Remote Staff scorecard

Company Overview

Remote Staff is a BPO company headquartered in PO Box 900, Rose Bay , NSW 2029, AU, founded in 2007, with approximately 100-249 employees. They specialize in Sales & Marketing, Customer Support, Recruitment.

Remote Staff boasts a reputation for providing qualified Filipino remote staff to Australian and New Zealand businesses since 2007. The firm focuses on professionalizing the remote working landscape to help the team and the client business achieve more together. Chris Jankulovski founded Remote Staff in 2007. With over 15 years of experience under its belt, the firm employs an in-house team of 90 Filipinos. To date, the firm helped build and support over 8000 remote work relationships.

Executive summary

Brand Profile: Voice: professional. Voice: supportive. Voice: long-term partner oriented. Client Value Proposition: Summary: Remote Staff presents itself as a full-service partner for businesses that want to hire remote talent with reduced administrative burden and ongoing operational support.. Value Points: Title: Reduced hiring complexity. Value Points: Description: The company handles recruitment and structured hiring for remote roles.. Value Points: Title: Operational support after hiring. Value Points: Description: Public pages reference onboarding, HR support, payroll, compliance, and ongoing management.. Value Points: Title: Designed for long-term teams. Value Points: Description: Messaging emphasizes stable, long-term working relationships rather than project-based freelance engagement.. Value Points: Title: Remote workforce enablement. Value Points: Description: The company offers skills development and technology support for remote workers.. Company Overview: Tagline: Outsourcing Company, Staffing Solutions Philippines. Highlights: Founded in 2007. Highlights: Privately held. Highlights: Focuses on Australian and New Zealand market. Highlights: Supports Filipino remote workers and international SMEs. Highlights: Not a freelancer marketplace; positioned as a structured long-term staffing partner. Description: Remote Staff is a privately held remote staffing provider founded in 2007 that helps businesses hire and manage Filipino remote staff with recruitment, onboarding, payroll, compliance, and ongoing support.. Competitive Differentiators: Differentiators: Title: Structured long-term staffing model. Differentiators: Description: The company explicitly says it is not a freelancer marketplace and positions itself as a structured, long-term staffing partner.. Differentiators: Title: End-to-end staffing support. Differentiators: Description: Public materials emphasize recruitment, onboarding, payroll, compliance, HR, and relationship management rather than only candidate sourcing.. Differentiators: Title: Australia-New Zealand market focus. Differentiators: Description: Third-party profiles describe a predominant focus on Australian

Strengths

• Brand Profile: Voice: professional. Voice: supportive. Voice: long-term partner oriented. (public_web; observed 2026-08-24)
• Client Portfolio: Industry Concentration: Information Technology. Industry Concentration: Finance. Industry Concentration: Marketing. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Remote Staff presents itself as a full-service partner for businesses that want to hire remote talent with reduced administrative burden and ongoing operational support.. Value Points: Title: Reduced hiring complexity. Value Points: Description: The company handles recruitment and structured hiring for remote roles.. Value Points: Title: Operational support after hiring. Value Points: Description: Public pages reference onboarding, HR support, payroll, compliance, and ongoing management.. Value Points: Title: Designed for long-term teams. Value Points: Description:. (public_web; observed 2026-07-02)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-02)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-04-02)

Firmographics

GB100 score

Overall score: 46

• egs: 43.7
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Remote Staff's structured service taxonomy includes Sales & Marketing, Customer Support, Recruitment. Client Portfolio: Industry Concentration: Information Technology. Industry Concentration: Finance. Industry Concentration: Marketing. Competitive Landscape: Competitors: Name: RemoStaff. Competitors: Evidence: A similarly named outsourced staffing provider with overlapping remote staffing and BPO positioning.. Competitors: Relationship: adjacent. Competitors: Name: Outsource Accelerator. Competitors: Evidence: Directory/marketplace source covering competing outsourcing providers rather than a direct staffing operator.. Competitors: Relationship: alternative. Positioning: Structured long-term remote staffing and outsourcing partner focused on Filipino remote talent for SMEs.. Market Signals: Serves international SMEs. Market Signals: Positions around dedicated remote teams. Market Signals: Offers staffing for multiple functions including IT, finance, and marketing. Differentiators: Structured, long-term staffing partner rather than a freelancer marketplace. Differentiators: Recruitment plus onboarding, payroll, compliance, HR, and account management support. Differentiators: Philippines-focused staffing model. Differentiators: Claimed in-house work tracking and remote working support services. Key Firmographics: Founded Year: 2007. Revenue Display: $25M-$50M (third-party estimate); $41.9M listed by ZoomInfo. Sectors Display: Business services. Sectors Display: Staffing. Sectors Display: Outsourcing. Sectors Display: Remote work. Headquarters Display: Barangaroo, Sydney, New South Wales, Australia. Employee Count Display: 100-249 (third-party estimate); in-house team of 90 Filipino employees mentioned in third-party profile. Ownership Type Display: Privately held. Leadership & Executives: Executives: Bio: Public profile identifies him as founder of the Remote Staff group of companies.. Executives: Name: Chris Jankulovski. Executives: Title: Founder and CEO. Executives: Name: Jennicel Foronda. Executives: Title: Head of Marketing. Executives: Name: Mitchelle Mendez. Executives: Title: Director of the Client Management team. Pricing & Engagement: Models: Name: Managed staffing engagement. Models: Best For: Businesses seeking an outsourced hiring and support partner. Models: Description: Client uses Remote Staff for sourcing, hiring, and post-hire management of remote staff.. Models: Name: EOR / compliance-supported model. Models: Best For: Companies needing

Geography

The public profile records headquarters as PO Box 900, Rose Bay , NSW 2029, AU. Countries listed in the structured record include Australia, Philippines. Delivery Center Details: Centers: City: Makati. Centers: Model: remote staffing. Centers: Country: Philippines. Centers: City: Sydney. Centers: Model: HQ. Centers: Country: Australia. Executive Summary: Summary: Remote Staff is an Australia-based remote staffing and outsourcing provider centered on sourcing, hiring, and supporting Filipino remote professionals for long-term client engagements, with an emphasis on structured staffing rather than marketplace freelancing.. Financial Health: Overall Health: unknown. Recent News: Articles: Date: 2026-08-10. Articles: Title: Remote Staff software developers page updated. Articles: Source: Remote Staff. Articles: Summary: Public website content highlights software developer outsourcing and lifetime support with a dedicated account manager.. Articles: Date: 2026-05-29. Articles: Title: Remote Staff home page updated. Articles: Source: Remote Staff. Articles: Summary: The homepage presents Remote Staff as an outsourcing company and staffing solutions provider.. Reputation & Reviews: Summary: Publicly visible review signals are mixed and incomplete: Remote Staff hosts its own testimonials page, Clutch shows client review content, and a third-party review page shows a low sample rating that is not robust enough to generalize.. Credentials: Detail: Client feedback mentions responsiveness and measurable operational improvements.. Credentials: Rating: Review content present; no consolidated rating verified in the retrieved snippet. Credentials: Platform: Clutch. Credentials: Detail: Company-hosted testimonials page is publicly available.. Credentials: Platform: Remote Staff reviews page. Credentials: Detail: Small-sample third-party rating with limited evidentiary weight.. Credentials: Rating: 4 out of 10 based on 4 ratings. Credentials: Platform: Virtual Assistant Assistant. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Recruitment and staffing. Categories: Services: Recruitment and structured hiring. Categories: Services: Talent matching. Categories:

Methodology

Remote Staff's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 14 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Customer Support
• Recruitment

Contact

Website: https://www.remotestaff.com.au

Email: admin@remotestaff.com.au

Phone: +612 8073 4142

LinkedIn: http://www.linkedin.com/company/remotestaff

Frequently Asked Questions

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