Dijital Team scorecard

Company Overview

Dijital Team is a BPO company. They specialize in Recruitment.

Executive summary

Brand Profile: Voice: direct. Voice: professional. Voice: value-oriented. Voice: operational. Tagline: Offshore Staffing Solutions for MSPs and IT Businesses. Imagery Style: Corporate and service-oriented, with emphasis on offshore team building and business outcomes.. Client Value Proposition: Summary: Dijital Team’s value proposition is to help businesses build dedicated offshore teams that reduce operating burden and improve efficiency while the client manages day-to-day work direction.. Value Points: Title: Cost and efficiency focus. Value Points: Description: Public messaging emphasizes decreasing costs and increasing efficiency.. Value Points: Title: Operational burden reduction. Value Points: Description: The company states it manages HR, payroll, governance, onboarding, and related support functions.. Value Points: Title: Scalable coverage. Value Points: Description: Offers flexible schedules and 24/7 coverage for businesses that need broader support windows.. Value Points: Title: Tailored team design. Value Points: Description: Builds teams around specific role, technical, and cultural requirements.. Company Overview: Tagline: Offshore staffing solutions for MSPs and IT businesses.. Highlights: Designs and builds dedicated offshore teams in Sri Lanka. Highlights: Supports 24/7 coverage and flexible work schedules. Highlights: Provides end-to-end team management including HR and payroll. Highlights: Offers services for MSPs, software development, helpdesk, data analytics, IT operations, and admin services. Description: Dijital Team presents itself as an offshoring partner that designs and builds dedicated teams in Sri Lanka for IT-related businesses, with support spanning recruitment, onboarding, HR, payroll, compliance, and infrastructure.. Competitive Differentiators: Differentiators: Title: Dedicated-team offshore model. Differentiators: Description: Positions its offer around building dedicated teams tailored to client requirements rather than generic staffing.. Differentiators: Title: End-to-end operational coverage. Differentiators: Description: Handles recruitment, onboarding,

Strengths

• Brand Profile: Voice: direct. Voice: professional. Voice: value-oriented. Voice: operational. Tagline: Offshore Staffing Solutions for MSPs and IT Businesses. Imagery Style: Corporate and service-oriented, with emphasis on offshore team building and business outcomes.. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Dijital Team’s value proposition is to help businesses build dedicated offshore teams that reduce operating burden and improve efficiency while the client manages day-to-day work direction.. Value Points: Title: Cost and efficiency focus. Value Points: Description: Public messaging emphasizes decreasing costs and increasing efficiency.. Value Points: Title: Operational burden reduction. Value Points: Description: The company states it manages HR, payroll, governance, onboarding, and related support functions.. Value Points: Title: Scalable coverage. Value Points: Description:. (public_web; observed 2026-08-20)
• Company Overview: Tagline: Offshore staffing solutions for MSPs and IT businesses.. Highlights: Designs and builds dedicated offshore teams in Sri Lanka. Highlights: Supports 24/7 coverage and flexible work schedules. Highlights: Provides end-to-end team management including HR and payroll. Highlights: Offers services for MSPs, software development, helpdesk, data analytics, IT operations, and admin services. Description: Dijital Team presents itself as an offshoring partner that designs and builds dedicated teams in Sri Lanka for IT-related businesses, with support spanning. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-09-05)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-03-05)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Dijital Team's structured service taxonomy includes Recruitment. Competitive Landscape: Competitors: Name: Generic offshore staffing providers. Competitors: Evidence: The website frames Dijital Team as an offshore staffing solution for MSPs and IT businesses.. Competitors: Relationship: direct. Competitors: Name: Other Sri Lanka-based BPO/offshore team providers. Competitors: Evidence: The company emphasizes offshore teams in Sri Lanka and related support services.. Competitors: Relationship: direct. Competitors: Name: In-house hiring. Competitors: Evidence: The offering is positioned as a lower-complexity alternative to managing an in-house team.. Competitors: Relationship: alternative. Positioning: An offshore staffing provider focused on building dedicated teams in Sri Lanka for MSPs, IT businesses, and software development use cases.. Market Signals: Messaging is centered on MSP and IT-services demand rather than broad outsourcing verticals.. Market Signals: The company also markets software development offshore team building and admin services.. Differentiators: Dedicated offshore teams in Sri Lanka. Differentiators: End-to-end support including recruitment, onboarding, HR, office facilities, and IT infrastructure. Differentiators: 24/7 availability claim on the main. Key Firmographics: Sectors Display: IT services and IT consulting. Sectors Display: Offshoring. Sectors Display: Software development. Sectors Display: Managed service providers. Sectors Display: Business process outsourcing. Headquarters Display: Brisbane, Queensland, Australia (HQ); Colombo, Sri Lanka; Kandy, Sri Lanka. Ownership Type Display: Private. Pricing & Engagement: Models: Name: Custom team build engagement. Models: Best For: Businesses needing dedicated offshore staff with managed back-office support. Models: Description: Client shares talent requirements; Dijital Team designs and builds a tailored team, then manages recruitment, onboarding, HR, payroll, and support.. Models: Name: Offshoring partner model. Models: Best For: Organizations wanting a managed offshore extension of their team. Models: Description: Client directs day-to-day work while Dijital Team handles team management and operational administration.. Summary: Public sources indicate a consultative, custom engagement model, but do

Geography

Delivery Center Details: Centers: City: Brisbane. Centers: Country: Australia. Centers: City: Colombo. Centers: Country: Sri Lanka. Centers: City: Kandy. Centers: Country: Sri Lanka. Centers: City: Sarasota. Centers: Country: United States. Centers: City: London. Centers: Country: United Kingdom. Financial Health: Risk Factors: Public financial statements, funding events, and revenue disclosures were not verified from accessible public sources.. Overall Health: unknown. Reputation & Reviews: Summary: Public review and credential signals are limited; one third-party profile lists a single Clutch review, but no reliable aggregate rating was available in the gathered sources.. Credentials: Detail: Third-party listing references 1 review, but no verified aggregate score was captured in the available source snippet.. Credentials: Platform: Clutch. Employee & Client Sentiment: Green Flags: A public post claims the company was named one of the Best Places to Work in Asia by Great Place To Work Sri Lanka.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Managed Service Providers. Categories: Services: Dedicated offshore IT teams. Categories: Services: Helpdesk and customer support. Categories: Services: Level 2 engineers. Categories: Services: Project engineers. Categories: Services: M365 specialists. Categories: Services: 24/7 support. Categories: Name: Software Development. Categories: Services: Custom software solutions. Categories: Services: Web and mobile app development. Categories: Services: DevOps and cloud integration. Categories: Services: Quality assurance. Categories: Services: Tech support and maintenance. Categories: Name: Business Support and Administration. Categories: Services: Administration team members. Categories: Services: Ongoing HR services. Categories: Services: Recruitment, onboarding and induction. Categories: Services: Payroll support. Categories: Services: Professional development and continuing education. Categories: Name: IT Infrastructure and Operations. Categories: Services: Technical support. Categories:

Methodology

Dijital Team's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 89 distinct source URLs and retained 90 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Recruitment

Contact

Website: https://www.dijitalteam.com

Phone: 2403951

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes