Brickwork India scorecard

Company Overview

Brickwork India is a BPO company, founded in 2005, with approximately 250-499 employees. They specialize in Sales & Marketing, Human Resources, Finance & Accounting, Customer Support, Recruitment. They serve the E-commerce & Retail industries.

The organization values its clients’ customer service experience as much as it values the quality of its solutions. That’s why employees are highly skilled in their field and cross-trained so that they are highly skilled in customer service. This organization is in the small to mid-size range with an estimated 200 to 500 current employees. Executives and employees are always looking for methods that will innovate the organization to provide the most efficient and most personalized solutions to its clients. The organization is very successful and has an estimated annual revenue of $100 to $500 million (USD). Brickwork India’s goal is to provide the highest-quality executive assistance possible to its clients. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: business-support focused. Client Value Proposition: Summary: Brickwork India’s public value proposition centers on freeing clients from routine and tedious work through remote executive assistance and business support that is structured, reliable, and scalable.. Value Points: Title: Time savings for clients. Value Points: Description: Public messaging emphasizes freeing clients to focus on mission-critical, revenue-generating activities.. Value Points: Title: Support across business types. Value Points: Description: The company states it supports large enterprises, SMBs, and professionals.. Value Points: Title: Scalable outsourcing delivery. Value Points: Description: The firm highlights structured and scalable delivery models for business support work.. Value Points: Title: Coverage across business functions. Value Points: Description: Public sources describe offerings spanning knowledge, technical, and administrative services.. Company Overview: Highlights: Founded in 2005. Highlights: Positions itself as a global leader in Remote Executive Assistance. Highlights: Serves large enterprises, mid-sized businesses, small businesses, and professionals. Highlights: Publicly states support across finance, technology, manufacturing, healthcare, retail, and other sectors. Description: Brickwork India is a business support services provider that presents itself as a global leader in Remote Executive Assistance and related outsourcing services, serving enterprises, SMBs, and professionals across multiple industries.. Competitive Differentiators: Differentiators: Title: Pioneer positioning in Remote Executive Assistance. Differentiators: Description: The company publicly states it pioneered the Remote Executive Assistance concept in 2005 and describes itself as a global leader in the space.. Differentiators: Title: Structured, scalable delivery model. Differentiators: Description: Brickwork says it provides structured, reliable, and scalable delivery models for business support services.. Differentiators: Title: Security and certification positioning. Differentiators: Description: Public

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: business-support focused. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Brickwork India’s public value proposition centers on freeing clients from routine and tedious work through remote executive assistance and business support that is structured, reliable, and scalable.. Value Points: Title: Time savings for clients. Value Points: Description: Public messaging emphasizes freeing clients to focus on mission-critical, revenue-generating activities.. Value Points: Title: Support across business types. Value Points: Description: The company states it supports large enterprises, SMBs, and professionals.. Value Points: Title: Scalable outsourcing delivery.. (public_web; observed 2026-08-25)
• Company Overview: Highlights: Founded in 2005. Highlights: Positions itself as a global leader in Remote Executive Assistance. Highlights: Serves large enterprises, mid-sized businesses, small businesses, and professionals. Highlights: Publicly states support across finance, technology, manufacturing, healthcare, retail, and other sectors. Description: Brickwork India is a business support services provider that presents itself as a global leader in Remote Executive Assistance and related outsourcing services, serving enterprises, SMBs, and professionals across multiple industries.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 49

• egs: 41.8
• growth: 56.5
• reputation: 50.9
• ai_readiness: 50
• market_footprint: 35.4
• digital_readiness: 57.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Brickwork India's structured service taxonomy includes Sales & Marketing, Human Resources, Finance & Accounting, Customer Support, Recruitment. Competitive Landscape: Competitors: Name: Outsource Accelerator-listed virtual assistant and business support providers. Competitors: Evidence: Public descriptions place Brickwork India in outsourced business support and virtual assistant services.. Competitors: Relationship: adjacent. Positioning: Boutique business support and Remote Executive Assistance provider serving enterprises, mid-size, and small businesses.. Market Signals: Public positioning emphasizes outsourced business support for global businesses and small to mid-sized companies.. Market Signals: Public sources describe the company as a global leader in business support services.. Differentiators: Publicly claims a proprietary Remote Executive Assistance model.. Differentiators: Publicly describes three service verticals: Business Support, Research Support, and Graphic Design & Branding.. Pricing & Engagement: Models: Name: 24/5 support. Models: Best For: Clients needing weekday business support. Models: Description: Regular support is stated to run Monday to Friday.. Models: Name: Weekend and holiday support at premium. Models: Best For: Clients needing extended coverage. Models: Description: The company states support on weekends and public holidays may be available at a slight premium.. Summary: Publicly available sources do not disclose standard pricing, rate cards, or packaged commercial models beyond a note that weekend and public-holiday support may be available at a slight premium.. Employee & Client Sentiment: Green Flags: Public career-path structure with Operations and Projects tracks.. Green Flags: Internship and early-career opportunities are publicly listed.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Remote Executive Assistance. Categories: Services: Executive support. Categories: Services: Administrative support. Categories: Services: Mission-critical task support. Categories: Name: Business Support Services. Categories: Services: Structured outsourcing support. Categories: Services: Scalable delivery models. Categories: Services: Support for enterprises and SMBs. Categories: Name: Knowledge and Technical Services. Categories: Services: Knowledge services. Categories: Services: Technical services. Categories: Name: Administrative Services. Categories:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Bangalore. Centers: Model: WFO. Centers: Country: India. Centers: City: Bengaluru. Centers: Model: WFO. Centers: Country: India. Hiring & Workforce Signals: Open Positions: Title: Quality Analyst. Open Positions: Location: Bengaluru. Open Positions: Seniority: 2-3 Years. Open Positions: Department: Operations. Open Positions: Title: Team Lead - Global Delivery. Open Positions: Location: Bengaluru (WFO). Open Positions: Seniority: 6-8 Years. Open Positions: Department: Operations. Open Positions: Title: SEO Content Writer. Open Positions: Location: Bengaluru (WFO). Open Positions: Seniority: 3-5 Years. Open Positions: Department: Content. Open Positions: Title: Trainee (Non-IT). Open Positions: Location: Bengaluru (WFO). Open Positions: Seniority: Fresher. Open Positions: Department: Operations. Open Positions: Title: SEO Analyst. Open Positions: Location: Bengaluru (WFO). Open Positions: Seniority: 2-5 years. Open Positions: Department: Digital Marketing. Open Positions: Title: HR Generalist. Open Positions: Location: Bengaluru (WFO). Open Positions: Seniority: 4-6 Years. Open Positions: Department: Human Resources. Open Positions: Title: Accounting & Taxation Specialist. Open Positions: Location: Bangalore (WFO). Open Positions: Seniority: 5-6 years. Open Positions: Department: Finance. Open Positions: Title: Accounts Executive. Open Positions: Location: Bengaluru (WFO). Open. Key Firmographics: Founded Year: 2005. Sectors Display: Finance. Sectors Display: Technology. Sectors Display: Manufacturing. Sectors Display: Healthcare. Sectors Display: Retail. Sectors Display: Other industries. Headquarters Display: Bengaluru, Karnataka, India. Ownership Type Display: Private company; publicly described as women-owned business enterprise (WBE). Executive Summary: Summary: Brickwork India is a Bengaluru-based outsourcing and business support provider founded in 2005, with a public emphasis on Remote Executive Assistance, structured delivery models, and support for organizations of varied sizes.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name:

Methodology

Brickwork India's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 34 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Human Resources
• Finance & Accounting
• Customer Support
• Recruitment

Industries Served

• E-commerce & Retail

Contact

Website: https://www.brickworkindia.com

Email: info@brickworkindia.com

Phone: 91 80 6751 9999

LinkedIn: http://www.linkedin.com/company/brickworkindia

Frequently Asked Questions

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