Prompt Anserfone scorecard

Company Overview

Prompt Anserfone is a BPO company, founded in 1992, with approximately 1-49 employees. They specialize in Sales & Marketing, Technical Support.

Request a Quote Endicott Call Centers is a live answering service headquartered in the United States. You’ll find highly trained, friendly operators who are utilizing state-of-the-art technology to make your business run more smoothly. Using our service will cut the cost of running your business. Endicott always customizes our procedures based on your business’s guidelines and specific needs. We save you time and money, so you can invest in other areas of your organization.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Client Value Proposition: Summary: Anserfone’s public positioning emphasizes reliable 24/7 live call handling, extended-hours coverage, and customized service plans intended to improve responsiveness and caller satisfaction.. Value Points: Title: Always-on availability. Value Points: Description: Public pages stress 24/7 answering and live coverage.. Value Points: Title: After-hours support. Value Points: Description: The company says it can extend business hours with after-hours coverage.. Value Points: Title: Custom service fit. Value Points: Description: Public materials say service plans are tailored to the business.. Value Points: Title: No-obligation trial. Value Points: Description: A free 7-day trial is offered on the website.. Company Overview: Tagline: 24/7 Answering Service. Highlights: Public sources describe the company as an answering service with 24/7 coverage.. Highlights: Public pages indicate custom-fit service plans and a free 7-day trial offer.. Highlights: The company presents contact-center style call coverage and after-hours support.. Highlights: Public contact details and operating locations are listed on company sites.. Description: Anserfone is a professional telephone answering service and live call coverage provider with public-facing sites describing 24/7 answering support and custom service plans.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public company pages state the business has been providing telephone communications since 1952.. Differentiators: Title: 24/7 call coverage. Differentiators: Description: The company explicitly markets continuous answering and live coverage.. Differentiators: Title: Custom-fit service plans. Differentiators: Description: Public trial and service pages say plans are customized to the client’s needs.. Differentiators: Title: Free trial offer. Differentiators: Description: A public page advertises a free 7-day, no-obligation trial.. Key Firmographics: Founded Year:

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Anserfone’s public positioning emphasizes reliable 24/7 live call handling, extended-hours coverage, and customized service plans intended to improve responsiveness and caller satisfaction.. Value Points: Title: Always-on availability. Value Points: Description: Public pages stress 24/7 answering and live coverage.. Value Points: Title: After-hours support. Value Points: Description: The company says it can extend business hours with after-hours coverage.. Value Points: Title: Custom service fit. Value Points: Description: Public materials say service plans are tailored to. (public_web; observed 2026-08-26)
• Company Overview: Tagline: 24/7 Answering Service. Highlights: Public sources describe the company as an answering service with 24/7 coverage.. Highlights: Public pages indicate custom-fit service plans and a free 7-day trial offer.. Highlights: The company presents contact-center style call coverage and after-hours support.. Highlights: Public contact details and operating locations are listed on company sites.. Description: Anserfone is a professional telephone answering service and live call coverage provider with public-facing sites describing 24/7 answering support and custom. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 46

• egs: 47.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Prompt Anserfone's structured service taxonomy includes Sales & Marketing, Technical Support. Competitive Landscape: Competitors: Name: AnswerNet. Competitors: Relationship: direct. Competitors: Name: Stericycle Communication Solutions. Competitors: Relationship: direct. Competitors: Name: PATLive. Competitors: Relationship: direct. Positioning: telephone answering service and outsourced call center provider with long operating history and 24/7 coverage claims. Market Signals: company is listed in a BPO directory as Prompt Anserfone. Market Signals: public pages emphasize live answering and after-hours coverage. Differentiators: publicly stated long operating history since 1952. Differentiators: 24/7 answering service positioning. Differentiators: multi-location call center footprint. Pricing & Engagement: Models: Name: Custom quote. Models: Best For: Businesses seeking tailored answering-service coverage. Models: Description: Service plans are described as custom-fit rather than publicly priced.. Models: Name: Free trial. Models: Best For: Prospects evaluating service fit before commitment. Models: Description: A 7-day no-obligation trial is publicly advertised.. Summary: Public sources do not disclose standard pricing, rate cards, or contract terms. The website indicates pricing is customized and offers a free 7-day no-obligation trial.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Call answering. Categories: Services: 24/7 answering service. Categories: Services: live answering service. Categories: Services: 24-hour call answering service. Categories: Name: Coverage and routing. Categories: Services: after-hours coverage. Categories: Services: peak-hours overflow coverage. Categories: Services: call forwarding to call center. Categories: Name: Business communication support. Categories: Services: custom service plans. Categories: Services: professional call coverage. Categories: Services: business call handling. Executive Summary: Summary: Anserfone appears to be a long-running answering-service/BPO provider focused on live phone coverage, after-hours support, and custom call-handling solutions for businesses.. Service: Technical Support. Service: Sales & Marketing. Description Long: Request a Quote Endicott Call Centers is a live answering service headquartered in the United States. You’ll find highly

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Lehi. Centers: Country: United States. Centers: City: Cordova. Centers: Country: United States. Language: Spanish. Language: English. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Steve Casazza. Executives: Title: Owner. Executives: Name: Amy McNally. Executives: Title: Manager. Reputation & Reviews: Summary: Publicly accessible reputation evidence in the gathered sources is limited. A BBB profile exists, but no usable rating was surfaced in the search result snippet, and no review score could be verified from the provided public sources.. Credentials: Detail: A BBB business profile exists and indicates the company is not BBB Accredited; no verified rating was available in the returned snippet.. Credentials: Platform: BBB. Coverage Hours: 24/7. Compliance: HIPAA. Contact Phone: 8364627.

Methodology

Prompt Anserfone's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Technical Support

Contact

Website: https://www.prompt-tas.com

Email: info@prompt-tas.com

Phone: 800-909-3458

Frequently Asked Questions

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