Rd Group scorecard

Company Overview

Rd Group is a BPO company.

Space background Find out more Our journey since 2010 - originated in Ethiopia, crafted in the Netherlands and is dedicated to serving the world.

Executive summary

Brand Profile: Voice: professional. Voice: mission-driven. Voice: growth-oriented. Voice: consultative. Tagline: Empowering your business with innovative solutions tailored to your specific needs. Imagery Style: corporate and people-focused service imagery. Client Value Proposition: Summary: R&D Group positions its value around helping organizations improve performance through outsourced support, operational expertise, and workforce/leadership development.. Value Points: Title: Focus on core work. Value Points: Description: Its homepage states that clients can focus on core strengths while R&D handles the rest.. Value Points: Title: Business performance improvement. Value Points: Description: LinkedIn describes the firm as helping organizations increase profitability and business performance through management, operations, and system expertise.. Value Points: Title: Capability building. Value Points: Description: Its public materials emphasize coaching, training, leadership development, and talent support in addition to outsourcing.. Company Overview: Tagline: Empowering your business with innovative solutions tailored to your specific needs. Highlights: Founded in 2010. Highlights: Operates from Addis Ababa, Ethiopia. Highlights: Described as privately held on LinkedIn. Highlights: States 150+ employees on its homepage. Highlights: Positions itself across outsourcing, entrepreneurship, and workforce solutions. Description: R&D Group is a privately held outsourcing and offshoring consulting company based in Addis Ababa, Ethiopia, with roots described on its site as originating in Ethiopia and crafted in the Netherlands. The company presents itself as focused on outsourcing, entrepreneurship development, workforce solutions, and management/operations support.. Competitive Differentiators: Differentiators: Title: Mission-led outsourcing model. Differentiators: Description: The company frames outsourcing as part of a broader mission to create dignified employment opportunities and support social impact.. Differentiators: Title: Ethiopia-based delivery with international framing. Differentiators: Description: Public pages describe

Strengths

• Brand Profile: Voice: professional. Voice: mission-driven. Voice: growth-oriented. Voice: consultative. Tagline: Empowering your business with innovative solutions tailored to your specific needs. Imagery Style: corporate and people-focused service imagery. (public_web; observed 2026-08-09)
• Client Portfolio: Clients: Segment: enterprise. Clients: Industry: Agriculture / apparel manufacturing. Clients: Client Name: Sher Ethiopia. Clients: Segment: public sector. Clients: Industry: Government. Clients: Client Name: Ethiopian Ministry of Agriculture. (public_web; observed 2025-10-04)
• Client Value Proposition: Summary: R&D Group positions its value around helping organizations improve performance through outsourced support, operational expertise, and workforce/leadership development.. Value Points: Title: Focus on core work. Value Points: Description: Its homepage states that clients can focus on core strengths while R&D handles the rest.. Value Points: Title: Business performance improvement. Value Points: Description: LinkedIn describes the firm as helping organizations increase profitability and business performance through management, operations, and system expertise.. Value Points: Title: Capability. (public_web; observed 2026-08-09)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-14)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Clients: Segment: enterprise. Clients: Industry: Agriculture / apparel manufacturing. Clients: Client Name: Sher Ethiopia. Clients: Segment: public sector. Clients: Industry: Government. Clients: Client Name: Ethiopian Ministry of Agriculture. Competitive Landscape: Competitors: Name: Rand Group. Competitors: Evidence: A similarly named but unrelated firm focused on ERP and CRM platforms.. Competitors: Relationship: alternative. Competitors: Name: Outsource Accelerator directory peers. Competitors: Evidence: Listed as a BPO company profile within the directory ecosystem.. Competitors: Relationship: adjacent. Positioning: Ethiopia-based outsourcing, consultancy, and workforce solutions provider with a remote-talent and ethical-outsourcing angle.. Market Signals: Founded in 2010.. Market Signals: Public materials frame Ethiopia as a delivery base for outsourcing and export services.. Market Signals: Website emphasizes BPO solutions and remote talent.. Market Signals: Public directory listing identifies the company as private and headquartered in Addis Ababa.. Differentiators: Combines outsourcing with consultancy and entrepreneurship support.. Differentiators: Positions itself around ethical outsourcing and remote talent solutions.. Differentiators: Publicly references data annotation and football data analysis capabilities.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Outsourcing. Categories: Services: R&D Outsourcing. Categories: Services: Business process support. Categories: Services: Operations support. Categories: Name: Business and management consulting. Categories: Services: Management expertise. Categories: Services: Operations expertise. Categories: Services: System expertise. Categories: Services: Business performance improvement. Categories: Name: Leadership and workforce development. Categories: Services: Transformational and strategic leadership. Categories: Services: Soft skills trainings. Categories: Services: HR management. Categories: Services: Change management. Categories: Name: Growth and commercial support. Categories: Services: Business development coaching. Categories: Services: Sales strategy. Categories: Services: Marketing management. Categories: Services: Business acceleration. Categories: Name: Program and project support. Categories: Services: Project management. Categories: Services: CSR management. Categories: Services: General and operations management.

Geography

Delivery Center Details: Centers: City: Addis Ababa. Centers: Model: outsourcing / BPO. Centers: Country: Ethiopia. Centers: City: Addis Ababa. Centers: Model: HQ. Centers: Country: Ethiopia. Hiring & Workforce Signals: Open Positions: Title: Data Annotation Specialist. Open Positions: Department: AI / Data Operations. Open Positions: Title: Software Developer. Open Positions: Department: Software Development. Open Positions: Title: Sales and Marketing. Open Positions: Department: Sales and Marketing. Open Positions: Title: Business Development Support. Open Positions: Department: Business Development Support. Open Positions: Title: Training and Consulting Specialist. Open Positions: Department: Training and Consulting. Open Positions: Title: Customer Support Agent. Open Positions: Department: Customer Support. Open Positions: Title: Program Officer. Open Positions: Location: Yobek Commercial Center 13th floor, Addis Ababa, Ethiopia. Open Positions: Seniority: mid-level. Open Positions: Department: Training & Consultancy. Workforce Signals: Remote Work: true. Workforce Signals: Outsourcing Focus: true. Workforce Signals: Data Operations Roles: true. Workforce Signals: Training And Consulting Roles: true. Key Firmographics: Founded Year: 2010. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Entrepreneurship development. Sectors Display: Workforce solutions. Sectors Display: Business development consulting. Headquarters Display: Addis Ababa, Ethiopia. Employee Count Display: 150+ employees (homepage claim); LinkedIn shows 51-200 employees. Ownership Type Display: Privately held. Executive Summary: Summary: R&D Group appears to be an Ethiopian outsourcing and business-support provider founded in 2010, with a public profile centered on outsourcing, entrepreneurship development, workforce solutions, and management/operations expertise. Public sources indicate a headquarters in Addis Ababa and leadership by co-founders Rahel Boon Dejene and Wondwesen Zewdie.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public sources identify Rahel Boon Dejene as

Methodology

Rd Group's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 45 distinct source URLs and retained 46 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://randd-group.com/

Phone: 1765264474

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