Jobhome scorecard

Company Overview

Jobhome is a BPO company, founded in 2017, with approximately 1-49 employees. They specialize in Sales & Marketing, Customer Support. They serve the E-commerce & Retail industries.

| | | | | | | | | --- | --- | --- | --- | --- | --- | --- | | Google Translate | The content of this secure page will be sent to Google for translation using a secure connection. | | | | | | | | | --- | --- | --- | --- | --- | | View this page in: | | **Translate** | | Turn off for: Portuguese (Brazil) | | Translation in progress ( **0**%) | | Cancel | | Translated to: English | | Show original | | Error: The server could not complete your request. Try again later. | | | Options ▼ | Close | en pt es AbkhazAcehneseAcholiAfarAfrikaansAlbanianAlurAmharicArabicArmenianAssameseAvarAwadhiAymaraAzerbaijaniBalineseBaluchiBambaraBaouléBashkirBasqueBatak KaroBatak SimalungunBatak TobaBelarusianBembaBengaliBetawiBhojpuriBikolBosnianBretonBulgarianBuryatCantoneseCatalanCebuanoChamorroChechenChichewaChinese (Simplified)Chinese (Traditional)ChuukeseChuvashCorsicanCrimean Tatar (Cyrillic)Crimean Tatar (Latin)CroatianCzechDanishDariDhivehiDinkaDogriDombeDutchDyulaDzongkhaEnglishEsperantoEstonianEweFaroeseFijianFilipinoFinnishFonFrenchFrench (Canada)FrisianFriulianFulaniGaGalicianGeorgianGermanGreekGuaraniGujaratiHaitian CreoleHakha ChinHausaHawaiianHebrewHiligaynonHindiHmongHungarianHunsrikIbanIcelandicIgboIlocanoIndonesianInuktut (Latin)Inuktut (Syllabics)IrishItalianJamaican PatoisJapaneseJavaneseJingpoKalaallisutKannadaKanuriKapampanganKazakhKhasiKhmerKigaKikongoKinyarwandaKitubaKokborokKomiKonkaniKoreanKrioKurdish (Kurmanji)Kurdish (Sorani)KyrgyzLaoLatgalianLatinLatvianLigurianLimburgishLingalaLithuanianLombardLugandaLuoLuxembourgishMacedonianMadureseMaithiliMakassarMalagasyMalayMalay (Jawi)MalayalamMalteseMamManxMaoriMarathiMarshalleseMarwadiMauritian CreoleMeadow MariMeiteilon (Manipuri)MinangMizoMongolianMyanmar (Burmese)Nahuatl (Eastern Huasteca)NdauNdebele (South)Nepalbhasa (Newari)NepaliNKoNorwegianNuerOccitanOdia (Oriya)OromoOssetianPangasinanPapiamentoPashtoPersianPolishPortuguese (Brazil)Portuguese (Portugal)Punjabi (Gurmukhi)Punjabi (Shahmukhi)QuechuaQʼeqchiʼRomaniRom

Executive summary

Brand Profile: Voice: solution-oriented. Voice: customer-service focused. Voice: operational efficiency focused. Client Value Proposition: Summary: JobHome’s public value proposition is to improve customer-attendance quality while using multichannel, home-office-based operations to support service coverage and operational efficiency.. Value Points: Title: Customer experience focus. Value Points: Description: Public copy emphasizes better customer attendance and service quality.. Value Points: Title: Cost and efficiency orientation. Value Points: Description: The home-office and multichannel model is presented as a way to reduce operational costs and improve productivity.. Value Points: Title: Coverage across service types. Value Points: Description: The offering spans support, sales, and post-sales functions, allowing multiple customer-contact use cases.. Company Overview: Highlights: Presents itself as operating since 2017.. Highlights: Positions its service model around home office / hybrid customer-contact operations.. Highlights: Offers multichannel customer service and contact-center support.. Highlights: Official site describes solutions spanning help desk and sales-related support.. Description: JobHome is a Brazil-based customer service and contact-center outsourcing company that presents itself as a pioneer of home-office and hybrid operating models in the country, with a multichannel service platform and call-center/BPO offerings.. Competitive Differentiators: Differentiators: Title: Home-office operating model. Differentiators: Description: The company publicly positions itself as a pioneer in Brazil’s home-office contact-center model.. Differentiators: Title: Multichannel service delivery. Differentiators: Description: Its website emphasizes integrated service across channels such as social media, chat, phone, and SMS.. Differentiators: Title: Broad BPO service scope. Differentiators: Description: Public materials connect the company with help desk, sales, post-sales, and customer-service operations.. Differentiators: Title: Cloud-based monitoring posture. Differentiators: Description: Third-party company profiles describe cloud-based monitoring and management of operators

Strengths

• Brand Profile: Voice: solution-oriented. Voice: customer-service focused. Voice: operational efficiency focused. (public_web; observed 2026-08-23)
• Client Value Proposition: Summary: JobHome’s public value proposition is to improve customer-attendance quality while using multichannel, home-office-based operations to support service coverage and operational efficiency.. Value Points: Title: Customer experience focus. Value Points: Description: Public copy emphasizes better customer attendance and service quality.. Value Points: Title: Cost and efficiency orientation. Value Points: Description: The home-office and multichannel model is presented as a way to reduce operational costs and improve productivity.. Value Points: Title: Coverage across service types. Value. (public_web; observed 2026-08-17)
• Company Overview: Highlights: Presents itself as operating since 2017.. Highlights: Positions its service model around home office / hybrid customer-contact operations.. Highlights: Offers multichannel customer service and contact-center support.. Highlights: Official site describes solutions spanning help desk and sales-related support.. Description: JobHome is a Brazil-based customer service and contact-center outsourcing company that presents itself as a pioneer of home-office and hybrid operating models in the country, with a multichannel service platform and call-center/BPO offerings.. (public_web; observed 2026-08-23)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-17)

Firmographics

GB100 score

Overall score: 46

• egs: 36.2
• growth: 56.5
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 28.8
• digital_readiness: 52.3

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Jobhome's structured service taxonomy includes Sales & Marketing, Customer Support. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: alternative. Positioning: Presents itself as a Brazilian customer-service and contact-center provider emphasizing home office, hybrid, and omnichannel service models.. Market Signals: Claims of pioneering home-office model in Brazil. Market Signals: Service page lists social, chat, telephone/0800, and SMS channels. Market Signals: Website highlights help desk and sales-oriented services. Differentiators: Home office model emphasized since 2017. Differentiators: Call center transformation and cost-reduction messaging. Differentiators: Omnichannel service offering across social, chat, phone, and SMS. Key Firmographics: Founded Year: 2017. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Telemarketing / call center. Sectors Display: Customer service. Headquarters Display: São Paulo, São Paulo, Brazil. Employee Count Display: 5001-10,000 employees. Ownership Type Display: Privately held. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer service / contact center. Categories: Services: SAC. Categories: Services: omnichannel customer support. Categories: Services: call-center operations. Categories: Services: customer relationship outsourcing. Categories: Name: Sales support. Categories: Services: Televendas. Categories: Services: inside sales. Categories: Services: post-sales support. Categories: Name: Support operations. Categories: Services: Help Desk. Categories: Services: Ouvidoria. Categories: Services: chat support. Categories: Services: phone/0800 support. Categories: Services: SMS support. Categories: Services: social media support. Executive Summary: Summary: Public sources describe JobHome as a privately held outsourcing and offshoring consulting company in São Paulo, Brazil, founded in 2017, focused on customer service, contact-center, and related BPO operations.. Service: Sales & Marketing. Delivery Center Details: Centers: City: São Paulo. Centers: Country: Brazil. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public company-history content identifies Ricardo Galdino as a founder and CMO.. Executives: Name: Ricardo Galdino. Executives: Title: Founder / CMO. Executives: Bio: Public company-history content identifies Geraldo

Geography

Countries listed in the structured record include -. Recent News: Articles: Date: 2020-07-09. Articles: Title: Startup com solução que leva centrais de atendimento tradicional ao modelo home office chega a BH. Articles: Source: Diário do Comércio. Articles: Summary: Profile-style coverage says JobHome expanded to Belo Horizonte and described its home-office call-center model and target sectors.. Reputation & Reviews: Credentials: Detail: Public company page shows privately held status, founded 2017, and 5001-10,000 employees; no review rating was verified.. Credentials: Platform: LinkedIn. Credentials: Detail: Company profile exists publicly, but the source excerpt does not provide a verified rating in the available data.. Credentials: Platform: Infojobs. Asset Logo: Visibility: public. Description Long: | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | | Google Translate | The content of this secure page will be sent to Google for translation using a secure connection. | | | | | | | | | --- | --- | --- | --- | --- | | View this page in: | | **Translate** | | Turn off for: Portuguese (Brazil) | | Translation in progress ( **0**%) | | Cancel | | Translated to: English | | Show original | | Error: The server could not complete your request. Try again later. | | | Options ▼ | Close | en pt es AbkhazAcehneseAcholiAfarAfrikaansAlbanianAlurAmharicArabicArmenianAssameseAvarAwadhiAymaraAzerbaijaniBalineseBaluchiBambaraBaouléBashkirBasqueBatak KaroBatak SimalungunBatak TobaBelarusianBembaBengaliBetawiBhojpuriBikolBosnianBretonBulgarianBuryatCantoneseCatalanCebuanoChamorroChechenChichewaChinese (Simplified)Chinese (Traditional)ChuukeseChuvashCorsicanCrimean Tatar (Cyrillic)Crimean Tatar (Latin)CroatianCzechDanishDariDhivehiDinkaDogriDombeDutchDyulaDzongkhaEnglishEsperantoEstonianEweFaroeseFijianFilipinoFinnishFonFrenchFrench (Canada)FrisianFriulianFulaniGaGalicianGeorgianGermanGreekGuaraniGujaratiHaitian CreoleHakha ChinHausaHawaiianHebrewHiligaynonHindiHmongHungarianHunsrikIbanIcelandicIgboIlocanoIndonesianInuktut (Latin)Inuktut (Syllabics)IrishItalianJamaican PatoisJapaneseJavaneseJingpoKalaallisutKannadaKanuriKapampanganKazakhKhasiKhmerKigaKikongoKinyarwandaKitubaKokborokKomiKonkaniKoreanKrioKurdish (Kurmanji)Kurdish (Sorani)KyrgyzLaoLatgalianLatinLatvianLigurianLimburgishLingalaLithuanianLombardLugandaLuoLuxembourgishMacedonianMadureseMaithiliMakassarMalagasyMalayMalay (Jawi)MalayalamMalteseMamManxMaoriMarathiMarshalleseMarwadiMauritian CreoleMeadow MariMeiteilon (Manipuri)MinangMizoMongolianMyanmar (Burmese)Nahuatl (Eastern Huasteca)NdauNdebele (South)Nepalbhasa (Newari)NepaliNKoNorwegianNuerOccitanOdia (Oriya)OromoOssetianPangasinanPapiamentoPashtoPersianPolishPortuguese (Brazil)Portuguese (Portugal)Punjabi (Gurmukhi)Punjabi (Shahmukhi)QuechuaQʼeqchiʼRomaniRom.

Methodology

Jobhome's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 25 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.jobhome.com.br

Email: contato@jobhome.com.br

Phone: 551142100114

LinkedIn: http://www.linkedin.com/company/jobhome

Frequently Asked Questions

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