner. Imagery Style: Not publicly verifiable from the sources reviewed.. (public_web; observed 2026-08-25)
• Client Portfolio: Industry Concentration: finance. Industry Concentration: insurance. Industry Concentration: retail. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Interfaz presents itself as a partner for organizations seeking strategic technology services that improve competitiveness, streamline processes, and support digital growth.. Value Points: Title: Business growth enablement. Value Points: Description: Public messaging ties technology services to measurable business growth and competitiveness.. Value Points: Title: Process simplification. Value Points: Description: The company says its solutions are designed to simplify processes and speed up work.. Value Points: Title: Long-term value creation. Value Points: Description: Its positioning. (public_web; observed 2025-09-23)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-01-02)

Firmographics

GB100 score

Overall score: 48

• egs: 42
• growth: 56.5
• reputation: 56.2
• ai_readiness: 50
• market_footprint: 30.5
• digital_readiness: 54.1

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Industry Concentration: finance. Industry Concentration: insurance. Industry Concentration: retail. Competitive Landscape: Competitors: Name: Outsourcing and IT services providers in Costa Rica. Competitors: Evidence: Public materials position Interfaz around technology services, digital transformation, and nearshore partnership rather than a single-process BPO offer.. Competitors: Relationship: adjacent. Positioning: A Costa Rica-based technology and nearshore services provider focused on full-stack digital solutions rather than a traditional BPO-only vendor.. Market Signals: Serves finance, insurance, and retail sectors. Market Signals: Public listing indicates a small provider size band of 50-99 seats or staff. Market Signals: Revenue band shown publicly is narrow and low. Differentiators: Full-stack technology services. Differentiators: UX and service design. Differentiators: Digital transformation and consulting. Differentiators: Nearshore positioning in Costa Rica. Key Firmographics: Founded Year: 2002. Sectors Display: technology. Sectors Display: IT services. Sectors Display: IT consulting. Headquarters Display: Escazú, San José, Costa Rica. Employee Count Display: over 100 certified professionals. Ownership Type Display: Publicly listed as privately held on LinkedIn. Reputation & Reviews: Summary: Public review and profile platforms show Interfaz as an established technology provider, but no consistent public ratings were verified from the available sources.. Credentials: Detail: Profile lists a minimum budget, hourly rate inquiry, founding year, and service categories, but no verified star rating in the captured source.. Credentials: Platform: DesignRush. Credentials: Detail: A public profile exists, but no reliable rating or review count was verifiable from the captured snippet.. Credentials: Platform: Clutch. Employee & Client Sentiment: Green Flags: A verified public review describes the team as professional, punctual, diligent, and collaborative.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Software and digital product development. Categories: Services: software development. Categories: Services: mobile app development. Categories:

Geography

The public profile records headquarters as Escazú, San José. Countries listed in the structured record include -. Delivery Center Details: Centers: City: Escazú. Centers: Country: Costa Rica. Pricing & Engagement: Models: Name: Minimum project budget. Models: Best For: Organizations seeking project-based technology engagements. Models: Description: DesignRush lists a minimum budget range of $10,000 to $25,000.. Models: Name: Average hourly rate. Models: Best For: Prospects requesting custom scoping or undisclosed rate cards. Models: Description: DesignRush lists the hourly rate as Inquire.. Models: Name: Engagement model. Models: Best For: Customized software, consulting, and digital transformation work. Models: Description: Public materials imply custom, consultative delivery rather than fixed packaged pricing.. Summary: Public sources do not provide formal pricing sheets or standardized commercial terms.. Executive Summary: Summary: Interfaz is a Costa Rica-based technology services provider with a public directory presence on Outsource Accelerator and a website focused on strategic technology solutions, business growth, and innovation-enabled service delivery.. Financial Health: Risk Factors: Only a narrow public revenue band is visible in the directory listing, which is not enough to verify trend or durability.. Overall Health: unknown. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: No public tool stack specified.

Methodology

Interfaz's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 8 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.interfaz.io

Email: info@interfaz.io

Phone: -

LinkedIn: http://www.linkedin.com/company/interfaz

Frequently Asked Questions

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