Altek Business Systems INC scorecard

Company Overview

Altek Business Systems INC is a BPO company, founded in 1991, with approximately 11-50 employees. They specialize in Sales & Marketing, Customer Support. They serve the E-commerce & Retail industries.

With a reputation for delivering state-of-the-art technologies alongside world-class customer service, this BPO can fit well into many high-profile and niche organization relationships. With three decades of experience, you can expect a quality host of managed IT solutions, document management solutions, and print solutions offerings. Ever since 1991, it has been the goal of Altek to offer various dedicated technology management and outsourcing solutions to businesses across different industry verticals. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-driven. Voice: consultative. Imagery Style: Business technology and office solutions focused; public-facing copy emphasizes secure, connected, productive operations and local service.. Client Value Proposition: Summary: Altek positions itself as a single local partner for secure, connected, and productive workplace technology, combining IT, print, document, and communication solutions.. Value Points: Title: Operational efficiency. Value Points: Description: Public statements say Altek helps improve workflow efficiency and align technology with business objectives.. Value Points: Title: Security and data protection. Value Points: Description: Messaging highlights cybersecurity, network security, and data protection capabilities.. Value Points: Title: Scalable solutions. Value Points: Description: The company emphasizes solutions that range from compact printers to enterprise production systems.. Value Points: Title: Local support. Value Points: Description: The company stresses regional, responsive support for customers in Pennsylvania and New Jersey.. Company Overview: Tagline: Keeping organizations across eastern Pennsylvania and New Jersey secure, connected, and productive through expert IT, print, and communication solutions.. Highlights: Serving eastern Pennsylvania and southern New Jersey. Highlights: Founded in 1991. Highlights: Offers managed IT and cybersecurity. Highlights: Offers print solutions and document management. Highlights: Offers VoIP phone systems and communication solutions. Description: Altek Business Systems, Inc. is a business technology solutions provider serving organizations in eastern Pennsylvania and southern New Jersey. Public materials describe the company as offering managed IT, cybersecurity, print solutions, document management, and VoIP/communication systems since 1991.. Competitive Differentiators: Differentiators: Title: Local regional coverage. Differentiators: Description: Public materials emphasize service to eastern Pennsylvania and southern New Jersey with local support.. Differentiators: Title: Broad business technology stack. Differentiators: Description:

Strengths

• Brand Profile: Voice: professional. Voice: service-driven. Voice: consultative. Imagery Style: Business technology and office solutions focused; public-facing copy emphasizes secure, connected, productive operations and local service.. (public_web; observed 2026-08-25)
• Client Portfolio: Industry Concentration: Banking. Industry Concentration: Engineering (AEC). Industry Concentration: Manufacturing. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Altek positions itself as a single local partner for secure, connected, and productive workplace technology, combining IT, print, document, and communication solutions.. Value Points: Title: Operational efficiency. Value Points: Description: Public statements say Altek helps improve workflow efficiency and align technology with business objectives.. Value Points: Title: Security and data protection. Value Points: Description: Messaging highlights cybersecurity, network security, and data protection capabilities.. Value Points: Title: Scalable solutions. Value Points: Description: The company emphasizes. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-07-02)

Firmographics

GB100 score

Overall score: 47

• egs: 43.2
• growth: 54.6
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 29.3
• digital_readiness: 50.8

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Altek Business Systems INC's structured service taxonomy includes Sales & Marketing, Customer Support. Client Portfolio: Industry Concentration: Banking. Industry Concentration: Engineering (AEC). Industry Concentration: Manufacturing. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: direct. Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: Local business technology provider focused on print, IT, document management, and communications for mid-market organizations in eastern Pennsylvania and southern New Jersey.. Market Signals: Public materials emphasize secure, connected, productive operations and compliance-oriented technology support.. Market Signals: Public footprint indicates a local, services-led provider rather than a national BPO platform.. Differentiators: Regional coverage in eastern Pennsylvania and southern New Jersey. Differentiators: Combined print, managed IT, cybersecurity, document management, and VoIP offerings. Differentiators: Industry-specific solutions for banking, manufacturing, and engineering. Key Firmographics: Founded Year: 1991. Sectors Display: Business technology. Sectors Display: Managed IT services. Sectors Display: Print and document solutions. Sectors Display: Communications / VoIP. Headquarters Display: Telford, Pennsylvania, United States. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Managed IT and cybersecurity. Categories: Services: Managed IT services. Categories: Services: Managed network services. Categories: Services: Network security solutions. Categories: Services: Data protection. Categories: Services: Business continuity. Categories: Services: Cloud-based security. Categories: Name: Print and office equipment. Categories: Services: Managed print services. Categories: Services: Copiers. Categories: Services: Printers. Categories: Services: MFP / multifunction systems. Categories: Services: Wide-format printers. Categories: Services: Production print technology. Categories: Name: Document management and workflow. Categories: Services: Document management. Categories: Services: Electronic document solutions. Categories: Services: Automated workflow. Categories: Services: Business process automation. Categories: Name: Communications. Categories: Services: VoIP phone systems. Categories: Services: Communication solutions. Executive Summary: Summary: Altek Business Systems is a Pennsylvania-based business technology provider focused on managed IT, cybersecurity, print, document management, and communications solutions for organizations in eastern Pennsylvania and

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Telford. Centers: Country: United States. Centers: City: Allentown. Centers: Country: United States. Centers: City: Cherry Hill. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public professional profile identifies him as President and Founder of Altek Business Systems, Inc.. Executives: Name: Ray Derstine. Executives: Title: Founder and President. Executives: Bio: Public press materials list Scott Flaherty as the company contact for media inquiries.. Executives: Name: Scott Flaherty. Executives: Title: Public company contact / representative. Pricing & Engagement: Models: Name: Consultation-based engagement. Models: Best For: Organizations seeking customized technology solution scoping. Models: Description: Public website invites prospects to schedule a complimentary consultation and contact the company directly.. Summary: No public pricing sheet, rate card, or standardized package information was verified. Public pages indicate consultation-based engagement and contact-driven outreach.. Recent News: Articles: Date: 2026-01-23. Articles: Title: Altek Business Systems issues security guidance on addressing last-mile vulnerabilities in print devices. Articles: Source: EIN Presswire. Articles: Summary: Company-published security guidance focused on print-device vulnerability management.. Articles: Date: 2026-05-22. Articles: Title: From Paper to Platform: Altek Business Systems modernizes document workflows. Articles: Source: National Law Review. Articles: Summary: Press-release coverage describing Altek's document workflow modernization messaging.. Reputation & Reviews: Summary: No verified public review-platform rating or credential could be confirmed from the available public sources. A ZoomInfo listing states 30 employees and $21 million revenue, but those figures are not independently verified here and are therefore not used as factual company attributes.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name:

Methodology

Altek Business Systems INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 19 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://altekimaging.com/

Email: info@altekimaging.com

Phone: 215) 721-9355

LinkedIn: https://www.linkedin.com/company/altek-business-systems/

Frequently Asked Questions

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