Managed services partners scorecard

Company Overview

Managed services partners is a BPO company headquartered in 10209 Cedar Dr., 66207, Overland Park, KS, founded in 2020, with approximately 1-49 employees.

It has helped companies of all sizes and sectors streamline operations, enhance efficiency, and drive sustainable growth.

Executive summary

Brand Profile: Voice: professional. Voice: solution-oriented. Voice: service-focused. Client Value Proposition: Summary: Public messaging suggests the company’s value proposition is to help clients expand capacity, improve efficiency, and reduce IT or operating burden through outsourced support and remote team management.[1][2]. Value Points: Title: Capacity expansion. Value Points: Description: Positions itself as a partner for adding remote support capacity without building all functions in-house.. Value Points: Title: Efficiency support. Value Points: Description: States that outsourcing can streamline operations and improve efficiency for clients.. Value Points: Title: Cost sensitivity. Value Points: Description: Public site copy says it focuses on minimizing IT budget.. Company Overview: Highlights: Public directory listings place the company in Overland Park, Kansas and identify a website, email address, and phone number.[1]. Highlights: The company describes itself as a near-shore and off-shore outsourcing partner and says it has served clients for more than six years.[1][2]. Description: Managed Services Partners LLC is presented publicly as a professional outsourcing and managed services provider with offerings spanning nearshore/offshore outsourcing, IT support, and back-office operations.[1][2]. Competitive Differentiators: Differentiators: Title: Nearshore and offshore sourcing model. Differentiators: Description: Public materials emphasize support for remote nearshore and offshore professionals, including sourcing, onboarding, and management oversight.. Differentiators: Title: Broad operational scope. Differentiators: Description: The company publicly combines outsourcing, IT support, telecom, and back-office services rather than focusing on a single narrow line of service.. Differentiators: Title: Small-team positioning. Differentiators: Description: LinkedIn displays a 1-10 employee range, which may indicate a boutique delivery model, though operational scale is otherwise not independently verified.. Key Firmographics: Founded Year: 2021. Sectors Display:

Strengths

• Brand Profile: Voice: professional. Voice: solution-oriented. Voice: service-focused. (public_web; observed 2026-08-17)
• Client Value Proposition: Summary: Public messaging suggests the company’s value proposition is to help clients expand capacity, improve efficiency, and reduce IT or operating burden through outsourced support and remote team management.[1][2]. Value Points: Title: Capacity expansion. Value Points: Description: Positions itself as a partner for adding remote support capacity without building all functions in-house.. Value Points: Title: Efficiency support. Value Points: Description: States that outsourcing can streamline operations and improve efficiency for clients.. Value Points: Title: Cost. (public_web; observed 2026-08-17)
• Company Overview: Highlights: Public directory listings place the company in Overland Park, Kansas and identify a website, email address, and phone number.[1]. Highlights: The company describes itself as a near-shore and off-shore outsourcing partner and says it has served clients for more than six years.[1][2]. Description: Managed Services Partners LLC is presented publicly as a professional outsourcing and managed services provider with offerings spanning nearshore/offshore outsourcing, IT support, and back-office operations.[1][2]. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-17)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-10-14)

Firmographics

GB100 score

Overall score: 46

• egs: 38.2
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 39.2
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Positioning: Positioned as a near-shore and off-shore outsourcing partner with IT services and managed services emphasis.. Market Signals: Public profile references over six years of operations on Outsource Accelerator and over eight years on the company site, indicating a long-running small-provider footprint.. Differentiators: near-shore and off-shore outsourcing positioning. Differentiators: IT support and software development coverage. Differentiators: customer service and back-office operations coverage. Leadership & Executives: Executives: Bio: Publicly identified on LinkedIn as President of Managed Services Partners LLC and owner of Managed Services Partners; also described as overseeing managed IT services and VoIP telephone service provider activity.. Executives: Name: Todd Pershing. Executives: Title: President. Executives: Bio: Publicly identified on LinkedIn as co-founder of MySource LLC and Managed Services Partners LLC.. Executives: Name: Stephen Sopinski. Executives: Title: Co-Founder / CMO. Executives: Bio: Listed in a BBB business profile for Managed Services Partners, LLC as President.. Executives: Name: Michael Pershing. Executives: Title: President. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Outsourcing and offshoring support. Categories: Services: Nearshore outsourcing. Categories: Services: Offshore outsourcing. Categories: Services: Sourcing oversight. Categories: Services: On-boarding oversight. Categories: Services: Remote team management. Categories: Name: IT services. Categories: Services: IT support. Categories: Services: Managed IT services. Categories: Services: IT consulting. Categories: Services: Cloud services. Categories: Services: Server configuration. Categories: Services: Network solutions. Categories: Services: Hardware and software support. Categories: Services: VoIP/telephony. Categories: Name: Business support. Categories: Services: Customer service. Categories: Services: Back-office operations. Categories: Services: Virtual back-office solutions. Categories: Services: Sales support. Categories: Services: Financial management support. Categories: Services: Technical support. Categories: Name: Digital services. Categories: Services: Digital marketing. Categories: Services: Web development. Categories: Services: Web hosting. Executive Summary: Summary:

Geography

The public profile records headquarters as 10209 Cedar Dr., 66207, Overland Park, KS. Countries listed in the structured record include India, Mexico, Philippines, United States. Delivery Center Details: Centers: City: Overland Park. Centers: Model: headquarters. Centers: Country: United States. Centers: City: Franklin. Centers: Model: headquarters. Centers: Country: United States. Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Application Process: Public careers page requests email application with resume, government ID, grammar test result, typing test result, and a short voice or video intro.. Reputation & Reviews: Credentials: Detail: BBB profile states the business is not BBB Accredited; no public rating was verified from the available source.. Credentials: Platform: BBB. Credentials: Detail: Public LinkedIn presence exists, but no review score was verified.. Credentials: Platform: LinkedIn. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: VoIP. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Telephony. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Cloud Services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Server Configuration. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Network Solutions. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Digital Marketing. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Web Development. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Web Hosting.

Methodology

Managed services partners's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.mspartners.llc

Email: info@mspartners.llc

Phone: 8169271119

LinkedIn: https://www.linkedin.com/company/managed-services-partners/

Frequently Asked Questions

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