IT Group INC scorecard

Company Overview

IT Group INC is a BPO company, founded in 2003, with approximately 100-249 employees. They specialize in Recruitment Process Outsourcing, Recruitment. They serve the E-commerce & Retail industries.

The organization possesses expertise in innovative solutions that transform the existing processes that its clients value. Software solutions provided by this business have already helped clientele such as Wilcon Depot, Carmen’s Best, NutriAsia, and more. Even throughout the pandemic, this business has remained at the forefront of customer satisfaction. It has developed strategies for dealing with the new economic landscape entrepreneurs have to deal with given the last few years. Founded in 2003, ITG has serviced a wide range of clientele with increasing aptitude. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: solution-oriented. Voice: enterprise-focused. Voice: regional. Voice: transformative. Tagline: Your Trusted Partner for IT Solutions in the ASEAN Region.. Imagery Style: No public visual brand system was verifiable from the available sources.. Client Value Proposition: Summary: ITG positions itself as a partner that aligns technology solutions with client objectives, goals, and strategies to support digital transformation and operational improvement.. Value Points: Title: Aligned to business goals. Value Points: Description: The company says its solutions are designed to align with client objectives, goals, and strategies.. Value Points: Title: Transformation-focused. Value Points: Description: It emphasizes transformative solutions intended to elevate customer outcomes.. Value Points: Title: Regional support. Value Points: Description: Its multi-country footprint suggests support for clients operating in Southeast Asia.. Company Overview: Tagline: Your Trusted Partner for IT Solutions in the ASEAN Region.. Highlights: ISO 9001:2015 certified. Highlights: Regional offices in the Philippines, Indonesia, Singapore, and Malaysia. Highlights: Positioned as an IT solutions partner for digital transformation. Description: IT Group, Inc. (ITG) presents itself as an IT solutions provider and business technology expert serving organizations across the ASEAN region.. Competitive Differentiators: Differentiators: Title: Regional ASEAN footprint. Differentiators: Description: The company states it operates across the Philippines, Indonesia, Singapore, and Malaysia.. Differentiators: Title: ISO certification. Differentiators: Description: Public site content states the company is ISO 9001:2015 certified.. Differentiators: Title: Project and client scale claims. Differentiators: Description: The company states it has served 200+ clients and completed 250+ projects across the ASEAN region.. Competitive Landscape: Competitors: Name: ManageEngine. Competitors: Evidence: IT Group Inc. publicly states it is an appointed

Strengths

• Brand Profile: Voice: professional. Voice: solution-oriented. Voice: enterprise-focused. Voice: regional. Voice: transformative. Tagline: Your Trusted Partner for IT Solutions in the ASEAN Region.. Imagery Style: No public visual brand system was verifiable from the available sources.. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: ITG positions itself as a partner that aligns technology solutions with client objectives, goals, and strategies to support digital transformation and operational improvement.. Value Points: Title: Aligned to business goals. Value Points: Description: The company says its solutions are designed to align with client objectives, goals, and strategies.. Value Points: Title: Transformation-focused. Value Points: Description: It emphasizes transformative solutions intended to elevate customer outcomes.. Value Points: Title: Regional support. Value Points: Description: Its multi-country. (public_web; observed 2025-07-29)
• Company Overview: Tagline: Your Trusted Partner for IT Solutions in the ASEAN Region.. Highlights: ISO 9001:2015 certified. Highlights: Regional offices in the Philippines, Indonesia, Singapore, and Malaysia. Highlights: Positioned as an IT solutions partner for digital transformation. Description: IT Group, Inc. (ITG) presents itself as an IT solutions provider and business technology expert serving organizations across the ASEAN region.. (public_web; observed 2026-07-01)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-06-30)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-07-29)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2024-12-29)

Firmographics

GB100 score

Overall score: 49

• egs: 42.1
• growth: 56.5
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 34.8
• digital_readiness: 55.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

IT Group INC's structured service taxonomy includes Recruitment Process Outsourcing, Recruitment. Hiring & Workforce Signals: Open Positions: Title: Marketing Associate. Open Positions: Location: Not specified on source. Open Positions: Seniority: Not specified. Open Positions: Department: Marketing. Open Positions: Title: Service Desk Engineer & Developer. Open Positions: Location: Not specified on source. Open Positions: Seniority: Not specified. Open Positions: Department: Technical/Service Desk. Open Positions: Title: Pre-Sales Consultant. Open Positions: Location: Not specified on source. Open Positions: Seniority: Not specified. Open Positions: Department: Sales/Pre-Sales. Workforce Signals: Regional Presence: Note: Philippines, Indonesia, Malaysia, Singapore. Workforce Signals: Regional Presence: Unit: offices. Workforce Signals: Regional Presence: Value: 4. Employee & Client Sentiment: Green Flags: Public careers pages indicate ongoing hiring activity.. Green Flags: Regional presence across four ASEAN offices suggests operational scale.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: IT solutions. Categories: Services: IT management solutions. Categories: Services: IT infrastructure optimization. Categories: Services: software applications and solutions. Categories: Name: Business transformation. Categories: Services: Digital transformation support. Categories: Services: interconnected IT solutions. Categories: Services: customer experience improvement. Categories: Name: Enterprise support. Categories: Services: Consulting support services. Categories: Services: managed services. Categories: Services: enterprise IT infrastructure. Executive Summary: Summary: IT Group, Inc. is a Philippine-based IT solutions provider that describes itself as a business technology expert delivering transformative software applications and solutions for clients in the ASEAN region.. Description Long: I am interested to learn about the solutions that cover \*Red Hat Enterprise Linux (RHEL)Red Hat OpenshiftRed Hat Ansible Automation I consent to **IT Group Inc. (ITG)** and **Red Hat** collecting and using my information strictly for **marketing and communication purposes**, including receiving updates, event invitations, and relevant product or service information. I understand that my data will be handled with confidentiality. I consent

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Quezon City. Centers: Country: Philippines. Centers: City: Jakarta Selatan. Centers: Country: Indonesia. Centers: City: Kuala Lumpur. Centers: Country: Malaysia. Centers: City: Singapore. Centers: Country: Singapore. Key Firmographics: Sectors Display: ASEAN region. Sectors Display: Enterprise IT / business technology. Headquarters Display: Quezon City, Philippines. Financial Health: Overall Health: unknown. Recent News: Articles: Date: 2025-06-13. Articles: Title: ITG is ManageEngine’s Appointed Partner & Distributor in the Philippines. Articles: Source: IT Group, Inc.. Articles: Summary: Company announcement that ITG became ManageEngine’s appointed partner and distributor in the Philippines.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: ManageEngine. Proprietary Tech: Interconnected IT Solutions. Asset Favicon: Visibility: public. Asset Logo: Visibility: public. Coverage Hours: 24/7. Monthly Search Volume: 1303. Domain Authority: 56.

Methodology

IT Group INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 54 distinct source URLs and retained 55 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Recruitment Process Outsourcing
• Recruitment

Industries Served

• E-commerce & Retail

Contact

Website: https://www.itgroupinc.asia

Email: info@itgroup.com.ph

Phone: 632) 8396-9888

LinkedIn: https://www.linkedin.com/company/it-group-inc-

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes