Virtual Assist Usa scorecard

Company Overview

Virtual Assist Usa is a BPO company headquartered in United States, founded in 2008, with approximately 1-49 employees.

Today, businesses of all sizes and in all industries need flexible, versatile, and agile solutions, along with innovative and relevant technology, to ensure productivity and efficiency. The Virtual Assist USA team has astaff of under 100; however, it is a powerful provider of modern companies and industries.

Executive summary

Brand Profile: Voice: Professional. Voice: Service-oriented. Voice: Responsive. Client Value Proposition: Summary: Virtual Assist USA’s public positioning emphasizes a complete operational support partner for growing businesses, combining administrative, technical, creative, and strategic services with quick response expectations and packaged pricing.. Value Points: Title: Operational breadth. Value Points: Description: The company says it can serve as a complete operational partner through integrated support services.. Value Points: Title: Fast contact response. Value Points: Description: The website states that inquiries receive a response within 2 business hours during weekday business hours.. Value Points: Title: Transparent starter packages. Value Points: Description: Public pricing pages show package-based pricing, which can simplify initial purchasing decisions.. Company Overview: Tagline: U.S.-based managed support. Highlights: U.S.-based team. Highlights: Integrated virtual assistant, technical support, and consulting services. Highlights: Pittsburgh headquarters listed on public profiles. Description: Virtual Assist USA presents itself as a U.S.-based virtual assistant and managed support provider offering integrated back-office, technical, creative/marketing, and strategic support services for growing businesses.. Competitive Differentiators: Differentiators: Title: Multi-function support model. Differentiators: Description: Public materials describe the company as combining virtual assistant services, technical support, and strategic consulting in one operating model.. Differentiators: Title: U.S.-based responsiveness. Differentiators: Description: The website states the team is U.S.-based and offers responses within 2 business hours on weekdays.. Differentiators: Title: Published package pricing. Differentiators: Description: The company publicly lists package pricing rather than requiring only custom quotes.. Competitive Landscape: Competitors: Name: Virtual Assist. Competitors: Evidence: A different company with similar services appears in search results, but no direct relationship is verified.. Competitors: Relationship: adjacent. Positioning: U.S.-based managed

Strengths

• Brand Profile: Voice: Professional. Voice: Service-oriented. Voice: Responsive. (public_web; observed 2026-08-26)
• Client Portfolio: Clients: Segment: Unknown. Clients: Industry: Education. Clients: Client Name: Tutoring services company. (public_web; observed 2026-08-12)
• Client Value Proposition: Summary: Virtual Assist USA’s public positioning emphasizes a complete operational support partner for growing businesses, combining administrative, technical, creative, and strategic services with quick response expectations and packaged pricing.. Value Points: Title: Operational breadth. Value Points: Description: The company says it can serve as a complete operational partner through integrated support services.. Value Points: Title: Fast contact response. Value Points: Description: The website states that inquiries receive a response within 2 business hours during weekday. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-12)

Firmographics

GB100 score

Overall score: 46

• egs: 43.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.1
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Clients: Segment: Unknown. Clients: Industry: Education. Clients: Client Name: Tutoring services company. Delivery Center Details: Centers: City: Pittsburgh. Centers: Model: U.S.-based support / managed virtual assistant services. Centers: Country: United States. Key Firmographics: Revenue Display: Less than $5M (third-party estimate). Sectors Display: Virtual assistant services. Sectors Display: Back office outsourcing. Sectors Display: Administrative support. Sectors Display: Technical support. Sectors Display: Creative/marketing support. Sectors Display: Strategic consulting. Headquarters Display: Pittsburgh, Pennsylvania, United States. Reputation & Reviews: Summary: Public review signals are mixed and limited. Indeed shows a small set of employee reviews with an overall rating of 4.0, while Clutch and other third-party pages indicate client review activity, but full verification details are limited from public snippets.. Credentials: Detail: Displayed on Indeed with a small review base and employee feedback emphasizing flexibility and management support.. Credentials: Rating: 4.0/5. Credentials: Platform: Indeed. Credentials: Detail: Clutch lists the company profile and review activity, but the public snippet does not provide a verified aggregate rating.. Credentials: Platform: Clutch. Credentials: Detail: A public Yelp listing shows one review and a low visible rating on the snippet.. Credentials: Rating: 1.0/5. Credentials: Platform: Yelp. Employee & Client Sentiment: Green Flags: Public messaging emphasizes U.S.-based support and responses within 2 business hours.. Green Flags: Public profile states the company uses employees rather than freelancers.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Administrative support. Categories: Services: Virtual assistant services. Categories: Services: Email management. Categories: Services: Data entry and processing. Categories: Services: Back office support. Categories: Name: Technical support. Categories: Services: Technical support. Categories: Services: Web design. Categories: Name: Creative / marketing. Categories: Services: Branding. Categories: Services: Social media marketing. Categories: Services: SEO. Categories:

Geography

The public profile records headquarters as United States. Countries listed in the structured record include United States. Hiring & Workforce Signals: Open Positions: Title: Remote B2B Growth & Appointment Pro. Open Positions: Location: Peru. Open Positions: Seniority: Unknown. Open Positions: Department: Unknown. Open Positions: Title: Remote Bilingual Executive Assistant (Spanish-English). Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Unknown. Open Positions: Title: Real Estate Wholesale Setter/Closer (Acquisitions). Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Unknown. Open Positions: Title: Remote Recruiting VA for Hiring & Ops Support. Open Positions: Location: Remote. Open Positions: Seniority: Unknown. Open Positions: Department: Unknown. Workforce Signals: Remote Work: Yes. Workforce Signals: Headquarters: Pittsburgh, Pennsylvania, United States. Workforce Signals: Employee Model: employees, not freelancers. Workforce Signals: Hiring Activity: Active public job listings observed. Executive Summary: Summary: Virtual Assist USA appears to be a small U.S.-based BPO/virtual assistant provider focused on administrative, technical, creative/marketing, and strategic support for businesses, with visible package pricing and public references to Pittsburgh as its headquarters.. Financial Health: Risk Factors: No public financial statements or funding events verified from available sources.. Risk Factors: Revenue not publicly verifiable from primary sources.. Overall Health: unknown. Pricing & Engagement: Models: Name: Package-based hours. Models: Best For: Businesses wanting a defined starter engagement with set hours. Models: Description: A 20-hour package is publicly listed at $885 per package.. Summary: Public pricing is available on the company website, including a 20-hour package priced at $885 per package; additional package pricing is also listed, but the full pricing structure is not fully verifiable from the available snippet alone.. Tech Stack & Tools: Tools: Category: CRM. Tools: Confidence: inferred. Tools:

Methodology

Virtual Assist Usa's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.virtualassistusa.com

Email: djc@virtualassistusa.com

Phone: 1 412-437-8243

LinkedIn: https://www.linkedin.com/company/virtual-assist-usa/

Frequently Asked Questions

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