Serenity Virtual Assistant Services scorecard

Company Overview

Serenity Virtual Assistant Services is a BPO company.

Executive summary

Brand Profile: Voice: professional. Voice: supportive. Voice: service-oriented. Imagery Style: service-oriented website branding; visual specifics not publicly verifiable from available sources. Client Value Proposition: Summary: The company positions its services around saving clients time, reducing routine work, and helping them focus on higher-value business activities.. Value Points: Title: Time savings. Value Points: Description: The home page says clients can reclaim valuable time by letting Serenity VA handle routine tasks.. Value Points: Title: Focus on core work. Value Points: Description: Public messaging emphasizes helping business owners, coaches, and entrepreneurs concentrate on what they do best.. Value Points: Title: Support for online visibility. Value Points: Description: Service descriptions emphasize social media management, blogging support, and internet marketing tasks intended to improve online presence.. Company Overview: Tagline: Virtual assistant services provider offering traditional and creative support.. Highlights: Founded in 2005 per public directory listing and company About page.. Highlights: Founder identified publicly as Christine Buffaloe.. Highlights: Services emphasized include social media, WordPress/Kajabi, and internet marketing consulting.. Highlights: Company materials describe a free 15-minute consultation.. Highlights: Public profile pages indicate a small firm with 2-9 employees.. Description: Serenity Virtual Assistant Services presents itself as a virtual assistant company founded by Christine Buffaloe, offering administrative support plus social media strategy, website design and maintenance, and internet marketing consulting. The company site also states executive virtual assistant services are provided worldwide.. Competitive Differentiators: Differentiators: Title: Broad digital support mix. Differentiators: Description: Public materials combine administrative assistance with social media, website, and marketing consulting rather than limiting the offering to generic VA tasks.. Differentiators: Title: Founder-led specialist

Strengths

• Brand Profile: Voice: professional. Voice: supportive. Voice: service-oriented. Imagery Style: service-oriented website branding; visual specifics not publicly verifiable from available sources. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: The company positions its services around saving clients time, reducing routine work, and helping them focus on higher-value business activities.. Value Points: Title: Time savings. Value Points: Description: The home page says clients can reclaim valuable time by letting Serenity VA handle routine tasks.. Value Points: Title: Focus on core work. Value Points: Description: Public messaging emphasizes helping business owners, coaches, and entrepreneurs concentrate on what they do best.. Value Points: Title: Support for. (public_web; observed 2026-05-31)
• Company Overview: Tagline: Virtual assistant services provider offering traditional and creative support.. Highlights: Founded in 2005 per public directory listing and company About page.. Highlights: Founder identified publicly as Christine Buffaloe.. Highlights: Services emphasized include social media, WordPress/Kajabi, and internet marketing consulting.. Highlights: Company materials describe a free 15-minute consultation.. Highlights: Public profile pages indicate a small firm with 2-9 employees.. Description: Serenity Virtual Assistant Services presents itself as a virtual assistant company founded by Christine Buffaloe,. (public_web; observed 2026-05-31)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-05-31)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Outsource Accelerator listed VA providers. Competitors: Evidence: Directory listing indicates Serenity Virtual Assistant Services is categorized among outsourcing/virtual assistant providers.. Competitors: Relationship: adjacent. Competitors: Name: Clutch-listed virtual assistant agencies. Competitors: Evidence: Public profile places Serenity VA in the broader virtual assistant and consulting category.. Competitors: Relationship: adjacent. Positioning: Virtual assistant and integrated marketing/development support provider for small and micro-businesses, with services spanning administrative support, online business management, website development, SEO, and social media consulting.. Market Signals: Small-business and micro-business focus. Market Signals: Remote delivery model. Market Signals: Worldwide executive virtual assistant services stated on site. Differentiators: Long-running public claim of service since 2005. Differentiators: Combination of administrative support with website and marketing services. Differentiators: Offers a free 15-minute consultation. Leadership & Executives: Executives: Bio: Publicly identified as the founder of Serenity VA and the primary contact for the business. Company materials associate her with social media marketing, WordPress, Kajabi, and internet marketing consulting.. Executives: Name: Christine Buffaloe. Executives: Title: Founder / Executive Virtual Assistant. Executives: Bio: Listed on the company contact page as Director of Support Services.. Executives: Name: Scott Buffaloe. Executives: Title: Director of Support Services. Pricing & Engagement: Models: Name: Free consultation. Models: Best For: Prospective clients evaluating fit before engagement. Models: Description: A free 15-minute consultation is offered on the company site.. Models: Name: Hourly/project directory estimate. Models: Best For: Directory-level budgeting reference only. Models: Description: A third-party directory lists a minimum project size of $1,000+ and an hourly rate of $25-$49 per hour.. Summary: Publicly available pricing details are limited. A directory listing shows a minimum project size and hourly rate range, while the company site publicly offers a free 15-minute consultation..

Geography

Delivery Center Details: Centers: City: Calexico. Centers: Model: remote. Centers: Country: United States. Key Firmographics: Founded Year: 2005. Sectors Display: Virtual assistance. Sectors Display: Administrative support. Sectors Display: Social media marketing. Sectors Display: Internet marketing consulting. Sectors Display: Website design and maintenance. Headquarters Display: San Felipe, Baja California; directory listing also shows Calexico, CA. Employee Count Display: 2-9. Ownership Type Display: Sole proprietorship. Executive Summary: Summary: Serenity Virtual Assistant Services is a small virtual assistance and internet marketing support provider centered on administrative help, social media management, and website-related consulting. Public sources identify it as a sole proprietorship based in San Felipe, Baja California, with broader directory coverage placing it in Calexico, California.. Financial Health: Overall Health: unknown. Recent News: Articles: Date: 2026-08-26. Articles: Title: Serenity Virtual Assistant news, podcast & articles. Articles: Source: Outsource Accelerator. Articles: Summary: A company profile page is available, but no specific recent news item or event was verified from the gathered source.. Reputation & Reviews: Summary: No authoritative public review platform ratings or verified testimonial aggregates were found in the gathered sources. Directory listings and partner pages exist, but they do not provide a usable overall rating for this company in the available sources.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Administrative support. Categories: Services: Traditional virtual assistant services. Categories: Services: Executive virtual assistant services. Categories: Services: Online business manager support. Categories: Name: Social media and content support. Categories: Services: Manage social media accounts. Categories: Services: Blog proofreading and content updates. Categories: Services: Cross-promotion across networking

Methodology

Serenity Virtual Assistant Services's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 12 distinct source URLs and retained 19 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.serenityva.com

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