Sharework scorecard

Company Overview

Sharework is a BPO company, founded in 2018, with approximately 1-49 employees. They specialize in Sales & Marketing.

Based out of Ho Chi Minh City, SHAREWORKs staff of skilled, knowledgeable, and friendly employees is paired with automation services to bring their clients the most up-to-date intelligence services while not losing the human touch. SHAREWORK can help your business grow to its next level. They can help do this by operating the jobs that distract your core business employees from doing what they do best. In other words, the business leadership and vision won’t change, but the footwork is done by SHAREWORK.

Executive summary

Brand Profile: Voice: enterprise-focused. Voice: technology-oriented. Voice: Vietnam BPO positioning. Client Value Proposition: Summary: Sharework’s public positioning centers on helping clients offload software-support and process work through a blend of automation and staffed delivery.. Value Points: Title: Process acceleration. Value Points: Description: Public materials describe bringing work into advanced processes that combine automation and people.. Value Points: Title: Technology-enabled outsourcing. Value Points: Description: Public sources frame the company around AI, automation, OCR, and software capabilities paired with BPO execution.. Value Points: Title: Multilingual operational support. Value Points: Description: Public directory material points to language support that can help with cross-market operations.. Company Overview: Highlights: Public profiles describe Sharework as a Vietnam-based IT and BPO services provider.. Highlights: Public references associate the company with software development, automation, data operation, and BPO services.. Highlights: Public directory and community listings indicate operations in Ho Chi Minh City, Vietnam.. Description: Sharework appears to be a Vietnam-based software development and business process outsourcing provider operating under upsharework.com, with public references describing services in IT development, automation, AI-OCR, data capture, call center, language support, and BPO-related work.. Competitive Differentiators: Differentiators: Title: Automation-plus-human delivery model. Differentiators: Description: Public descriptions emphasize combining automation with people to deliver process work.. Differentiators: Title: Broad technical and BPO mix. Differentiators: Description: Public listings describe a mix of software development, AI/OCR, automation, and BPO services rather than a single-line outsourcing offering.. Differentiators: Title: Multilingual support coverage. Differentiators: Description: Public directory references indicate language support across several language pairs, supporting cross-border service delivery.. Key Firmographics: Founded Year: 2018. Sectors Display: IT services. Sectors

Strengths

• Brand Profile: Voice: enterprise-focused. Voice: technology-oriented. Voice: Vietnam BPO positioning. (public_web; observed 2025-01-11)
• Client Value Proposition: Summary: Sharework’s public positioning centers on helping clients offload software-support and process work through a blend of automation and staffed delivery.. Value Points: Title: Process acceleration. Value Points: Description: Public materials describe bringing work into advanced processes that combine automation and people.. Value Points: Title: Technology-enabled outsourcing. Value Points: Description: Public sources frame the company around AI, automation, OCR, and software capabilities paired with BPO execution.. Value Points: Title: Multilingual operational support. Value Points: Description:. (public_web; observed 2024-03-24)
• Company Overview: Highlights: Public profiles describe Sharework as a Vietnam-based IT and BPO services provider.. Highlights: Public references associate the company with software development, automation, data operation, and BPO services.. Highlights: Public directory and community listings indicate operations in Ho Chi Minh City, Vietnam.. Description: Sharework appears to be a Vietnam-based software development and business process outsourcing provider operating under upsharework.com, with public references describing services in IT development, automation, AI-OCR, data capture, call center, language support,. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-01-11)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 47

• egs: 39.2
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 42.6
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Sharework's structured service taxonomy includes Sales & Marketing. Competitive Landscape: Competitors: Name: Other Vietnam BPO providers. Competitors: Evidence: Public listings describe Sharework as a Vietnam BPO/software services company competing in automation, AI OCR, call center, and multilingual support.. Competitors: Relationship: direct. Competitors: Name: Software outsourcing firms in Vietnam. Competitors: Evidence: Public sources also frame Sharework as offering software development, testing, DevOps, and maintenance alongside BPO.. Competitors: Relationship: adjacent. Positioning: Vietnam-based BPO and software services provider with emphasis on automation, AI OCR, call center support, and multilingual delivery. Market Signals: Vietnam-based delivery. Market Signals: 2018 incorporation. Market Signals: Public references to over 200 successful projects in 15 countries. Differentiators: AI OCR and automation emphasis. Differentiators: Multilingual language support. Differentiators: Combination of BPO with software development services. Pricing & Engagement: Models: Name: Custom quote. Models: Best For: Engagements with tailored scope or variable volumes. Models: Description: Pricing is described as varying by client needs and requiring direct contact for an accurate quote.. Summary: Public sources indicate pricing is customized and quote-based; no public rate card was verified.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Software development. Categories: Services: Embedded system development. Categories: Services: Business application software development. Categories: Services: Custom software development. Categories: Name: Quality and operations. Categories: Services: Software testing. Categories: Services: Software maintenance. Categories: Services: DevOps. Categories: Services: Data operation. Categories: Name: BPO and process services. Categories: Services: Business process outsourcing. Categories: Services: Call-center support. Categories: Services: Customer service. Categories: Services: Digitization. Categories: Services: Research and analysis. Categories: Name: AI and automation. Categories: Services: AI / machine learning. Categories: Services: Automation. Categories: Services: AI-OCR data capture. Categories: Services: Voice-related services. Categories: Name: Language and content support. Categories: Services: Translation. Categories:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Ho Chi Minh City. Centers: Model: HQ. Centers: Country: Vietnam. Centers: Languages: Japanese-English-Vietnamese. Centers: Languages: Chinese-English-Vietnamese. Centers: Languages: Korean-English-Vietnamese. Centers: Languages: Thai-English-Vietnamese. Centers: Languages: German-English-Vietnamese. Centers: City: Tien Giang. Centers: Model: Branch. Centers: Country: Vietnam. Centers: City: Ho Chi Minh City. Centers: Model: Branch. Centers: Country: Vietnam. Tech Stack & Tools: Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: AI OCR. Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: Voicebot AI. Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: Chatbot AI. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Automation. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Digitization. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: RPA. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: CRM. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Call center support. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Customer service. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Data entry and analysis. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Process automation. Ai Capabilities: AI OCR. Ai Capabilities: Voicebot AI. Ai Capabilities: Chatbot AI. Ai Capabilities: automation. Ai Capabilities: digitization. Ai Capabilities: RPA. Language: Russian. Language: Japanese. Language: Portuguese. Language: Italian. Language: German. Language: French. Financial Health: Overall Health: unknown. Recent News: Articles: Date: 2026-06-25. Articles: Title: Sharework recruitment listing for 2026 roles. Articles: Source: Jobshay. Articles: Summary: A 2026 job listing references Sharework hiring for internships, voice recording collaborators, travel staff, IT specialists, and customs declaration roles.. Reputation & Reviews: Summary: Public review-style directories present

Methodology

Sharework's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 33 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing

Contact

Website: https://www.upsharework.com

Email: contact@upsharework.com

Phone: 84 28 3811 7742

LinkedIn: http://www.linkedin.com/company/upsharework

Frequently Asked Questions

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