3ace Smartsourcing PVT LTD scorecard

Last updated: 2026-08-25

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The organization delivers many different BPO solutions that aim to take care of the sales side of things, so clients can focus on other aspects of their business. 3ace creates contact centers that cater to the needs of its clients. The focus remains on delivering consistent service quality and dependable outcomes.

Company Overview

3ace Smartsourcing PVT LTD is a BPO company, founded in 2016, with approximately 11-50 employees. They specialize in Finance & Accounting, Customer Support. They serve the E-commerce & Retail industries.

The organization size is between 11 and 50 employees. While this organization is on the newer side, it is making a big splash in the BPO world as it grows bigger each year. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: trusted partner. Voice: full-stack sales and marketing. Voice: customer-focused. Client Value Proposition: Summary: 3Ace SmartSourcing Pvt Ltd publicly positions itself as a partner for businesses that want to offload sales and customer-engagement work so internal teams can focus on core operations.[1][2]. Value Points: Title: Focus on core business. Value Points: Description: Sales process outsourcing is presented as a way for clients to redirect time and resources toward product or service development.[1]. Value Points: Title: Multi-channel customer engagement. Value Points: Description: Public listings mention inbound sales, live chat, email support, and non-voice support, supporting clients that need coordinated customer-contact coverage.[1]. Value Points: Title: International support capability. Value Points: Description: The company indicates multilingual support across English, Spanish, French, and other languages, which may help clients serving diverse markets.[1]. Company Overview: Highlights: Privately held. Highlights: Founded in 2016. Highlights: Company size listed as 11–50 employees. Highlights: Profiled by Outsource Accelerator as a BPO supplier. Description: 3Ace SmartSourcing Pvt Ltd is a privately held BPO and sales-support provider listed by Outsource Accelerator, with a public profile indicating a company size of 11–50 employees and a founding year of 2016.[1]. Competitive Differentiators: Differentiators: Title: Sales-led outsourcing focus. Differentiators: Description: Public descriptions emphasize sales process outsourcing and full-stack sales and marketing support rather than generic back-office BPO only.[1][2]. Differentiators: Title: Multilingual coverage. Differentiators: Description: The company states it offers multilingual services in English, Spanish, French, and other languages.[1]. Differentiators: Title: Broad sales-support service mix. Differentiators: Description: Listed offerings include inbound sales, live chat, email support, and non-voice support, which indicates a multi-channel

Strengths

  • Brand Profile: Voice: trusted partner. Voice: full-stack sales and marketing. Voice: customer-focused. (public_web; observed 2026-08-18)
  • Client Value Proposition: Summary: 3Ace SmartSourcing Pvt Ltd publicly positions itself as a partner for businesses that want to offload sales and customer-engagement work so internal teams can focus on core operations.[1][2]. Value Points: Title: Focus on core business. Value Points: Description: Sales process outsourcing is presented as a way for clients to redirect time and resources toward product or service development.[1]. Value Points: Title: Multi-channel customer engagement. Value Points: Description: Public listings mention inbound sales, live chat,. (public_web; observed 2026-08-25)
  • Company Overview: Highlights: Privately held. Highlights: Founded in 2016. Highlights: Company size listed as 11–50 employees. Highlights: Profiled by Outsource Accelerator as a BPO supplier. Description: 3Ace SmartSourcing Pvt Ltd is a privately held BPO and sales-support provider listed by Outsource Accelerator, with a public profile indicating a company size of 11–50 employees and a founding year of 2016.[1]. (public_web; observed 2026-08-25)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-03-03)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (company_website; observed 2026-08-25)

Firmographics

Founded2016
Employees 11-50
Ownership Privately Held

GB100 score

Overall score: 45

  • egs: 36.5
  • growth: 50
  • reputation: 45.5
  • ai_readiness: 50
  • market_footprint: 34.9
  • digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

3ace Smartsourcing PVT LTD's structured service taxonomy includes Finance & Accounting, Customer Support. Competitive Landscape: Competitors: Name: Unverified direct competitors. Competitors: Relationship: alternative. Positioning: A sales and marketing outsourcing provider with contact center/BPO services, positioned around sales process outsourcing rather than broad back-office BPO.. Market Signals: Employee size is listed as 11-50 on the directory profile.. Market Signals: Public directory content notes no news, podcast, or articles available for the company.. Differentiators: Public profile emphasizes full-stack sales and marketing support.. Differentiators: Directory listing describes contact centers and sales process outsourcing services.. Key Firmographics: Founded Year: 2016. Sectors Display: IT services and IT consulting. Sectors Display: Outsourcing/offshoring. Headquarters Display: Bengaluru, Karnataka, India. Employee Count Display: 11-50 employees. Ownership Type Display: Privately held. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Sales process outsourcing. Categories: Services: Sales process outsourcing. Categories: Services: Outbound sales. Categories: Services: Cold calling. Categories: Services: Business development. Categories: Services: International sales. Categories: Name: Customer support. Categories: Services: Inbound sales. Categories: Services: Live chat support. Categories: Services: Email support. Categories: Services: Non-voice support. Categories: Services: Customer support. Categories: Name: Marketing support. Categories: Services: Digital marketing. Categories: Services: Sales and marketing support. Categories: Services: Email marketing. Categories: Name: Multilingual support. Categories: Services: English support. Categories: Services: Spanish support. Categories: Services: French support. Categories: Services: Other languages. Executive Summary: Summary: Public listings describe 3Ace SmartSourcing Pvt Ltd as a Bengaluru-based outsourcing company focused on full-stack sales and marketing solutions, with BPO services centered on sales process outsourcing, inbound sales, live chat support, email support, non-voice support, and multilingual support.[1][2]. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Bangalore. Centers: Country: India. Centers: City: Phoenix. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Ashok Kumar Sankaran. Executives: Title: Co-Founder. Executives: Name: Santhosh Kumar Sachidanandan. Executives: Title: Director Of Sales And Business Development. Executives: Name: Satish Chandershekar. Executives: Title: VP of Sales and Business Development. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe..

Methodology

3ace Smartsourcing PVT LTD's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 44 distinct source URLs and retained 73 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for headquarters coverage.

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Services

  • Finance & Accounting
  • Customer Support

Industries Served

  • E-commerce & Retail

Contact

Website: https://3acesmart.com/

Email: sales@the3ace.com

Phone: 9199729 87433

LinkedIn: https://www.linkedin.com/company/the3ace-services/

Frequently Asked Questions

What services does 3ace Smartsourcing PVT LTD offer?

3ace Smartsourcing PVT LTD provides Finance & Accounting, Customer Support.

How many employees does 3ace Smartsourcing PVT LTD have?

3ace Smartsourcing PVT LTD has approximately 11-50 employees.

What industries does 3ace Smartsourcing PVT LTD serve?

3ace Smartsourcing PVT LTD serves the E-commerce & Retail industries.

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