24 7 Virtual Assistant scorecard

Company Overview

24 7 Virtual Assistant is a BPO company, founded in 2006, with approximately 50-99 employees. They specialize in Chat Support, Technical Support, Email Support, Customer Support. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: helpful. Voice: direct. Tagline: Support for Growing Teams. Imagery Style: No public visual brand assets were verified from the available sources.. Client Value Proposition: Summary: The company positions itself as a time-saving outsourced support partner that helps clients delegate routine and operational work to dedicated virtual assistants, freeing internal time for higher-value priorities.. Value Points: Title: Time savings. Value Points: Description: Messaging repeatedly says clients can focus on direct goals while assistants handle delegated tasks.. Value Points: Title: Delegation of routine work. Value Points: Description: Public examples include paying bills, booking travel, shopping, admin support, and customer-facing tasks.. Value Points: Title: Dedicated support model. Value Points: Description: LinkedIn describes clients working with a smart, capable, college educated and dedicated virtual assistant.. Company Overview: Tagline: Pioneers in Virtual Assistance, providing businesses with professional online support services.. Highlights: 24/7 availability and round-the-clock support. Highlights: Public website and LinkedIn presence. Highlights: US headquarters listed on company contact page. Highlights: Remote support model spanning the US and offshore locations. Description: 24/7 Virtual Assistants is a virtual assistance provider with public-facing materials describing round-the-clock online support for businesses and individuals. The website states the company is headquartered in the US and operates globally, while its LinkedIn presence describes remote support delivered from offshore locations or the US.. Competitive Differentiators: Differentiators: Title: 24/7 availability. Differentiators: Description: Public messaging emphasizes around-the-clock assistance and global operations.. Differentiators: Title: Flexible remote delivery model. Differentiators: Description: LinkedIn materials describe support from offshore locations or the US, suggesting distributed service delivery.. Differentiators: Title: Broad

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: helpful. Voice: direct. Tagline: Support for Growing Teams. Imagery Style: No public visual brand assets were verified from the available sources.. (public_web; observed 2026-08-21)
• Client Value Proposition: Summary: The company positions itself as a time-saving outsourced support partner that helps clients delegate routine and operational work to dedicated virtual assistants, freeing internal time for higher-value priorities.. Value Points: Title: Time savings. Value Points: Description: Messaging repeatedly says clients can focus on direct goals while assistants handle delegated tasks.. Value Points: Title: Delegation of routine work. Value Points: Description: Public examples include paying bills, booking travel, shopping, admin support, and customer-facing tasks.. Value. (public_web; observed 2026-08-21)
• Company Overview: Tagline: Pioneers in Virtual Assistance, providing businesses with professional online support services.. Highlights: 24/7 availability and round-the-clock support. Highlights: Public website and LinkedIn presence. Highlights: US headquarters listed on company contact page. Highlights: Remote support model spanning the US and offshore locations. Description: 24/7 Virtual Assistants is a virtual assistance provider with public-facing materials describing round-the-clock online support for businesses and individuals. The website states the company is headquartered in the US and operates globally,. (public_web; observed 2026-08-21)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-21)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-22)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-21)

Firmographics

GB100 score

Overall score: 47

• egs: 40.5
• growth: 56.5
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.8
• digital_readiness: 55.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

24 7 Virtual Assistant's structured service taxonomy includes Chat Support, Technical Support, Email Support, Customer Support. Competitive Landscape: Competitors: Name: Belay. Competitors: Evidence: Listed as a comparable administrative jobs/virtual assistant brand in a public review page.. Competitors: Relationship: alternative. Competitors: Name: Fancy Hands. Competitors: Evidence: Listed as a comparable administrative jobs/virtual assistant brand in a public review page.. Competitors: Relationship: alternative. Competitors: Name: Clickworker. Competitors: Evidence: Listed as a comparable administrative jobs/virtual assistant brand in a public review page.. Competitors: Relationship: alternative. Positioning: A US-headquartered virtual assistant and outsourcing provider offering remote/offshore support for administrative and customer-service tasks.. Market Signals: Public pricing signal observed at $15 per hour on the services page.. Market Signals: Public review pages describe the firm as a smaller administrative job/virtual assistant brand.. Market Signals: Public-facing materials suggest a broad task-based support model rather than a niche vertical specialization.. Differentiators: 24/7 availability is emphasized in the brand name and site messaging.. Differentiators: Public pages indicate both US and offshore operating presence.. Differentiators: Service mix. Hiring & Workforce Signals: Open Positions: Title: Virtual Assistant. Open Positions: Location: Remote. Open Positions: Seniority: entry. Open Positions: Department: Operations. Open Positions: Title: Customer Support. Open Positions: Location: Remote. Open Positions: Seniority: entry. Open Positions: Department: Support. Workforce Signals: Remote Work: yes. Workforce Signals: Offshore Presence: yes. Workforce Signals: Services Hinting At Support Functions: administration support. Workforce Signals: Services Hinting At Support Functions: data entry. Workforce Signals: Services Hinting At Support Functions: web research. Workforce Signals: Services Hinting At Support Functions: customer support. Workforce Signals: Services Hinting At Support Functions: creating presentations. Workforce Signals: Services Hinting At Support Functions: book keeping. Workforce Signals: Services Hinting At Support Functions: email management. Workforce Signals: Services Hinting At Support Functions: scheduling. Workforce Signals: Services Hinting At Support Functions: calendar management.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Cinnaminson. Centers: Model: headquarters. Centers: Country: United States. Centers: City: Thiruvananthapuram. Centers: Model: offshore office. Centers: Country: India. Centers: City: Manila. Centers: Model: location listed on public profile. Centers: Country: Philippines. Key Firmographics: Founded Year: 2006. Sectors Display: Virtual assistance. Sectors Display: Information technology and services. Headquarters Display: Cinnaminson, New Jersey, United States (company contact page); LinkedIn also displays Philadelphia, Pennsylvania, United States. Employee Count Display: 51-200 employees (LinkedIn display). Executive Summary: Summary: 24/7 Virtual Assistants appears to be a US-headquartered virtual assistant/BPO-style support provider focused on administrative, customer support, and back-office assistance delivered remotely on a 24/7 basis. Public materials indicate a small-to-mid-sized organization with a global operating footprint and service delivery from the US and India.. Financial Health: Risk Factors: No public revenue, funding, debt, or earnings disclosures located from the provided sources.. Overall Health: unknown. Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies Sherilyn Servania as founder of 247va / 24/7 VA.. Executives: Name: Sherilyn Servania. Executives: Title: Founder. Pricing & Engagement: Models: Name: Hourly Membership. Models: Best For: Clients seeking flexible, usage-based virtual assistant support. Models: Description: Listed on the services page as a public engagement option.. Models: Name: Consultative onboarding. Models: Best For: Clients that want a structured setup process before delegation begins. Models: Description: The website outlines a sequence of contact, requirements discussion, training, and signup before service begins.. Summary: Public sources confirm an Hourly Membership offering and a staged onboarding process, but do not provide public rate cards or detailed contract terms.. Reputation & Reviews: Summary: No

Methodology

24 7 Virtual Assistant's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 26 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Chat Support
• Technical Support
• Email Support
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.247virtualassistants.com

Email: -

Phone: -

Frequently Asked Questions

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