Select Answering Service scorecard

Company Overview

Select Answering Service is a BPO company, founded in 1987, with approximately 1-49 employees. They specialize in Sales & Marketing. They serve the E-commerce & Retail industries.

logo 2. If you typed in a URL... check the spelling and try reloading the page. 3. Start over again with the Home page.

Executive summary

Brand Profile: Voice: value-oriented. Voice: service-focused. Voice: professional. Imagery Style: Public site copy emphasizes live answering, emergency support, and affordability; no verified visual brand kit was found.. Client Value Proposition: Summary: Select Answering Service positions its value around reducing missed calls, lowering reception costs, and providing professional live coverage when a business cannot answer directly.. Value Points: Title: Cost savings. Value Points: Description: The site says service can start at low daily or monthly prices and be a fraction of the cost of a receptionist.. Value Points: Title: Always-on call coverage. Value Points: Description: It offers live answering support 24 hours a day, 7 days a week, including after-hours and holidays.. Value Points: Title: Professional caller experience. Value Points: Description: Representatives answer in the customer’s company name and are presented as an extension of the business.. Value Points: Title: Fast setup and quote access. Value Points: Description: The company offers free trials and no-obligation quotes.. Company Overview: Tagline: Inbound call center and virtual receptionist support for 24/7 answering needs.. Highlights: Promotes 24/7/365 live answering support. Highlights: Emphasizes flat-rate and low-cost plans. Highlights: Serves multiple industries including medical, legal, contractors, real estate, and small business. Description: Select Answering Service presents itself as an affordable live answering service and remote receptionist provider offering 24-hour emergency, after-hours, and customer support solutions for multiple industries.. Competitive Differentiators: Differentiators: Title: Affordability positioning. Differentiators: Description: The company repeatedly markets low starting prices, flat-rate options, and savings versus an in-house receptionist.. Differentiators: Title: 24/7 coverage. Differentiators: Description: Public materials emphasize live support 24 hours a day, 7

Strengths

• Brand Profile: Voice: value-oriented. Voice: service-focused. Voice: professional. Imagery Style: Public site copy emphasizes live answering, emergency support, and affordability; no verified visual brand kit was found.. (public_web; observed 2026-08-26)
• Client Portfolio: Industry Concentration: Serving over 100 unique industries is claimed on the company site, but no named client list was found.. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Select Answering Service positions its value around reducing missed calls, lowering reception costs, and providing professional live coverage when a business cannot answer directly.. Value Points: Title: Cost savings. Value Points: Description: The site says service can start at low daily or monthly prices and be a fraction of the cost of a receptionist.. Value Points: Title: Always-on call coverage. Value Points: Description: It offers live answering support 24 hours a day, 7 days. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 44

• egs: 43.2
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.4
• digital_readiness: 44.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Select Answering Service's structured service taxonomy includes Sales & Marketing. Client Portfolio: Industry Concentration: Serving over 100 unique industries is claimed on the company site, but no named client list was found.. Competitive Landscape: Competitors: Name: AnswerConnect. Competitors: Evidence: Both offer 24/7 live answering and virtual receptionist services.. Competitors: Relationship: direct. Competitors: Name: A Better Answer. Competitors: Evidence: Both market answering services with bilingual/live call handling offerings.. Competitors: Relationship: direct. Competitors: Name: AnsweringService.com. Competitors: Evidence: Both provide 24/7 virtual reception and call answering solutions.. Competitors: Relationship: direct. Positioning: Affordable live telephone answering and virtual receptionist support for many industries, including after-hours and emergency call handling.. Market Signals: The website markets remote receptionist services nationwide across the United States.. Market Signals: The company promotes service breadth including overflow, disaster recovery, appointment setting, and order taking.. Differentiators: Claims affordability with pricing starting at $1.19/day.. Differentiators: Claims service coverage across more than 100 industries.. Differentiators: Emphasizes live 24-hour emergency and after-hours receptionist support.. Pricing & Engagement: Models: Name: Flat-rate answering service. Models: Best For: Buyers wanting predictable monthly billing. Models: Description: Some affiliates offer one monthly price for a fixed range of minutes, described as 100 to 1000 minutes of usage.. Models: Name: Low-entry monthly plans. Models: Best For: Small businesses seeking a low-cost entry point. Models: Description: The pricing page says rates can run as little as $35 per month, with examples of as little as $1.16/day or $1.19/day.. Models: Name: Per-call whistleblower service. Models: Best For: Specialized hotline or confidential reporting use cases. Models: Description: The whistleblower service page lists pricing at $0.88 per call or $74 per month.. Summary: Public pricing pages present low starting prices and flat-rate-style offers, but actual pricing varies by call volume, needs, and the outsourced

Geography

Countries listed in the structured record include -. Reputation & Reviews: Summary: A public agency profile indicates the company is listed on DesignRush and describes it as a call center and lead generation provider; no independently verifiable review rating was available from the provided public sources.. Credentials: Detail: Profile page lists the company and its services, but the rating was not verifiable from the source snippet used.. Credentials: Platform: DesignRush. Services & Offerings: Categories: Name: Answering and receptionist support. Categories: Services: Live 24-hour answering service. Categories: Services: After-hours virtual receptionist support. Categories: Services: Remote receptionist services. Categories: Services: 24/7/365 customer call support. Categories: Name: Message handling and call routing. Categories: Services: Message taking. Categories: Services: Instant message delivery by text. Categories: Services: Email delivery. Categories: Services: Online delivery. Categories: Services: Fax delivery. Categories: Services: Call transfer. Categories: Name: Industry-specific support. Categories: Services: Medical answering service. Categories: Services: Attorney answering service. Categories: Services: Contractor and HVAC answering service. Categories: Services: Small business answering service. Categories: Services: Whistleblower answering service. Categories: Name: Quote and pricing support. Categories: Services: Free trials. Categories: Services: No-obligation quotes. Categories: Services: Side-by-side written quotes from up to 3 suppliers. Financial Health: Risk Factors: A public starting price is advertised at $1.19/day, but no audited financials, funding events, or revenue disclosures were found.. Risk Factors: No public evidence of acquisitions, layoffs, debt, or other financial events was found in the gathered sources.. Overall Health: unknown. Key Firmographics: Sectors Display: Medical. Sectors Display: Legal. Sectors Display: Contractors. Sectors Display: HVAC. Sectors Display: Apartments and Real Estate. Sectors Display: Small Business. Employee & Client Sentiment: Sentiment Trend: unknown.

Methodology

Select Answering Service's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing

Industries Served

• E-commerce & Retail

Contact

Website: https://www.selectansweringservice.com

Email: info@selectansweringservice.com

Phone: 1 800-410-0682

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes