Reconmr scorecard
Last updated: 2026-08-26
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ReconMR operates a total of five call centers in Texas. This company specializes in outbound voice services to collect data for surveys and research. From market research for businesses to public opinion surveys, this voice service provider offers an extensive range of options for data collection. Unlike other call centers that often focus on customer satisfaction projects, this BPO provider can work on more complex research projects, including surveys for political campaigns and new policies.
Company Overview
Reconmr is a BPO company, founded in 2012, with approximately 1,001-5,000 employees. They specialize in Customer Support.
Executive summary
Brand Profile: Voice: professional. Voice: research-focused. Voice: full-service. Voice: results-oriented. Tagline: eXperience Matters. Imagery Style: corporate research and analytics positioning. Client Value Proposition: Summary: ReconMR presents its value as helping clients make confident decisions through rigorous research design, representative data collection, and advanced analytics.. Value Points: Title: Decision support. Value Points: Description: Public messaging emphasizes better decisions through accurate and compelling insights.. Value Points: Title: Research rigor. Value Points: Description: The company highlights rigorous research design and representative data collection.. Value Points: Title: Integrated delivery. Value Points: Description: The firm combines research, analytics, and multiple collection methods under one provider.. Company Overview: Tagline: eXperience Matters. Highlights: Founded as a survey research firm with more than 30 years of operating history. Highlights: Headquartered in San Marcos, Texas. Highlights: Positions itself as a full-service research, analytics, and data collection provider. Highlights: Operates multiple call centers and large-scale interviewing capacity. Description: ReconMR is a Texas-headquartered full-service research, analytics, and data collection firm focused on survey research and high-quality data collection services for commercial, government, public policy, and social science research clients.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public materials describe ReconMR as having more than 30 years of experience in survey research and data collection.. Differentiators: Title: Multi-mode data collection capability. Differentiators: Description: The company publicly references telephone, online, SMS, and IVR-based research methods.. Differentiators: Title: Enterprise-scale interviewing infrastructure. Differentiators: Description: The CEO bio states the company expanded from a 10-station CATI phone room to more than 750 interviewing stations across multiple call centers.. Differentiators: Title: Full-service research model. Differentiators:
Strengths
- Brand Profile: Voice: professional. Voice: research-focused. Voice: full-service. Voice: results-oriented. Tagline: eXperience Matters. Imagery Style: corporate research and analytics positioning. (public_web; observed 2026-08-14)
- Client Value Proposition: Summary: ReconMR presents its value as helping clients make confident decisions through rigorous research design, representative data collection, and advanced analytics.. Value Points: Title: Decision support. Value Points: Description: Public messaging emphasizes better decisions through accurate and compelling insights.. Value Points: Title: Research rigor. Value Points: Description: The company highlights rigorous research design and representative data collection.. Value Points: Title: Integrated delivery. Value Points: Description: The firm combines research, analytics, and multiple collection methods under. (public_web; observed 2026-08-26)
- Company Overview: Tagline: eXperience Matters. Highlights: Founded as a survey research firm with more than 30 years of operating history. Highlights: Headquartered in San Marcos, Texas. Highlights: Positions itself as a full-service research, analytics, and data collection provider. Highlights: Operates multiple call centers and large-scale interviewing capacity. Description: ReconMR is a Texas-headquartered full-service research, analytics, and data collection firm focused on survey research and high-quality data collection services for commercial, government, public policy, and social science research. (public_web; observed 2026-08-14)
Gaps
- The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-14)
- The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
- The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)
Firmographics
| Founded | 2012 |
|---|---|
| Employees | 1,001-5,000 |
| Ownership | Private |
GB100 score
Overall score: 49
- egs: 41.9
- growth: 50
- reputation: 45.5
- ai_readiness: 50
- market_footprint: 49.5
- digital_readiness: 54
Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.
Services and operating scope
Reconmr's structured service taxonomy includes Customer Support. Competitive Landscape: Competitors: Name: Unknown. Competitors: Relationship: alternative. Positioning: Survey research and data collection firm focused on high-quality data collection services, with broader full-service research and analytics positioning.. Market Signals: Public materials reference commercial, government, public policy, and social science research audiences. Differentiators: Positions around over 30 years of research services experience. Differentiators: Emphasizes full-service research and analytics. Differentiators: Highlights data collection services and survey research. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Survey research. Categories: Services: survey research services. Categories: Services: research design. Categories: Services: multimodal survey implementation. Categories: Name: Data collection. Categories: Services: large-scale telephone data collection. Categories: Services: online surveys. Categories: Services: SMS research. Categories: Services: IVR-based research technology. Categories: Name: Analytics. Categories: Services: advanced analytics. Categories: Services: insights and analytics support. Categories: Name: Operational research support. Categories: Services: panel recruitment management. Categories: Services: panel maintenance. Categories: Services: data collection security. Executive Summary: Summary: ReconMR is a survey research and data collection company that markets itself as a full-service research partner for organizations needing representative data, research design, and analytics across commercial, government, and public policy work.. Delivery Center Details: Centers: City: San Marcos. Centers: Country: United States. Centers: City: Corpus Christi. Centers: Country: United States. Centers: City: Houston. Centers: Country: United States. Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Open Positions: Title: Telephone Interviewer REMOTE Call Center. Open Positions: Location: Dallas, TX. Open Positions: Seniority: entry. Open Positions: Department: Call Center. Open Positions: Title: DAY SHIFT Telephone Interviewer Call Center. Open Positions: Location: Corpus Christi, TX. Open Positions: Seniority: entry. Open Positions: Department: Call Center. Open Positions: Title: Call Center Representative - Evening/Weekend. Open Positions: Location:
Geography
Countries listed in the structured record include -. Key Firmographics: Revenue Display: $27.7 Million. Sectors Display: commercial. Sectors Display: government. Sectors Display: public policy. Sectors Display: social science research. Headquarters Display: San Marcos, Texas, United States. Leadership & Executives: Executives: Bio: Co-founder and CEO of ReconMR.. Executives: Name: Lyle Durbin. Executives: Title: Chief Executive Officer/President. Executives: Name: Michelle Vrudhula. Executives: Title: Chief Operating Officer. Executives: Bio: Leads the company’s Insights and Analytics Division.. Executives: Name: Christian (Chris) Riepe. Executives: Title: SVP of Consumer Insights and Research. Recent News: Articles: Date: 2026-01-06. Articles: Title: ReconMR and SRI public partnership announcement. Articles: Source: ReconMR Press Release. Articles: Summary: ReconMR issued a press release tied to SRI partnership activity and provided updated media contact details.. Articles: Date: 2023-08-31. Articles: Title: ReconMR hires leader for new division. Articles: Source: MRWeb. Articles: Summary: ReconMR appointed Christian (Chris) Riepe as SVP of Consumer Insights and Research to lead a newly established Insights and Analytics Division.. Monthly Search Volume: 10958. Domain Authority: 47.
Methodology
Reconmr's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 16 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.
Coverage gaps
- Insufficient public evidence for headquarters coverage.
- Insufficient public evidence for industry taxonomy coverage.
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Services
- Customer Support
Contact
Website: http://www.reconmr.com/
Email: info@reconmr.com
Phone: 1-877-732-6667
Frequently Asked Questions
What services does Reconmr offer?
Reconmr provides Customer Support.
How many employees does Reconmr have?
Reconmr has approximately 1,001-5,000 employees.