Sysprobpo scorecard

Company Overview

Sysprobpo is a BPO company headquartered in 2 Sta. Agueda Avenue, Pascor Drive,, 1704, Manila, Philippines, MANILA, Philippines, founded in 2010, with approximately 100-249 employees. They specialize in Accounts Receivable, Recruitment, Accounts Payable, Back Office.

Syspro BPO, Inc. offers high quality and cost-efficient process solutions to clients in different industries. Formerly known as Royal Global Services, Inc., SYSPRO BPO is managed by a team of BPO experts with over 20 years of experience in the industry bringing integrated business process outsource services. Operating since 2010, we allow you to focus on your core business while we take care of your logistic and back-office requirements, whether these are voice or non-voice activities. We pride ourselves on being an efficient and effective partner for clients who aim to improve their processes, overcome challenges and meet expected target end results anywhere in the world. We are a one-stop shop for all your back-office logistics (including supply chain services), non-logistic and call centre requirements offering 24/7 services using the most efficient and effective means of communication such as the phone, email, chat, web and other digital means. Syspro also offers highly specialized corporate and general accounting services including accounts payable, accounts receivable, inventory, AP reconciliation and report preparation. Enjoy the advantages of outsourcing and save up to 85% on salaries, up to 70% on monthly office rentals and experience more efficient labour management.

Executive summary

Brand Profile: Voice: service-oriented. Voice: operational. Voice: outsourcing-focused. Client Value Proposition: Summary: Syspro BPO positions itself as a cost-efficient outsourcing partner that helps clients focus on core business while it handles logistics, back-office, call center, and accounting work.. Value Points: Title: Cost efficiency. Value Points: Description: The company explicitly describes its process solutions as high quality and cost-efficient.. Value Points: Title: Core-business focus. Value Points: Description: It states that clients can focus on their core business while Syspro handles operational requirements.. Value Points: Title: Integrated support model. Value Points: Description: It offers a mix of voice and non-voice support along with back-office and accounting functions.. Company Overview: Tagline: Operating since 2010, Syspro BPO presents itself as a Philippine-based outsourcing provider focused on logistic, back-office, voice, and non-voice support.. Highlights: Operating since 2010. Highlights: Formerly known as Royal Global Services, Inc.. Highlights: Offers 24/7 services. Highlights: Describes itself as a one-stop shop for back-office logistics, non-logistic, and call center requirements. Highlights: Part of the Royal Cargo group per its public LinkedIn profile. Description: Syspro BPO, Inc. is a Philippine outsourcing company offering process solutions, back-office logistics, call center services, and specialized accounting support. The company says it was formerly known as Royal Global Services, Inc. and operates from Parañaque, Philippines.. Competitive Differentiators: Differentiators: Title: Integrated service scope. Differentiators: Description: Public materials describe a one-stop shop covering back-office logistics, call center requirements, and specialized accounting services.. Differentiators: Title: 24/7 operations. Differentiators: Description: The company states that it provides services around the clock using phone, email, chat, web, and other digital means.. Differentiators:

Strengths

• Brand Profile: Voice: service-oriented. Voice: operational. Voice: outsourcing-focused. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Syspro BPO positions itself as a cost-efficient outsourcing partner that helps clients focus on core business while it handles logistics, back-office, call center, and accounting work.. Value Points: Title: Cost efficiency. Value Points: Description: The company explicitly describes its process solutions as high quality and cost-efficient.. Value Points: Title: Core-business focus. Value Points: Description: It states that clients can focus on their core business while Syspro handles operational requirements.. Value Points: Title: Integrated support. (public_web; observed 2025-05-21)
• Company Overview: Tagline: Operating since 2010, Syspro BPO presents itself as a Philippine-based outsourcing provider focused on logistic, back-office, voice, and non-voice support.. Highlights: Operating since 2010. Highlights: Formerly known as Royal Global Services, Inc.. Highlights: Offers 24/7 services. Highlights: Describes itself as a one-stop shop for back-office logistics, non-logistic, and call center requirements. Highlights: Part of the Royal Cargo group per its public LinkedIn profile. Description: Syspro BPO, Inc. is a Philippine outsourcing company offering process. (public_web; observed 2026-03-08)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-03-08)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-05-21)

Firmographics

GB100 score

Overall score: 46

• egs: 42.6
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 34.6
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Sysprobpo's structured service taxonomy includes Accounts Receivable, Recruitment, Accounts Payable, Back Office. Competitive Landscape: Competitors: Name: Other Philippines-based BPO providers. Competitors: Evidence: Syspro BPO describes itself as a Philippines-based outsourcing company offering logistics, back-office, and call centre services.. Competitors: Relationship: direct. Positioning: Philippines-based outsourcing provider focused on logistics, back-office, and call center services.. Market Signals: Emphasis on supply chain and logistics outsourcing.. Market Signals: Public content targets voice and non-voice process support.. Market Signals: Company content frames the Philippines as a major BPO hub.. Differentiators: Breadth across logistics back-office and call centre functions.. Differentiators: 24/7 service availability.. Differentiators: Positioning as a one-stop shop for logistics and non-logistic outsourcing.. Key Firmographics: Founded Year: 2010. Sectors Display: Back-office outsourcing. Sectors Display: Call center services. Sectors Display: Accounting services. Sectors Display: Supply chain/logistics support. Headquarters Display: Royal Cargo Building, Sta. Agueda Avenue, Pascor Drive, Paranaque City, Philippines 1704. Ownership Type Display: Private company; public materials indicate affiliation with Royal Cargo group. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer support. Categories: Services: Voice support. Categories: Services: Non-voice support. Categories: Services: Phone support. Categories: Services: Email support. Categories: Services: Chat support. Categories: Services: Web support. Categories: Services: Other digital communication support. Categories: Name: Back-office and logistics. Categories: Services: Back-office logistics. Categories: Services: Supply chain services. Categories: Services: Non-logistic requirements. Categories: Name: Accounting. Categories: Services: Accounts payable. Categories: Services: Accounts receivable. Categories: Services: Inventory support. Categories: Services: AP reconciliation. Categories: Services: Report preparation. Categories: Services: General and corporate accounting. Executive Summary: Summary: Syspro BPO is a Philippines-based BPO provider focused on back-office logistics, customer service, and accounting-related outsourcing, with an emphasis on 24/7 support and integrated process solutions.. Service: Recruitment. Service: Accounts Receivable. Service: Accounts Payable. Service: Back Office.

Geography

The public profile records headquarters as 2 Sta. Agueda Avenue, Pascor Drive,, 1704, Manila, Philippines, MANILA, Philippines. Delivery Center Details: Centers: City: Parañaque. Centers: Country: Philippines. Hiring & Workforce Signals: Open Positions: Title: Account Development Engineer. Open Positions: Location: Pasig, National Capital Region, Philippines. Open Positions: Seniority: Mid-Senior level. Open Positions: Department: Sales. Financial Health: Risk Factors: No public revenue, funding, or audited financial disclosures were found in the accessible sources.. Overall Health: unknown. Pricing & Engagement: Summary: No public pricing, rate card, contract structure, or engagement model was verified from the available sources.. Reputation & Reviews: Summary: No verified third-party review ratings or public credentials specific to Syspro BPO were found in the available sources.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Phone, email, chat, web, and other digital communication channels. Coverage Hours: 24/7. Description Long: Syspro BPO, Inc. offers high quality and cost-efficient process solutions to clients in different industries. Formerly known as Royal Global Services, Inc., SYSPRO BPO is managed by a team of BPO experts with over 20 years of experience in the industry bringing integrated business process outsource services. Operating since 2010, we allow you to focus on your core business while we take care of your logistic and back-office requirements, whether these are voice or non-voice activities. We pride ourselves on being an efficient and effective partner for clients who aim to improve their processes, overcome challenges and meet expected target end results anywhere in the world. We are a one-stop shop for all your back-office logistics (including supply chain services), non-logistic and call centre requirements offering 24/7 services using the most efficient and effective

Methodology

Sysprobpo's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 23 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for industry taxonomy coverage.

Services

• Accounts Receivable
• Recruitment
• Accounts Payable
• Back Office

Contact

Website: https://www.syspro-bpo.com

Email: infosyspro@syspro-bpo.com

Phone: 63 2 8852 2360

LinkedIn: https://www.linkedin.com/company/syspro-bpo-inc

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes