K D Jones Client Services LLC scorecard

Company Overview

K D Jones Client Services LLC is a BPO company, founded in 2017, with approximately 1-49 employees. They specialize in Customer Support. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: supportive. Voice: service-oriented. Voice: professional. Voice: small-business-focused. Imagery Style: Publicly visible content emphasizes entrepreneurship, virtual office/productivity, and service delivery rather than distinct visual branding signals.. Client Value Proposition: Summary: The company’s public positioning centers on helping clients delegate operational work, improve customer responsiveness, and set up digital systems so they can focus on core revenue-generating activities.. Value Points: Title: Operational offload. Value Points: Description: Administrative and inbox tasks can be shifted away from the client team.. Value Points: Title: Customer support continuity. Value Points: Description: Virtual customer service and inbound call handling are positioned to improve customer responsiveness.. Value Points: Title: Digital setup support. Value Points: Description: Website, CRM, email marketing, calendar, webinar, and course-platform setup are part of the service mix.. Value Points: Title: Automation for efficiency. Value Points: Description: Automation setup is presented as a way to streamline repeatable workflows.. Company Overview: Highlights: Provides virtual assistant and customer service outsourcing services. Highlights: Offers web design and automation setup services. Highlights: Appears to serve small businesses and entrepreneurs. Highlights: Public sources associate the company with Hampton, Virginia. Description: K & D Jones Client Services LLC is a Hampton, Virginia-based small business that provides virtual assistant, customer service, web design, automation, and related support services to entrepreneurs and small businesses.. Competitive Differentiators: Differentiators: Title: Broad virtual support stack. Differentiators: Description: The company combines customer service, administrative assistance, marketing support, web design, and automation services in one offering.. Differentiators: Title: Small-business focus. Differentiators: Description: Public descriptions consistently frame the company as serving entrepreneurs and small businesses.. Differentiators: Title:

Strengths

• Brand Profile: Voice: supportive. Voice: service-oriented. Voice: professional. Voice: small-business-focused. Imagery Style: Publicly visible content emphasizes entrepreneurship, virtual office/productivity, and service delivery rather than distinct visual branding signals.. (public_web; observed 2020-08-20)
• Client Value Proposition: Summary: The company’s public positioning centers on helping clients delegate operational work, improve customer responsiveness, and set up digital systems so they can focus on core revenue-generating activities.. Value Points: Title: Operational offload. Value Points: Description: Administrative and inbox tasks can be shifted away from the client team.. Value Points: Title: Customer support continuity. Value Points: Description: Virtual customer service and inbound call handling are positioned to improve customer responsiveness.. Value Points: Title: Digital setup. (public_web; observed 2025-05-28)
• Company Overview: Highlights: Provides virtual assistant and customer service outsourcing services. Highlights: Offers web design and automation setup services. Highlights: Appears to serve small businesses and entrepreneurs. Highlights: Public sources associate the company with Hampton, Virginia. Description: K & D Jones Client Services LLC is a Hampton, Virginia-based small business that provides virtual assistant, customer service, web design, automation, and related support services to entrepreneurs and small businesses.. (public_web; observed 2026-07-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2020-08-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-10)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2019-01-01)

Firmographics

GB100 score

Overall score: 44

• egs: 36.9
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 30.4
• digital_readiness: 48.8

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

K D Jones Client Services LLC's structured service taxonomy includes Customer Support. Competitive Landscape: Competitors: Name: Virtual assistant agencies. Competitors: Evidence: Public descriptions emphasize virtual assistant, customer service, inbox management, scheduling, and automation services.. Competitors: Relationship: direct. Competitors: Name: Small business web design and automation consultants. Competitors: Evidence: Public listings mention Squarespace design, HoneyBook setup, Zapier automation, and course creation services.. Competitors: Relationship: adjacent. Competitors: Name: Remote customer service staffing firms. Competitors: Evidence: Public profiles mention virtual call center and remote customer service placement capabilities.. Competitors: Relationship: alternative. Positioning: Remote administrative, customer service, web design, and automation support for small businesses and entrepreneurs.. Market Signals: Founded in 2017. Market Signals: Public profiles describe fewer than 50 employees or a small-team operation. Differentiators: Small-business and entrepreneur focus. Differentiators: Combination of administrative, web design, and automation services. Differentiators: Remote customer service/call center support. Key Firmographics: Founded Year: 2017. Sectors Display: Customer Service Outsourcing. Sectors Display: Virtual Assistant Services. Sectors Display: Marketing/Advertising/Branding. Sectors Display: Business Consulting. Headquarters Display: Hampton, Virginia, United States. Employee Count Display: Fewer than 50 employees; another directory lists 2-9 employees. Ownership Type Display: Privately held; public sources do not verify legal ownership structure beyond LLC. Leadership & Executives: Executives: Bio: Public listings identify Kenniqua Jones as the owner and CEO of K & D Jones Client Services LLC.. Executives: Name: Kenniqua Jones. Executives: Title: Owner / CEO. Pricing & Engagement: Models: Name: Monthly retainer. Models: Best For: Ongoing administrative support. Models: Description: General Administrative Services reportedly start at $399 per month.. Models: Name: Monthly retainer. Models: Best For: Recurring social media operations. Models: Description: Social Media Scheduling reportedly starts at $349 per month.. Summary: Limited public pricing is available. One directory lists starting prices for some services, while broader engagement terms

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Hampton. Centers: Model: remote. Centers: Country: United States. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review and credential data are limited. Directory sources confirm company listings, but no verified aggregate rating or substantial review set was found in the accessible public sources used here.. Credentials: Detail: Profile exists, but no verified public aggregate rating was available in the source snippet.. Credentials: Platform: Clutch. Credentials: Detail: Company profile and service summary are available; no verified rating was shown in the source snippet.. Credentials: Platform: Outsource Accelerator. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Administrative Support. Categories: Services: Administrative services. Categories: Services: Inbox management. Categories: Services: Appointment scheduling. Categories: Services: Calendar management. Categories: Name: Customer Service. Categories: Services: Virtual customer service. Categories: Services: Inbound call handling for clients. Categories: Name: Marketing and Social Media. Categories: Services: Social media scheduling. Categories: Services: Facebook page/group management. Categories: Services: Marketing materials graphic design. Categories: Name: Web and Digital Presence. Categories: Services: Squarespace website design. Categories: Services: Website setup and maintenance. Categories: Name: Automation and Systems Setup. Categories: Services: Zapier automation setup. Categories: Services: HoneyBook CRM setup. Categories: Services: Mailchimp setup. Categories: Services: ConvertKit setup. Categories: Services: Acuity/Setmore calendar setup. Categories: Services: Zoom account setup and webinar assistance. Categories: Services: Thinkific course setup and design. Categories: Name: Training and Course Support. Categories: Services: Course creation. Categories: Services: Live webinar assistance. Executive Summary: Summary: Public listings present K & D Jones Client Services LLC as a small, Hampton-based BPO/virtual assistant provider

Methodology

K D Jones Client Services LLC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 10 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.kdjonescs.com

Email: Support@kdjonescs.com

Phone: (757) 690-0693

LinkedIn: N/A

Frequently Asked Questions

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