Mangalam Information Technologies PVT LTD scorecard

Company Overview

Mangalam Information Technologies PVT LTD is a BPO company, founded in 2000, with approximately 500-999 employees. They specialize in Data Entry & Processing, Back Office. They serve the E-commerce & Retail industries.

That includes working closely with clients to provide reliable solutions for client success and satisfaction. The organization takes great pride in offering a “wide range of expert solutions to global clients,” utilizing the benefit of professional associations to encourage their clients and boost their global presence. Mangalam Information Technologies works with over 400 highly trained team members passionate about fulfilling the organization’s mission and vision. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: growth-oriented. Voice: service-led. Client Value Proposition: Summary: Public materials position Mangalam as a cost-efficient outsourcing and IT partner for organizations that need specialized back-office execution, process support, and technology-enabled service delivery.. Value Points: Title: Cost and efficiency focus. Value Points: Description: The company presents itself as a provider of outsourcing solutions intended to improve efficiency and reduce operational burden.. Value Points: Title: Specialized domain support. Value Points: Description: Public messaging emphasizes legal, healthcare, and insurance workflows rather than generic BPO only.. Value Points: Title: Integrated service range. Value Points: Description: The firm combines BPO, litigation support, data processing, and IT services in one offering set.. Company Overview: Tagline: Trusted BPO and IT services provider.. Highlights: Founded in 2000. Highlights: Headquartered in Ahmedabad, Gujarat, India. Highlights: Public materials describe back-office, litigation support, healthcare, and IT services. Highlights: Public footprint includes an India headquarters and a U.S. office presence. Description: Mangalam Information Technologies Pvt. Ltd. is an Ahmedabad-based outsourcing and IT services company founded in 2000, with public materials describing a focus on back-office support, litigation support, healthcare-related process services, and broader IT services.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public sources place the company’s founding in 2000, giving it more than two decades of operating history.. Differentiators: Title: Regulated-process orientation. Differentiators: Description: Public materials emphasize litigation support, e-discovery, records retrieval, and healthcare back-office workflows, which suggests experience with process-heavy work.. Differentiators: Title: Security and quality positioning. Differentiators: Description: The company publicly states certifications including ISO 27001:2022 and SOC II, plus Great Place to

Strengths

• Brand Profile: Voice: professional. Voice: growth-oriented. Voice: service-led. (public_web; observed 2026-08-08)
• Client Value Proposition: Summary: Public materials position Mangalam as a cost-efficient outsourcing and IT partner for organizations that need specialized back-office execution, process support, and technology-enabled service delivery.. Value Points: Title: Cost and efficiency focus. Value Points: Description: The company presents itself as a provider of outsourcing solutions intended to improve efficiency and reduce operational burden.. Value Points: Title: Specialized domain support. Value Points: Description: Public messaging emphasizes legal, healthcare, and insurance workflows rather than generic BPO only... (public_web; observed 2026-08-26)
• Company Overview: Tagline: Trusted BPO and IT services provider.. Highlights: Founded in 2000. Highlights: Headquartered in Ahmedabad, Gujarat, India. Highlights: Public materials describe back-office, litigation support, healthcare, and IT services. Highlights: Public footprint includes an India headquarters and a U.S. office presence. Description: Mangalam Information Technologies Pvt. Ltd. is an Ahmedabad-based outsourcing and IT services company founded in 2000, with public materials describing a focus on back-office support, litigation support, healthcare-related process services, and broader IT services.. (public_web; observed 2026-08-08)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-08)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-09)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-07-04)

Firmographics

GB100 score

Overall score: 49

• egs: 42.7
• growth: 54.8
• reputation: 53.8
• ai_readiness: 50
• market_footprint: 39.1
• digital_readiness: 53.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Mangalam Information Technologies PVT LTD's structured service taxonomy includes Data Entry & Processing, Back Office. Competitive Landscape: Competitors: Name: Outsource Accelerator-listed BPO providers. Competitors: Evidence: The company is described publicly as a litigation support, BPM, and BPO services provider.. Competitors: Relationship: direct. Competitors: Name: Legal process outsourcing providers. Competitors: Evidence: Public messaging emphasizes litigation support services.. Competitors: Relationship: adjacent. Competitors: Name: IT services consultancies with customer support/back-office offerings. Competitors: Evidence: Career postings and site copy reference IT services and back-office support.. Competitors: Relationship: alternative. Positioning: BPO and litigation support services provider with broader business process management and IT services messaging.. Market Signals: Public directory sources place headquarters in Ahmedabad, India, with a New York presence.. Market Signals: Career page shows roles in calling, Salesforce, business development, and AR calling for US healthcare, suggesting mixed service lines.. Differentiators: Founded in 2000.. Differentiators: Publicly states ISO 27001:2022 and SOC II certification claims.. Differentiators: Publicly claims Great Place to Work certification.. Differentiators: Public messaging combines litigation support, back-office support, BPM,. Hiring & Workforce Signals: Open Positions: Title: International Calling – Follow up. Open Positions: Location: Ahmedabad, Gujarat. Open Positions: Title: Senior Salesforce Lead. Open Positions: Location: Ahmedabad, Gujarat. Open Positions: Title: Sr. Business Development Executive (IT Services). Open Positions: Location: Ahmedabad, Gujarat. Open Positions: Department: IT Services. Open Positions: Title: Business Development Manager (IT Services). Open Positions: Location: Ahmedabad, Gujarat. Open Positions: Department: IT Services. Open Positions: Title: AR Executive (Accounts Receivable). Open Positions: Location: Ahmedabad, Gujarat. Open Positions: Title: Associate Trainee. Open Positions: Location: Ahmedabad, Gujarat. Open Positions: Seniority: Fresher. Key Firmographics: Founded Year: 2000. Sectors Display: Legal. Sectors Display: Healthcare. Sectors Display: Insurance. Sectors Display: IT services. Sectors Display: Business process management. Headquarters Display: Ahmedabad, Gujarat, India. Employee Count Display: 500+ trained back-office executives; public third-party

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Ahmedabad. Centers: Country: India. Centers: City: New York. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public site materials state the company was founded in 2000 by Madhvi Bhandari.. Executives: Name: Madhvi Bhandari. Executives: Title: Founder. Pricing & Engagement: Summary: No public pricing, rate card, minimums, or commercial engagement model details were verified from the sources reviewed.. Reputation & Reviews: Summary: No independently verified public review platform ratings were confirmed in the reviewed sources. Public directory and profile pages describe the company positively, but they do not provide a consistent, verifiable review score suitable for directory use.. Employee & Client Sentiment: Green Flags: Great Place to Work certification is publicly claimed on the company site.. Green Flags: ISO 27001:2022 and SOC II compliance claims are publicly stated on the company site.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Litigation support. Categories: Services: Offshore e-discovery data processing. Categories: Services: Bibliographic coding. Categories: Services: Records retrieval. Categories: Services: Litigation support services. Categories: Name: Healthcare back-office. Categories: Services: Medical record retrieval. Categories: Services: Medical summaries. Categories: Services: Medical record review analysis. Categories: Services: Revenue cycle management support. Categories: Services: EMR migration support. Categories: Name: IT services. Categories: Services: ERP/CRM modernization. Categories: Services: Application development. Categories: Services: Cloud services. Categories: Services: Web development. Categories: Services: IT consulting. Categories: Services: Custom software development. Categories: Name: Data and business process management. Categories: Services: Data capture. Categories: Services: Data management. Categories: Services: Business process management services. Categories: Services: Finance and accounting support.

Methodology

Mangalam Information Technologies PVT LTD's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 18 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Data Entry & Processing
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.mangalaminfotech.com

Email: sales@mangalaminfotech.com

Phone: 1 (949) 887-0154

LinkedIn: https://www.linkedin.com/company/mangalampltd

Frequently Asked Questions

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