Sundogit Inc scorecard

Company Overview

Sundogit Inc is a BPO company, founded in 1989, with approximately 11-50 employees. They specialize in Technical Support, Customer Support.

This company’s primary goal is to provide its clients with state-of-the-art IT support and management services. With its high-quality, in-house infrastructure, the company provides support more efficiently than many other US-based companies. The company focuses mostly on providing its clients with IT solutions, but it doesn’t sacrifice customer satisfaction to do so. Sun Dog’s employees are highly skilled in customer support to help provide clients with an excellent customer service experience. The company is fairly small with an estimated 11-50 current employees, but don’t let its size fool you. The employees are certified experts in the IT and customer service departments.

Executive summary

Brand Profile: Voice: professional. Voice: security-focused. Voice: service-oriented. Tagline: IT Services Illinois | Managed Service Provider (MSP). Imagery Style: technology and support-oriented branding. Client Value Proposition: Summary: Public materials position SundogIT as a provider that helps organizations improve reliability, response time, backup/security confidence, and technology’s contribution to productivity.. Value Points: Title: Reliability and responsiveness. Value Points: Description: Messaging emphasizes reducing recurring technology failures and improving issue resolution speed.. Value Points: Title: Security and backup confidence. Value Points: Description: Public copy highlights data backup, security, and disaster recovery support.. Value Points: Title: Operational productivity. Value Points: Description: The company frames its services as helping staff work better and helping organizations perform more effectively.. Company Overview: Tagline: IT services and IT consulting. Highlights: Founded in 1989. Highlights: Privately held. Highlights: Illinois-based with DeKalb HQ and offices in Rockford and Naperville. Highlights: Focuses on Microsoft and cloud technologies. Highlights: Serves organizations seeking managed IT and outsourced support. Description: SundogIT, Inc. is a privately held IT services provider based in DeKalb, Illinois, with additional offices in Rockford and Naperville. Public profiles describe it as delivering managed IT, cloud, cybersecurity, backup/disaster recovery, and related infrastructure support.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public sources consistently place the company’s founding in 1989, indicating more than three decades in operation.. Differentiators: Title: Broad managed services stack. Differentiators: Description: The company advertises a wide mix of support, security, backup, cloud, and communications services rather than a narrow single-service offer.. Differentiators: Title: Illinois regional footprint. Differentiators: Description: Public listings show offices in DeKalb, Rockford, and Naperville,

Strengths

• Brand Profile: Voice: professional. Voice: security-focused. Voice: service-oriented. Tagline: IT Services Illinois | Managed Service Provider (MSP). Imagery Style: technology and support-oriented branding. (public_web; observed 2026-08-01)
• Client Value Proposition: Summary: Public materials position SundogIT as a provider that helps organizations improve reliability, response time, backup/security confidence, and technology’s contribution to productivity.. Value Points: Title: Reliability and responsiveness. Value Points: Description: Messaging emphasizes reducing recurring technology failures and improving issue resolution speed.. Value Points: Title: Security and backup confidence. Value Points: Description: Public copy highlights data backup, security, and disaster recovery support.. Value Points: Title: Operational productivity. Value Points: Description: The company frames its services. (public_web; observed 2026-08-20)
• Company Overview: Tagline: IT services and IT consulting. Highlights: Founded in 1989. Highlights: Privately held. Highlights: Illinois-based with DeKalb HQ and offices in Rockford and Naperville. Highlights: Focuses on Microsoft and cloud technologies. Highlights: Serves organizations seeking managed IT and outsourced support. Description: SundogIT, Inc. is a privately held IT services provider based in DeKalb, Illinois, with additional offices in Rockford and Naperville. Public profiles describe it as delivering managed IT, cloud, cybersecurity, backup/disaster recovery, and related. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-01)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-10)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 47

• egs: 47.8
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Sundogit Inc's structured service taxonomy includes Technical Support, Customer Support. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: Managed service provider and IT services firm serving Northern Illinois and nearby areas.. Market Signals: Website positioning indicates MSP services rather than a pure BPO/contact-center model.. Market Signals: Public profiles suggest a small-to-mid-size regional provider with local office presence in Illinois.. Differentiators: Public messaging emphasizes professional IT service and support for local Illinois markets.. Differentiators: Public social copy highlights Microsoft technologies, hosted phone systems, and data backup solutions.. Key Firmographics: Founded Year: 1989. Revenue Display: Estimated annual revenue $100K-$5.0M (SignalHire). Sectors Display: IT services and IT consulting. Sectors Display: Information technology and services. Sectors Display: IT consulting and outsourcing. Headquarters Display: 230 East Lincoln Hwy, Suite 200, DeKalb, IL 60115, United States. Employee Count Display: 11-50 employees (LinkedIn); 40 employees (PitchBook estimate). Ownership Type Display: Privately held; independent company. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Managed IT and support. Categories: Services: Managed IT services. Categories: Services: IT support. Categories: Services: IT co-sourcing. Categories: Services: Complete IT outsourcing. Categories: Services: Desktop support. Categories: Services: Remote access. Categories: Name: Cloud and Microsoft services. Categories: Services: Cloud services. Categories: Services: Microsoft 365. Categories: Services: Cloud consulting. Categories: Services: Hosted phone systems / VoIP. Categories: Name: Security and resilience. Categories: Services: Cybersecurity. Categories: Services: Backup and disaster recovery. Categories: Services: Data recovery. Categories: Services: Anti-virus. Categories: Services: Spam protection. Categories: Services: Firewalls. Categories: Services: Patching. Categories: Name: Infrastructure and network services. Categories: Services: Computer networking. Categories: Services: Virtualization. Categories: Services: Wireless access points. Categories: Services: Servers. Categories: Services: Backup solutions. Categories: Name: Business communications and physical security. Categories: Services: Business phone systems. Categories: Services: Video surveillance.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: DeKalb. Centers: Country: United States. Centers: City: Rockford. Centers: Country: United States. Centers: City: Naperville. Centers: Country: United States. Leadership & Executives: Executives: Bio: Public profile identifies him as Regional President at SundogIT, Inc. and references cybersecurity and IT expertise for businesses in Northern Illinois.. Executives: Name: Cohen Barnes. Executives: Title: Regional President. Executives: Bio: Public profile identifies him as President at SundogIT, Inc. from February 2026 onward.. Executives: Name: Dale Boughton. Executives: Title: President. Recent News: Articles: Date: 2026-06-08. Articles: Title: SundogIT LinkedIn post referencing a June event. Articles: Source: LinkedIn. Articles: Summary: Public post references an event at the DeKalb office location on June 25, 2026.. Articles: Date: 2026-08-25. Articles: Title: SundogIT blog updates. Articles: Source: Sundog blog. Articles: Summary: The company blog shows recent entries, but the accessible snippet does not provide a clearly verifiable news item for business development or corporate events.. Financial Health: Overall Health: unknown. Pricing & Engagement: Summary: No verified public pricing, rate card, contract terms, or engagement model details were found in the accessible public sources.. Reputation & Reviews: Summary: Public review and accreditation detail is limited in the accessible sources. BBB has a business profile, but no verified rating details were captured from the available snippet.. Credentials: Detail: Business profile exists for SundogIT, Inc., but no verified rating or complaint summary was available in the accessible source snippet.. Credentials: Platform: BBB. Executive Summary: Summary: SundogIT, Inc. appears to be a small-to-mid-sized, privately held Illinois MSP and IT consulting firm founded in 1989, with public descriptions emphasizing

Methodology

Sundogit Inc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 16 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Technical Support
• Customer Support

Contact

Website: https://www.sundogit.com/

Email: info@sundoginteractive.com

Phone: (612) 642-4532

LinkedIn: https://www.linkedin.com/company/sundogitinc

Frequently Asked Questions

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