Get Friday scorecard

Company Overview

Get Friday is a BPO company, founded in 2005, with approximately 250-499 employees. They specialize in Customer Support. They serve the E-commerce & Retail industries.

The character, Man Friday, served as Crusoe’s guide, helping him survive. Get Friday assistants can handle business and personal tasks. They specialize in managing CRM, scheduling meetings, creating travel itineraries, vendor management, transcription, research, inbound and outbound calling, and social media management. The name of the organization comes from Daniel Defoe’s novel, Robinson Crusoe. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: supportive. Client Value Proposition: Summary: GetFriday positions itself as a time-saving virtual assistant and business support provider for individuals, entrepreneurs, and SMEs.. Value Points: Title: Time savings. Value Points: Description: The service is framed around offloading mundane and time-consuming tasks.. Value Points: Title: Business support breadth. Value Points: Description: The business division offers specialized support services for SMEs and entrepreneurs.. Value Points: Title: Marketing execution support. Value Points: Description: Public collateral shows digital marketing services spanning SEO, SEM, social media, and content.. Value Points: Title: Client support orientation. Value Points: Description: Public testimonials page indicates an emphasis on client feedback and ongoing support.. Company Overview: Tagline: Virtual Assistant Services | Virtual Executive Assistance. Highlights: Personal virtual assistant services for global clients. Highlights: Business division known as GetFriday Ace for SME and entrepreneur support. Highlights: Owned and operated by TTK Services Private Limited. Highlights: Public site last updated in August 2026. Description: GetFriday is a virtual assistance service that provides personal and business support services to global clients and is operated by TTK Services Private Limited, part of the TTK Group in India.. Competitive Differentiators: Differentiators: Title: Two-sided support model. Differentiators: Description: Public materials indicate both personal virtual assistance and business support capabilities, broadening the addressable use cases.. Differentiators: Title: Long operating history. Differentiators: Description: Public sources place the company’s origins in 2000 and its virtual assistance business by 2005, suggesting an established operating history.. Differentiators: Title: Global client reach. Differentiators: Description: Public materials describe service delivery to global clients across multiple regions and

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: supportive. (public_web; observed 2026-08-22)
• Client Value Proposition: Summary: GetFriday positions itself as a time-saving virtual assistant and business support provider for individuals, entrepreneurs, and SMEs.. Value Points: Title: Time savings. Value Points: Description: The service is framed around offloading mundane and time-consuming tasks.. Value Points: Title: Business support breadth. Value Points: Description: The business division offers specialized support services for SMEs and entrepreneurs.. Value Points: Title: Marketing execution support. Value Points: Description: Public collateral shows digital marketing services spanning SEO, SEM, social. (public_web; observed 2026-08-22)
• Company Overview: Tagline: Virtual Assistant Services | Virtual Executive Assistance. Highlights: Personal virtual assistant services for global clients. Highlights: Business division known as GetFriday Ace for SME and entrepreneur support. Highlights: Owned and operated by TTK Services Private Limited. Highlights: Public site last updated in August 2026. Description: GetFriday is a virtual assistance service that provides personal and business support services to global clients and is operated by TTK Services Private Limited, part of the TTK Group. (public_web; observed 2026-08-22)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-22)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (company_website_asset; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 48

• egs: 42.1
• growth: 56.5
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 36.2
• digital_readiness: 58.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Get Friday's structured service taxonomy includes Customer Support. Competitive Landscape: Competitors: Name: Outsource Accelerator directory-listed virtual assistant providers. Competitors: Evidence: Directory-style market comparison source references GetFriday as a virtual assistant company.. Competitors: Relationship: alternative. Competitors: Name: Other virtual assistant and outsourcing/offshoring providers. Competitors: Evidence: Public descriptions place GetFriday in outsourcing/offshoring and virtual assistance markets.. Competitors: Relationship: direct. Positioning: Virtual assistant and business support provider for individuals, entrepreneurs, startups, and small businesses, with 24/7 support emphasis.. Market Signals: Operates in the virtual assistance / outsourcing-offshoring segment. Market Signals: Public sources describe multi-country service reach. Market Signals: Business support offerings include research, analytics, and digital marketing. Differentiators: 24/7 availability. Differentiators: personal virtual assistant positioning. Differentiators: business support for SMEs and startups. Key Firmographics: Founded Year: 2000. Sectors Display: Virtual assistance. Sectors Display: Personal outsourcing. Sectors Display: Business support services. Headquarters Display: Bengaluru, Karnataka, India. Ownership Type Display: Private company; owned and operated by TTK Services Private Limited (TTK Group). Pricing & Engagement: Models: Name: Monthly plan-based support. Models: Best For: Clients needing recurring assistant coverage. Models: Description: External public coverage indicates plans are structured by monthly hours of support.. Models: Name: Custom business support engagements. Models: Best For: SMEs and entrepreneurs needing tailored support. Models: Description: Business and digital marketing offerings appear to be scoped by client need rather than fixed public package pricing.. Summary: Public sources indicate monthly plan-based engagement for virtual assistance, but detailed current pricing could not be fully verified from public company pages in this pass.. Reputation & Reviews: Summary: Public review signals are mixed and limited in verifiability from accessible sources; review platforms show small sample sizes and testimonials exist on the company site, but a comprehensive reputation picture is not publicly verifiable here.. Credentials:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Bangalore. Centers: Country: India. Financial Health: Overall Health: unknown. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Personal virtual assistance. Categories: Services: Offloading time-consuming and mundane tasks. Categories: Services: Email and calendar support. Categories: Services: Travel arrangements. Categories: Services: General personal outsourcing. Categories: Name: Business support services. Categories: Services: Specialized business services for SMEs and entrepreneurs. Categories: Services: Business support operations. Categories: Name: Digital marketing. Categories: Services: Search engine optimization. Categories: Services: Search engine marketing. Categories: Services: Social media marketing. Categories: Services: Social media optimization. Categories: Services: Content writing and content marketing. Categories: Name: Ecommerce marketing support. Categories: Services: Brand awareness support. Categories: Services: Cart-abandonment support. Categories: Services: Email marketing. Categories: Services: Analytics. Categories: Services: Paid and organic promotion. Executive Summary: Summary: GetFriday is a long-running virtual assistance provider focused on personal outsourcing, executive assistance, and business support services for global clients, with origins tied to TTK Services and the TTK Group in India.. Asset Fact Document Signal: Role: other_document. Statement: See What Our Clients Say About us!. Asset Fact Document Signal: Role: other_document. Statement: GetFriday Ace, business division of GetFriday (a personal virtual assistance company), was launched in 2014, with the specific aim of offering a range of specialized business services and business support to SME’s and entrepreneurs.. Asset Fact Document Summary: Role: other_document. Summary: Internet Marketing Proposal --- ## About GetFridayAce GetFriday Ace, business division of GetFriday (a personal virtual assistance company), was launched in 2014, with the specific aim of offering a range of specialized

Methodology

Get Friday's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 57 distinct source URLs and retained 62 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.getfriday.com

Email: support@getfriday.com

Phone: 91 080 4282 0555

LinkedIn: http://www.linkedin.com/company/getfriday

Frequently Asked Questions

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