Jsguru scorecard

Company Overview

Jsguru is a BPO company headquartered in Banijska 32, 21000, Novi Sad, Serbia, founded in 2015. They specialize in Customer Support.

We are a forward-thinking AI automation agency dedicated to revolutionizing how businesses operate through intelligent automation solutions and cutting-edge technology. We combine cutting-edge technology with deep industry knowledge to deliver customized AI solutions that drive real results for businesses of all sizes. Next, we take time to learn about your business, your goals, and the challenges you're facing. We'll explore your workflows, uncover pain points, and identify where AI can bring the most value.

Executive summary

Brand Profile: Voice: technical. Voice: commercial. Voice: solutions-oriented. Voice: forward-looking. Tagline: We build AI automations. Imagery Style: Not publicly verifiable from the retrieved text sources.. Client Value Proposition: Summary: JSGuru positions its value around helping businesses automate operations, build AI-enabled products, and deliver software faster through integrated design and development services.. Value Points: Title: Operational automation. Value Points: Description: Workflow automation and AI systems are presented as ways to reduce repetitive work across business processes.. Value Points: Title: Product delivery support. Value Points: Description: The firm offers product discovery, strategy, design, development, QA, and MVP support in one offering.. Value Points: Title: Customer interaction automation. Value Points: Description: Chatbots, RAG systems, and voice interfaces are positioned to improve customer experience and lead handling.. Value Points: Title: Technical integration capability. Value Points: Description: Service pages emphasize integration with common business systems and cloud infrastructure.. Company Overview: Tagline: AI Automation Agency. Highlights: Public website describes the firm as an AI automation agency.. Highlights: Public contact locations listed in New York, Bosnia and Herzegovina, and Serbia.. Highlights: LinkedIn describes the company as privately held with 51-200 employees.. Highlights: Public materials indicate work across software development, design, and AI automation.. Description: JSGuru presents itself as an AI automation agency focused on building AI-powered products, workflow automations, chatbots, and related software services.. Competitive Differentiators: Differentiators: Title: AI-first positioning. Differentiators: Description: The company markets itself primarily around AI automation rather than generic software development.. Differentiators: Title: Breadth across build and automation work. Differentiators: Description: Public materials combine product discovery, UX/UI, development, systems integration, chatbots, and AI

Strengths

• Brand Profile: Voice: technical. Voice: commercial. Voice: solutions-oriented. Voice: forward-looking. Tagline: We build AI automations. Imagery Style: Not publicly verifiable from the retrieved text sources.. (public_web; observed 2025-08-29)
• Client Portfolio: Clients: Segment: named client. Clients: Industry: EdTech / SaaS. Clients: Client Name: Mobile Guardian. Clients: Segment: named client referenced on LinkedIn. Clients: Industry: Technology / enterprise. Clients: Client Name: T-Systems. Industry Concentration: EdTech. Industry Concentration: FinTech. Industry Concentration: ecommerce. Industry Concentration: real estate tech. Industry Concentration: TMT. Industry Concentration: adtech. Industry Concentration: marketing tech. (public_web; observed 2026-01-18)
• Client Value Proposition: Summary: JSGuru positions its value around helping businesses automate operations, build AI-enabled products, and deliver software faster through integrated design and development services.. Value Points: Title: Operational automation. Value Points: Description: Workflow automation and AI systems are presented as ways to reduce repetitive work across business processes.. Value Points: Title: Product delivery support. Value Points: Description: The firm offers product discovery, strategy, design, development, QA, and MVP support in one offering.. Value Points: Title: Customer. (public_web; observed 2025-08-29)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

• egs: 36.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 45.3
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Jsguru's structured service taxonomy includes Customer Support. Client Portfolio: Clients: Segment: named client. Clients: Industry: EdTech / SaaS. Clients: Client Name: Mobile Guardian. Clients: Segment: named client referenced on LinkedIn. Clients: Industry: Technology / enterprise. Clients: Client Name: T-Systems. Industry Concentration: EdTech. Industry Concentration: FinTech. Industry Concentration: ecommerce. Industry Concentration: real estate tech. Industry Concentration: TMT. Industry Concentration: adtech. Industry Concentration: marketing tech. Competitive Landscape: Competitors: Name: Clutch-listed software and design agencies. Competitors: Evidence: JSGuru references Clutch reviews and positioning in UX/UI, web, and mobile development.. Competitors: Relationship: adjacent. Competitors: Name: DesignRush-listed agencies. Competitors: Evidence: JSGuru references DesignRush reviews and comparable agency evaluation channels.. Competitors: Relationship: adjacent. Positioning: AI automation and software development agency serving startups, innovative tech companies, and corporations.. Market Signals: Positions itself as an AI automation agency rather than a traditional BPO provider. Market Signals: Claims experience across multiple verticals including edtech, fintech, ecommerce, real estate tech, TMT, adtech, and marketing tech. Differentiators: AI automation focus. Differentiators: multi-location delivery model. Differentiators: 24/7 support claim. Differentiators: cross-functional product build capability. Pricing & Engagement: Models: Name: Fixed-price project. Models: Best For: Clients with clearly defined deliverables and timelines. Models: Description: Listed in public service coverage as an engagement option for defined project scopes.. Models: Name: Staff augmentation. Models: Best For: Clients needing additional delivery capacity. Models: Description: Listed in public service coverage as an engagement option for extending in-house teams.. Summary: Public sources indicate both fixed-price project options and staff augmentation, but no detailed rate card or pricing schedule was publicly verified.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: AI automation. Categories: Services: System architecture. Categories: Services: Workflow automation. Categories: Services: No-code/low-code workflow builder setup and customization. Categories:

Geography

The public profile records headquarters as Banijska 32, 21000, Novi Sad, Serbia. Countries listed in the structured record include -. Delivery Center Details: Centers: City: New York. Centers: Model: business development office. Centers: Country: USA. Centers: City: Banja Luka. Centers: Model: development and operations office. Centers: Country: Bosnia and Herzegovina. Centers: City: Novi Sad. Centers: Model: development office. Centers: Country: Serbia. Hiring & Workforce Signals: Workforce Signals: Remote Work: true. Workforce Signals: Locations Listed: Banja Luka. Workforce Signals: Locations Listed: Novi Sad. Workforce Signals: Locations Listed: Mostar. Key Firmographics: Sectors Display: Software development. Sectors Display: AI automation. Sectors Display: Product design. Sectors Display: Cloud/AWS. Sectors Display: Education. Sectors Display: Fintech. Sectors Display: Ecommerce. Sectors Display: Real estate tech. Sectors Display: Technology, media and telecommunications. Sectors Display: Adtech and marketing tech. Headquarters Display: New York, New York, United States. Employee Count Display: 51-200 employees. Ownership Type Display: Privately held. Financial Health: Overall Health: unknown. Financial Events: Date: 2022-03-14. Financial Events: Event Type: deloitte_rising_star_recognition. Financial Events: Description: Company announced that its parent company, GotSolution d.o.o, was ranked on Deloitte's Rising Stars list.. Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies Vladimir Sukara as founder of JSGuru and describes him as an AI consultant focused on helping businesses automate workflows and implement AI systems.. Executives: Name: Vladimir Sukara. Executives: Title: Chief Executive Officer. Executives: Bio: Public LinkedIn profile identifies Andrej Kaurin as CTO and founder of JSGuru and describes a focus on AI-driven workflows, custom software, and embedded agents.. Executives: Name: Andrej Kaurin. Executives: Title: CTO & Founder. Reputation & Reviews: Summary: A public review platform entry exists, but no robust third-party ratings, verified testimonials, or review counts were publicly verified in

Methodology

Jsguru's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 38 distinct source URLs and retained 40 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Customer Support

Contact

Website: https://jsguru.io/

Email: -

Phone: -

Frequently Asked Questions

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