Interglobe Technologies Igt Philippines INC scorecard
Last updated: 2026-08-26
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Company Overview
Interglobe Technologies Igt Philippines INC is a BPO company.
Executive summary
Brand Profile: Voice: corporate. Voice: service-oriented. Voice: travel-industry focused. Imagery Style: Public descriptions emphasize travel, customer support, BPM, and global delivery rather than a distinctive visual system.. Client Value Proposition: Summary: Public materials indicate the company offers travel-industry clients integrated operations and technology support intended to improve business performance and customer experience.. Value Points: Title: Business performance support. Value Points: Description: Promoted as helping maximize customer business performance through integrated BPM and technology services.. Value Points: Title: Travel and hospitality focus. Value Points: Description: Services are tailored to the travel and hospitality domain rather than being a generalist BPO offering.. Value Points: Title: End-to-end support mix. Value Points: Description: Public descriptions include contact center, back office, and application support capabilities.. Company Overview: Highlights: Public listings describe the company as a provider of integrated BPO and IT services.. Highlights: Public sources associate the company with travel and hospitality outsourcing.. Highlights: Public directory listings place a Philippine office in the Taguig/McKinley Hill area.. Description: InterGlobe Technologies (IGT) Philippines Inc. is presented in public directories as a BPO and IT services provider focused on travel, hospitality, and related customer support operations.. Competitive Differentiators: Differentiators: Title: Travel-domain specialization. Differentiators: Description: Public sources consistently position the company as a travel and hospitality focused BPM and technology provider.. Differentiators: Title: Integrated IT-BPM offering. Differentiators: Description: The company combines application development, customer support, and back-office processing in one service stack.. Differentiators: Title: Multi-country delivery footprint. Differentiators: Description: A public directory states the company operates centers in multiple countries and supports many languages.. Competitive Landscape: Competitors: Name: Other
Strengths
- Brand Profile: Voice: corporate. Voice: service-oriented. Voice: travel-industry focused. Imagery Style: Public descriptions emphasize travel, customer support, BPM, and global delivery rather than a distinctive visual system.. (public_web; observed 2025-05-23)
- Client Value Proposition: Summary: Public materials indicate the company offers travel-industry clients integrated operations and technology support intended to improve business performance and customer experience.. Value Points: Title: Business performance support. Value Points: Description: Promoted as helping maximize customer business performance through integrated BPM and technology services.. Value Points: Title: Travel and hospitality focus. Value Points: Description: Services are tailored to the travel and hospitality domain rather than being a generalist BPO offering.. Value Points: Title: End-to-end support. (public_web; observed 2026-08-26)
- Company Overview: Highlights: Public listings describe the company as a provider of integrated BPO and IT services.. Highlights: Public sources associate the company with travel and hospitality outsourcing.. Highlights: Public directory listings place a Philippine office in the Taguig/McKinley Hill area.. Description: InterGlobe Technologies (IGT) Philippines Inc. is presented in public directories as a BPO and IT services provider focused on travel, hospitality, and related customer support operations.. (public_web; observed 2026-08-26)
Gaps
- The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
- The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-07-07)
- The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-16)
Firmographics
GB100 score
Overall score: 47
- egs: 36
- growth: 50
- reputation: 45.5
- ai_readiness: 50
- market_footprint: 50
- digital_readiness: 52.6
Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.
Services and operating scope
Recent News: Articles: Date: 2019-04-30. Articles: Title: InterGlobe Technologies inaugurated its 3rd global delivery center in Manila. Articles: Source: IGT Solutions. Articles: Summary: The company announced expansion of its Manila delivery footprint and described its travel-focused BPM and technology services.. Reputation & Reviews: Credentials: Detail: Public profile shows CEO approval but does not provide a reliable client-rating benchmark for provider selection.. Credentials: Rating: 57% CEO approval rating. Credentials: Platform: Indeed. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer Support and Contact Center. Categories: Services: Contact center services. Categories: Services: Customer interaction services. Categories: Services: Call center services. Categories: Name: Back Office and Transaction Processing. Categories: Services: Back office services. Categories: Services: Transaction processing. Categories: Services: Data management services. Categories: Services: Loyalty program management. Categories: Name: Technology and Digital Services. Categories: Services: Application development and maintenance. Categories: Services: Information technology services. Categories: Services: Testing. Categories: Services: Analytics. Categories: Services: Mobility. Categories: Services: Consulting services. Categories: Services: Solution frameworks. Executive Summary: Summary: InterGlobe Technologies IGT Philippines Inc. appears to be the Philippine operating entity of IGT Solutions, a travel-domain BPO and IT services company serving customer support, back-office, and technology-enabled operations.. Delivery Center Details: Centers: City: Taguig. Centers: Country: Philippines. Centers: City: Manila. Centers: Country: Philippines. Centers: City: Alabang. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Open Positions: Title: Senior Operations Manager - Alabang Site (Must have Experience in Travel/OTA). Open Positions: Location: Parañaque, National Capital Region, Philippines. Open Positions: Seniority: Mid-Senior level. Open Positions: Department: Operations. Key Firmographics: Founded Year: 1998. Sectors Display: Travel. Sectors Display: Hospitality. Sectors Display: Information Technology. Sectors Display: Business Process Outsourcing. Headquarters Display:
Geography
Leadership & Executives: Executives: Name: Vipul Doshi. Executives: Title: CEO. Asset Image: Visibility: public. Asset Logo: Visibility: public.
Methodology
Interglobe Technologies Igt Philippines INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 51 distinct source URLs and retained 58 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.
Coverage gaps
- Insufficient public evidence for employee coverage.
- Insufficient public evidence for headquarters coverage.
- Insufficient public evidence for service taxonomy coverage.
- Insufficient public evidence for industry taxonomy coverage.
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