M Intergraph Systems PVT LTD scorecard

Company Overview

M Intergraph Systems PVT LTD is a BPO company, founded in 1990, with approximately 201-500 employees. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: enterprise-focused. Voice: service-oriented. Voice: solutions-led. Voice: stability-oriented. Tagline: IT Solutions. Imagery Style: Corporate IT services branding with an enterprise/operations emphasis.. Client Value Proposition: Summary: The company presents itself as a stable managed-services and systems-integration partner for enterprises needing IT operations support, infrastructure services, and multi-location delivery.. Value Points: Title: Operational stability. Value Points: Description: Public messaging emphasizes excellence, stability, and speed for enterprise clients.. Value Points: Title: Support coverage. Value Points: Description: Public contact details and support channels indicate an organized customer support structure.. Value Points: Title: Enterprise service breadth. Value Points: Description: Offerings span integration, managed services, migration, and support functions.. Company Overview: Tagline: An acclaimed IT System Integrator and Managed Service Provider specializing in Digital Transformation.. Highlights: Public website describes it as an IT System Integrator and Managed Service Provider.. Highlights: Public profiles reference enterprise service delivery across India and select overseas regions.. Highlights: The company publicly lists customer support and corporate contact channels.. Highlights: Public sources reference ISO certifications for quality, IT service management, and information security.. Description: M Intergraph Systems Pvt. Ltd. is a New Delhi-based IT system integrator and managed IT service provider with public-facing references to enterprise IT integration, managed services, and related support operations.. Competitive Differentiators: Differentiators: Title: ISO-oriented operations. Differentiators: Description: Public sources reference ISO 9001, ISO 20000-1, and ISO 27000/27001-style information security certifications, suggesting process discipline and service governance.. Differentiators: Title: Multi-region service footprint. Differentiators: Description: Public profiles reference service delivery across India, the Middle East, Africa, and Europe, with locations including New Delhi, Dubai, and Jaipur.. Differentiators:

Strengths

• Brand Profile: Voice: enterprise-focused. Voice: service-oriented. Voice: solutions-led. Voice: stability-oriented. Tagline: IT Solutions. Imagery Style: Corporate IT services branding with an enterprise/operations emphasis.. (public_web; observed 2026-07-16)
• Client Value Proposition: Summary: The company presents itself as a stable managed-services and systems-integration partner for enterprises needing IT operations support, infrastructure services, and multi-location delivery.. Value Points: Title: Operational stability. Value Points: Description: Public messaging emphasizes excellence, stability, and speed for enterprise clients.. Value Points: Title: Support coverage. Value Points: Description: Public contact details and support channels indicate an organized customer support structure.. Value Points: Title: Enterprise service breadth. Value Points: Description: Offerings span integration, managed services,. (public_web; observed 2026-07-16)
• Company Overview: Tagline: An acclaimed IT System Integrator and Managed Service Provider specializing in Digital Transformation.. Highlights: Public website describes it as an IT System Integrator and Managed Service Provider.. Highlights: Public profiles reference enterprise service delivery across India and select overseas regions.. Highlights: The company publicly lists customer support and corporate contact channels.. Highlights: Public sources reference ISO certifications for quality, IT service management, and information security.. Description: M Intergraph Systems Pvt. Ltd. is a New. (public_web; observed 2026-07-16)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-07-16)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-03-13)

Firmographics

GB100 score

Overall score: 48

• egs: 43.1
• growth: 53.1
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 37.4
• digital_readiness: 56.4

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Managed IT service providers. Competitors: Evidence: Public sources describe M Intergraph as a managed IT services and system integration provider, placing it in competition with other managed service and integration firms.. Competitors: Relationship: adjacent. Competitors: Name: System integrators. Competitors: Evidence: Public sources describe M Intergraph as an IT system integrator, indicating direct overlap with other system integrators.. Competitors: Relationship: direct. Competitors: Name: Outsourced NOC/helpdesk providers. Competitors: Evidence: Public sources reference NOC and helpdesk service delivery, overlapping with outsourced support providers.. Competitors: Relationship: adjacent. Positioning: IT system integrator and managed IT service provider serving enterprise customers across India and selected international regions.. Market Signals: Enterprise IT services demand across India and overseas regions. Market Signals: Emphasis on managed services and systems integration rather than consumer IT. Market Signals: Public references to multi-region service coverage and ISO process standards. Differentiators: Enterprise-focused managed IT services. Differentiators: International service footprint referenced publicly.. Key Firmographics: Sectors Display: IT services. Sectors Display: system integration. Sectors Display: managed services. Sectors Display: enterprise support. Headquarters Display: New Delhi, India; public sources also list Okhla Industrial Area, Phase II / Okhla Phase 1 and a Dubai location. Ownership Type Display: Private limited company. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: System integration. Categories: Services: IT system integration solutions. Categories: Services: enterprise IT infrastructure support. Categories: Services: migration services. Categories: Name: Managed services. Categories: Services: managed IT services. Categories: Services: helpdesk services. Categories: Services: network operations center support. Categories: Services: field services. Categories: Name: Digital solutions. Categories: Services: digitisation. Categories: Services: IoT. Categories: Services: IoT BMS. Executive Summary: Summary: M Intergraph Systems Pvt. Ltd. is a New Delhi-based

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: New Delhi. Centers: Country: India. Centers: City: Dubai. Centers: Country: United Arab Emirates. Centers: City: Jaipur. Centers: Country: India. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: IT system integration. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Managed IT services. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Network Operations Center (NOC). Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Helpdesk. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Data center. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Ajay Malik. Executives: Title: Director / Managing Director / Proprietor reference in public filings and contractor disclosures. Executives: Name: Shashi Malik. Executives: Title: Public GST partner reference. Reputation & Reviews: Summary: Public review sites show generally positive ratings, but detailed third-party review evidence is limited in the available public sources.. Credentials: Detail: Based on 8 reviews in the public listing.. Credentials: Rating: 4.3/5. Credentials: Platform: Indeed. Credentials: Detail: Public review summary references 70+ employees in the listing snippet.. Credentials: Rating: 4.4/5. Credentials: Platform: AmbitionBox. Credentials: Detail: Public business listing shows 685 ratings across the web.. Credentials: Rating: 3.8/5. Credentials: Platform: Justdial.

Methodology

M Intergraph Systems PVT LTD's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 14 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: http://www.mintergraph.com/

Email: info@mintergraph.com

Phone: 91-11-26388825

Frequently Asked Questions

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