Livprop scorecard

Company Overview

Livprop is a BPO company, founded in 2006, with approximately 100-249 employees. They specialize in Customer Support. They serve the E-commerce & Retail industries.

It boasts the capacity to multiply your web-based customer acquisition by five times. The firm has grown rapidly since its founding in 2007. It has helped over 175 clients with customer service and engagement. According to LinkedIn, it currently has between 51-200 employees. According to its website, the organization’s help has brought some realtors from a sales conversion rate of 3% to 15%. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: service-oriented. Voice: lead-generation focused. Voice: real-estate specialized. Tagline: Live chat Agency | Best live chat service provider in India. Imagery Style: unclear. Client Value Proposition: Summary: Livprop’s public value proposition is that it helps turn existing website traffic into qualified leads through always-on, industry-trained chat engagement and structured lead handoff.. Value Points: Title: Increase conversion from traffic. Value Points: Description: Public listings claim the service improves website conversions by engaging visitors in real time.. Value Points: Title: Industry-trained interactions. Value Points: Description: The company states agents are trained for the real estate context to handle buyer questions effectively.. Value Points: Title: Faster lead response. Value Points: Description: Public materials emphasize immediate engagement and transfer of qualified leads to sales teams.. Company Overview: Tagline: Live chat service provider focused on real estate lead generation.. Highlights: Positioned around 24/7 live chat engagement for website visitors.. Highlights: Public materials emphasize real-estate-specific agent training and lead conversion.. Highlights: Public profiles reference both human agents and AI/chatbot-assisted engagement.. Highlights: Public sources indicate Bengaluru, India as the main operating location.. Description: Livprop is a Bengaluru-based live chat and conversational engagement provider that markets trained human chat agents and hybrid AI-assisted engagement for real estate and related lead-conversion use cases.. Competitive Differentiators: Differentiators: Title: Real-estate specialization. Differentiators: Description: Public materials repeatedly position the company around real estate inquiry handling and buyer lead conversion.. Differentiators: Title: 24/7 human engagement. Differentiators: Description: The company emphasizes always-on live agent coverage to capture and qualify visitors at all hours.. Differentiators: Title: Hybrid engagement model. Differentiators: Description: Public pages

Strengths

• Brand Profile: Voice: service-oriented. Voice: lead-generation focused. Voice: real-estate specialized. Tagline: Live chat Agency | Best live chat service provider in India. Imagery Style: unclear. (public_web; observed 2025-08-29)
• Client Portfolio: Clients: Segment: unclear. Clients: Industry: real estate. Clients: Client Name: Top 1500 customers of Livprop. Total Clients Claimed: 1500. Industry Concentration: real estate. (public_web; observed 2026-01-15)
• Client Value Proposition: Summary: Livprop’s public value proposition is that it helps turn existing website traffic into qualified leads through always-on, industry-trained chat engagement and structured lead handoff.. Value Points: Title: Increase conversion from traffic. Value Points: Description: Public listings claim the service improves website conversions by engaging visitors in real time.. Value Points: Title: Industry-trained interactions. Value Points: Description: The company states agents are trained for the real estate context to handle buyer questions effectively.. Value Points:. (public_web; observed 2025-08-29)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-08-29)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-05-30)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-01-15)

Firmographics

GB100 score

Overall score: 45

• egs: 41
• growth: 50
• reputation: 49
• ai_readiness: 50
• market_footprint: 32
• digital_readiness: 46.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Livprop's structured service taxonomy includes Customer Support. Client Portfolio: Clients: Segment: unclear. Clients: Industry: real estate. Clients: Client Name: Top 1500 customers of Livprop. Total Clients Claimed: 1500. Industry Concentration: real estate. Competitive Landscape: Competitors: Name: Outsource Accelerator-listed live chat BPO providers. Competitors: Evidence: Livprop is described as a live chat BPO firm specializing in virtual text-based customer service for real estate marketing.. Competitors: Relationship: direct. Competitors: Name: General chatbot solution providers. Competitors: Evidence: Livprop promotes AI-powered chatbot solutions on its public site.. Competitors: Relationship: adjacent. Positioning: A live chat BPO and chatbot-focused provider with a real-estate specialization.. Market Signals: Public directory and review pages describe the company as a live chat BPO provider.. Market Signals: Public pages emphasize lead conversion and engagement for real estate websites.. Differentiators: Real-estate industry specialization. Differentiators: Live chat/virtual text-based customer service focus. Differentiators: AI-powered chatbot positioning. Reputation & Reviews: Summary: Public reputation evidence is limited to third-party directory profiles and software-review listings; no verified aggregate rating from a primary source was available.. Credentials: Detail: Profile lists employees as 10 - 49 and hourly rate as undisclosed; no verified aggregate rating captured.. Credentials: Rating: Not verified. Credentials: Platform: Clutch. Credentials: Detail: Listing describes the product and mentions a 7-day trial, but no verified rating was captured.. Credentials: Rating: Not verified. Credentials: Platform: GoodFirms. Credentials: Detail: Listing describes live support capabilities and a $250 per month reference, but no verified rating was captured.. Credentials: Rating: Not verified. Credentials: Platform: SourceForge. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Live chat support. Categories: Services: 24/7 live agent support. Categories: Services: Website live chat handling. Categories: Services: Visitor engagement. Categories: Name: Lead generation and qualification. Categories: Services: Lead

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Bengaluru. Centers: Country: India. Centers: City: Singapore. Centers: Country: Singapore. Centers: City: Coraopolis. Centers: Country: United States. Key Firmographics: Sectors Display: Real estate. Sectors Display: Customer support. Sectors Display: Lead generation. Headquarters Display: Bengaluru, Karnataka, India. Employee Count Display: 10 - 49 (third-party directory listing). Executive Summary: Summary: Livprop appears to be a niche BPO-style live chat and lead-generation provider centered on real estate, offering 24/7 chat engagement, lead qualification, and lead handoff support through trained agents and related tooling.. Financial Health: Risk Factors: No public financial statements, funding announcements, or transaction events were verified from the available sources.. Overall Health: unknown. Pricing & Engagement: Models: Name: Hourly rate. Models: Best For: Customers seeking customized live chat outsourcing arrangements. Models: Description: Third-party directory listing shows hourly rate as undisclosed.. Models: Name: Monthly subscription. Models: Best For: Smaller teams evaluating entry-level live chat support. Models: Description: A software directory listing references a $250 per month price point.. Summary: Public pricing is limited and inconsistent across listings; one third-party source shows an undisclosed hourly rate, while another mentions a $250 per month entry point. No primary-source pricing sheet was verified..

Methodology

Livprop's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 14 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://livprop.com/

Email: info@livprop.com

Phone: 91 80 48522374 / 23465005

LinkedIn: http://www.linkedin.com/company/livprop-eservices

Frequently Asked Questions

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