Skymax Contact Center Inc scorecard

Company Overview

Skymax Contact Center Inc is a BPO company, founded in 2005, with approximately 11-50 employees. They specialize in Sales & Marketing, Finance & Accounting, Outbound Sales, Customer Support.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

Executive summary

Client Value Proposition: Summary: Skymax presents itself as an outsourcing partner for customer-facing and support operations, with a public emphasis on telemarketing, customer service, and specialized back-office support.. Value Points: Title: Customer interaction coverage. Value Points: Description: Services include inbound and outbound customer communication, sales, and appointment setting.. Value Points: Title: Operational support. Value Points: Description: Back-office functions such as data entry, bookkeeping, and technical support are publicly referenced.. Value Points: Title: Expanded service portfolio. Value Points: Description: Public listings mention additional offerings such as medical billing outsourcing and marketplace seller support.. Company Overview: Highlights: Listed in an outsourcing supplier directory. Highlights: Publicly referenced as a telemarketing and customer service outsourcing provider. Highlights: Public contact details and social profiles are available through directory listings. Description: Skymax Contact Center Inc. is a contact center and outsourcing provider listed by Outsource Accelerator, with public directory references describing telemarketing and customer service outsourcing services for clients around the world.. Competitive Differentiators: Differentiators: Title: Broad service mix. Differentiators: Description: Public descriptions indicate coverage across telemarketing, customer service, sales support, data entry, technical support, and other back-office functions.. Differentiators: Title: International client orientation. Differentiators: Description: Directory and profile listings state that the company serves clients around the world and operates with cross-border outsourcing positioning.. Differentiators: Title: Multi-industry support. Differentiators: Description: Public executive profile references industries including telecom, travel, healthcare, shipping, e-commerce, and telemarketing, indicating a broad sector focus.. Key Firmographics: Founded Year: 2002. Sectors Display: telemarketing. Sectors Display: customer service outsourcing. Sectors Display: call center services. Headquarters Display: Santiago, Dominican Republic; additional office references in

Strengths

• Client Value Proposition: Summary: Skymax presents itself as an outsourcing partner for customer-facing and support operations, with a public emphasis on telemarketing, customer service, and specialized back-office support.. Value Points: Title: Customer interaction coverage. Value Points: Description: Services include inbound and outbound customer communication, sales, and appointment setting.. Value Points: Title: Operational support. Value Points: Description: Back-office functions such as data entry, bookkeeping, and technical support are publicly referenced.. Value Points: Title: Expanded service portfolio. Value Points: Description:. (public_web; observed 2025-05-23)
• Company Overview: Highlights: Listed in an outsourcing supplier directory. Highlights: Publicly referenced as a telemarketing and customer service outsourcing provider. Highlights: Public contact details and social profiles are available through directory listings. Description: Skymax Contact Center Inc. is a contact center and outsourcing provider listed by Outsource Accelerator, with public directory references describing telemarketing and customer service outsourcing services for clients around the world.. (public_web; observed 2026-08-25)
• Competitive Differentiators: Differentiators: Title: Broad service mix. Differentiators: Description: Public descriptions indicate coverage across telemarketing, customer service, sales support, data entry, technical support, and other back-office functions.. Differentiators: Title: International client orientation. Differentiators: Description: Directory and profile listings state that the company serves clients around the world and operates with cross-border outsourcing positioning.. Differentiators: Title: Multi-industry support. Differentiators: Description: Public executive profile references industries including telecom, travel, healthcare, shipping, e-commerce, and telemarketing, indicating a broad sector focus.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-05-23)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-14)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-05-06)

Firmographics

GB100 score

Overall score: 47

• egs: 44.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Skymax Contact Center Inc's structured service taxonomy includes Sales & Marketing, Finance & Accounting, Outbound Sales, Customer Support. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer support. Categories: Services: inbound customer service. Categories: Services: customer care. Categories: Name: Sales and outbound. Categories: Services: telemarketing. Categories: Services: outbound telesales. Categories: Services: inbound sales. Categories: Services: lead generation. Categories: Name: Back office. Categories: Services: data entry. Categories: Services: back-office support. Categories: Name: Technical and specialized support. Categories: Services: technical support. Categories: Services: appointment setting. Categories: Services: bookkeeping. Categories: Services: medical billing outsourcing. Categories: Services: marketplace seller support. Executive Summary: Summary: Public sources describe Skymax Contact Center Inc. as a Dominican Republic-based contact center outsourcing company focused on telemarketing, customer service, and related support functions.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Publicly accessible review and directory pages exist, but no reliable aggregated rating or consistent review score could be verified from the available sources.. Contact Phone: 888 689-1728. Contact Email: webform@skymaxdominicana.com. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Geography

Countries listed in the structured record include -.

Methodology

Skymax Contact Center Inc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 46 distinct source URLs and retained 52 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Finance & Accounting
• Outbound Sales
• Customer Support

Contact

Website: https://www.skymaxsport.com/

Email: webform@skymaxdominicana.com

Phone: 1-888 689-1728

LinkedIn: https://www.linkedin.com/company/skymax-contact-center/

Frequently Asked Questions

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