Perssist scorecard

Company Overview

Perssist is a BPO company, founded in 2014, with approximately 1-49 employees.

Executive summary

Brand Profile: Voice: direct. Voice: task-oriented. Voice: availability-focused. Imagery Style: minimal public brand evidence; homepage language emphasizes remote assistance and 24/7 availability. Client Value Proposition: Summary: Perssist positions itself as a productivity partner that helps users offload recurring tasks and communicate through a trusted remote assistant service.. Value Points: Title: Time savings. Value Points: Description: Designed to reduce the time clients spend on routine tasks.. Value Points: Title: Convenience. Value Points: Description: Users can submit tasks via web, email, or phone and receive support asynchronously or on demand.. Value Points: Title: 24/7 support. Value Points: Description: The service is positioned as always available for client needs.. Value Points: Title: Delegation support. Value Points: Description: Perssist highlights help with tasks that are difficult or undesirable for clients to complete themselves.. Company Overview: Tagline: Perssist is a virtual personal assistant service using people supported by proprietary technology to provide 24/7 on-demand support.. Highlights: 24/7 on-demand support. Highlights: Human-supported proprietary technology. Highlights: Single point of contact for delegated tasks. Highlights: New York City-based company. Description: Perssist presents itself as a New York-based virtual personal assistant company offering on-demand remote support for individuals and businesses, with a focus on helping users delegate time-consuming tasks through a single point of contact.. Competitive Differentiators: Differentiators: Title: Human plus technology model. Differentiators: Description: Perssist describes its service as people supported by proprietary technology rather than a fully automated assistant platform.. Differentiators: Title: 24/7 availability. Differentiators: Description: The company states that support is available around the clock.. Differentiators: Title: Single point of contact. Differentiators: Description: Perssist emphasizes a

Strengths

• Brand Profile: Voice: direct. Voice: task-oriented. Voice: availability-focused. Imagery Style: minimal public brand evidence; homepage language emphasizes remote assistance and 24/7 availability. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Perssist positions itself as a productivity partner that helps users offload recurring tasks and communicate through a trusted remote assistant service.. Value Points: Title: Time savings. Value Points: Description: Designed to reduce the time clients spend on routine tasks.. Value Points: Title: Convenience. Value Points: Description: Users can submit tasks via web, email, or phone and receive support asynchronously or on demand.. Value Points: Title: 24/7 support. Value Points: Description: The service is positioned. (public_web; observed 2026-08-26)
• Company Overview: Tagline: Perssist is a virtual personal assistant service using people supported by proprietary technology to provide 24/7 on-demand support.. Highlights: 24/7 on-demand support. Highlights: Human-supported proprietary technology. Highlights: Single point of contact for delegated tasks. Highlights: New York City-based company. Description: Perssist presents itself as a New York-based virtual personal assistant company offering on-demand remote support for individuals and businesses, with a focus on helping users delegate time-consuming tasks through a single point of contact.. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 45

• egs: 41.1
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: virtual assistant services. Competitors: Evidence: Perssist describes itself as a virtual personal assistant service providing on-demand support via web, phone, email, and mobile.. Competitors: Relationship: adjacent. Competitors: Name: outsource accelerator listed BPOs. Competitors: Evidence: Directory-style source categorizes Perssist among BPO providers, but no direct competitor set is publicly specified.. Competitors: Relationship: alternative. Positioning: virtual personal assistant service with human labor supported by proprietary technology and 24/7 on-demand task handling. Market Signals: Public directory sources describe Perssist as a small private company with limited disclosed staff and revenue range, but those figures are not independently verifiable from Perssist's own site.. Differentiators: 24/7 on-demand task access. Differentiators: requests accepted via mobile, web, phone, or email. Differentiators: human support backed by proprietary technology. Pricing & Engagement: Models: Name: Tiered subscription plans. Models: Best For: Clients wanting predictable recurring support. Models: Description: Third-party reviews reference multiple pricing tiers for monthly hours of service.. Models: Name: Plan-based monthly hours. Models: Best For: Users with ongoing but variable task volume. Models: Description: External reviews describe packages based on included hours per month.. Summary: Public sources mention tiered pricing and plan-based engagement, but complete current pricing and contract terms were not verified from official sources.. Reputation & Reviews: Summary: Public review-style sources describe Perssist positively for usefulness and responsiveness, but no authoritative current third-party ratings were verified from major review platforms.. Credentials: Detail: Review site evaluation describing Perssist as a virtual assistant provider with a 4/5 rating.. Credentials: Rating: 4/5. Credentials: Platform: VA Picker. Credentials: Detail: Review-style summary describing 3 pricing tiers and service capabilities; no numeric rating verified in the captured source.. Credentials: Platform: Virtual Assistant Assistant. Employee & Client Sentiment: Sentiment

Geography

Countries listed in the structured record include -. Key Firmographics: Founded Year: 2014. Sectors Display: Virtual assistants. Sectors Display: Outsourcing. Sectors Display: Task management. Sectors Display: Productivity. Headquarters Display: New York, NY, United States. Ownership Type Display: Privately held. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Evan Britten-Bozzone. Executives: Title: Co-founder. Executives: Name: Albert Wang. Executives: Title: Co-founder. Services & Offerings: Categories: Name: Virtual assistant support. Categories: Services: 24/7 on-demand assistance. Categories: Services: Task delegation. Categories: Services: Single point of contact support. Categories: Name: Administrative support. Categories: Services: Email management. Categories: Services: Calendar scheduling. Categories: Services: Data entry. Categories: Services: Document preparation. Categories: Name: Research and coordination. Categories: Services: Research. Categories: Services: Appointment scheduling. Categories: Services: Follow-up coordination. Executive Summary: Summary: Perssist is a virtual assistant provider rather than a traditional BPO directory, offering remote personal and business support through a mix of people and technology. Public sources describe it as founded in 2014 and positioned around productivity, delegation, and always-available support.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: proprietary technology. Proprietary Tech: proprietary technology. Monthly Search Volume: 10291. Domain Authority: 35.

Methodology

Perssist's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 10 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.perssist.com

Email: recruiting@perssist.com

Phone: -

Frequently Asked Questions

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