Star Touch India Pvt Ltd scorecard

Company Overview

Star Touch India Pvt Ltd is a BPO company, founded in 2004, with approximately 50-99 employees. They specialize in Sales & Marketing, Finance & Accounting, Outbound Sales, Customer Support. They serve the E-commerce & Retail industries.

It’s a modern contact center that focuses on delivering value to clients as well as meaningful interactions. While telemarketing is the main service offered, you can also outsource things like customer service via email or chat. You can also get help with customized telemarketing projects that align with your other marketing efforts. Star Touch India Pvt Ltd operates as telemarketing organization that has been around since 2004. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Client Value Proposition: Summary: Star Touch India Pvt Ltd is publicly positioned to help clients outsource telemarketing and contact-center work across voice and digital channels.. Value Points: Title: Voice campaign execution. Value Points: Description: Inbound and outbound voice services support calling campaigns and customer interaction workflows.. Value Points: Title: Non-voice support options. Value Points: Description: Email and chat customer service allow broader customer support coverage.. Value Points: Title: Customized outreach. Value Points: Description: The company states support for customized telemarketing projects tied to marketing efforts.. Company Overview: Highlights: Telemarketing and contact-center positioning. Highlights: Reported inception in 2004. Highlights: Public directory mentions facilities in Bangalore, Noida, and Mumbai. Highlights: Inbound and outbound voice services. Highlights: Email and chat customer service support. Description: Star Touch India Pvt Ltd appears in public BPO directories as a telemarketing/contact-center provider founded in 2004, with reported operations in Bangalore and historical presence in Noida and Mumbai. Public directory listings describe inbound and outbound voice services, telemarketing, and customer service via email or chat.. Competitive Differentiators: Differentiators: Title: Multi-city operating footprint. Differentiators: Description: Public listings indicate presence in Bangalore, Noida, and Mumbai, suggesting distributed delivery capacity.. Differentiators: Title: Telemarketing specialization. Differentiators: Description: The company is specifically described as a telemarketing and outbound call-center provider.. Differentiators: Title: Expanded customer communication channels. Differentiators: Description: Directory material notes support beyond voice, including email and chat customer service.. Differentiators: Title: Customized campaign support. Differentiators: Description: Public directory copy indicates customized telemarketing projects aligned with broader marketing efforts.. Key Firmographics: Sectors Display: Business process outsourcing. Sectors Display: Telemarketing. Sectors Display: Contact center.

Strengths

• Client Value Proposition: Summary: Star Touch India Pvt Ltd is publicly positioned to help clients outsource telemarketing and contact-center work across voice and digital channels.. Value Points: Title: Voice campaign execution. Value Points: Description: Inbound and outbound voice services support calling campaigns and customer interaction workflows.. Value Points: Title: Non-voice support options. Value Points: Description: Email and chat customer service allow broader customer support coverage.. Value Points: Title: Customized outreach. Value Points: Description: The company states support for. (public_web; observed 2026-08-26)
• Company Overview: Highlights: Telemarketing and contact-center positioning. Highlights: Reported inception in 2004. Highlights: Public directory mentions facilities in Bangalore, Noida, and Mumbai. Highlights: Inbound and outbound voice services. Highlights: Email and chat customer service support. Description: Star Touch India Pvt Ltd appears in public BPO directories as a telemarketing/contact-center provider founded in 2004, with reported operations in Bangalore and historical presence in Noida and Mumbai. Public directory listings describe inbound and outbound voice services, telemarketing, and customer. (public_web; observed 2026-08-26)
• Competitive Differentiators: Differentiators: Title: Multi-city operating footprint. Differentiators: Description: Public listings indicate presence in Bangalore, Noida, and Mumbai, suggesting distributed delivery capacity.. Differentiators: Title: Telemarketing specialization. Differentiators: Description: The company is specifically described as a telemarketing and outbound call-center provider.. Differentiators: Title: Expanded customer communication channels. Differentiators: Description: Directory material notes support beyond voice, including email and chat customer service.. Differentiators: Title: Customized campaign support. Differentiators: Description: Public directory copy indicates customized telemarketing projects aligned with broader. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-03-05)

Firmographics

GB100 score

Overall score: 45

• egs: 40
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 33.2
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Star Touch India Pvt Ltd's structured service taxonomy includes Sales & Marketing, Finance & Accounting, Outbound Sales, Customer Support. Competitive Landscape: Competitors: Name: Teleperformance. Competitors: Evidence: Same broad BPO/contact center market category as a provider of customer support and telemarketing services.. Competitors: Relationship: direct. Competitors: Name: Concentrix. Competitors: Evidence: Same broad BPO/contact center market category as a provider of customer support and telemarketing services.. Competitors: Relationship: direct. Competitors: Name: Foundever. Competitors: Evidence: Same broad BPO/contact center market category as a provider of customer support and telemarketing services.. Competitors: Relationship: direct. Positioning: Telemarketing and contact center/BPO provider focused on outbound calling and related customer support services.. Market Signals: Outsource Accelerator describes the company as a telemarketing-focused contact center offering inbound and outbound voice services.. Market Signals: Public directory listings show the provider operates in established Indian BPO hubs.. Differentiators: Public directory listings indicate long operating history since 2004.. Differentiators: Public listings indicate a multi-city India footprint across Bengaluru, Noida, and Mumbai.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Telemarketing. Categories: Services: Outbound telemarketing. Categories: Services: Customized telemarketing projects. Categories: Name: Contact center. Categories: Services: Inbound voice support. Categories: Services: Outbound voice support. Categories: Services: Customer service via email. Categories: Services: Customer service via chat. Executive Summary: Summary: Star Touch India Pvt Ltd is publicly described as a business process outsourcing and telemarketing company, with directory listings indicating outbound call-center roots and a contact-center offering. Public sources support a founding period in 2002-2004, but the exact corporate history is inconsistent across sources.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.. Delivery Center Details: Centers: City: Bengaluru.

Geography

Countries listed in the structured record include -. Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review and directory signals exist, but no reliable, consistently reported rating or credential set was verifiable from the available sources.. Contact Phone: 080-2678019. Contact Email: hrblr@startouch.in.

Methodology

Star Touch India Pvt Ltd's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 7 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Finance & Accounting
• Outbound Sales
• Customer Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.outsourceaccelerator.com/company/star-touch-india-pvt-ltd/

Email: hrblr@startouch.in

Phone: 080-26780195

LinkedIn: http://www.linkedin.com/company/startouch-india-pvt-ltd-

Frequently Asked Questions

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