Tek Data Inc scorecard

Company Overview

Tek Data Inc is a BPO company, founded in 1999, with approximately 1-49 employees. They specialize in Customer Support.

Tek-Data has conveniently located delivery centers in India, Europe, East Asia, and the USA to serve any business regardless of size or location. Tek-Data’s customers include many Fortune 500 companies around the world.

Executive summary

Brand Profile: Voice: service-oriented. Voice: business-focused. Client Value Proposition: Summary: Tek-Data positions itself as a provider that can reduce operating burden through outsourced support, data handling, and software services delivered across multiple channels and industries.. Value Points: Title: Operational cost reduction. Value Points: Description: The call center page states all-inclusive pricing models with claimed savings of 30-60%.. Value Points: Title: End-to-end service coverage. Value Points: Description: Public pages describe support from data capture and document scanning through analytics, customer support, and software development.. Value Points: Title: Multi-channel support. Value Points: Description: Voice, email, and live chat support are explicitly listed for customer service operations.. Value Points: Title: Industry-adapted delivery. Value Points: Description: Service pages cite applicability to sectors such as healthcare, legal, finance, education, government, hospitality, and logistics.. Company Overview: Highlights: Headquartered in the USA. Highlights: Operates across BPO and call center services. Highlights: Also offers software development and social network moderation. Description: Tek-Data Inc appears to be a U.S.-headquartered business and technology services provider offering BPO, call center, software development, data services, and social network moderation services.. Competitive Differentiators: Differentiators: Title: Broad multi-service outsourcing scope. Differentiators: Description: Public materials combine BPO, call center, data processing, scanning, analytics, and software development under one provider.. Differentiators: Title: Cost-savings positioning. Differentiators: Description: Call center materials claim all-inclusive pricing models with cost savings of 30-60%.. Differentiators: Title: Cross-industry coverage. Differentiators: Description: Public service pages reference use cases across healthcare, legal, finance, government, hospitality, education, logistics, and other sectors.. Differentiators: Title: Delivery model flexibility. Differentiators: Description: LinkedIn and website language emphasize global delivery, on-site

Strengths

• Brand Profile: Voice: service-oriented. Voice: business-focused. (public_web; observed 2025-03-26)
• Client Value Proposition: Summary: Tek-Data positions itself as a provider that can reduce operating burden through outsourced support, data handling, and software services delivered across multiple channels and industries.. Value Points: Title: Operational cost reduction. Value Points: Description: The call center page states all-inclusive pricing models with claimed savings of 30-60%.. Value Points: Title: End-to-end service coverage. Value Points: Description: Public pages describe support from data capture and document scanning through analytics, customer support, and software development.. Value. (public_web; observed 2025-01-08)
• Company Overview: Highlights: Headquartered in the USA. Highlights: Operates across BPO and call center services. Highlights: Also offers software development and social network moderation. Description: Tek-Data Inc appears to be a U.S.-headquartered business and technology services provider offering BPO, call center, software development, data services, and social network moderation services.. (public_web; observed 2025-03-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-03-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-04-16)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-01-08)

Firmographics

GB100 score

Overall score: 46

• egs: 45.9
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Tek Data Inc's structured service taxonomy includes Customer Support. Competitive Landscape: Competitors: Name: Tech Data. Competitors: Evidence: Different business model and website domain; not evidence of a direct BPO competitor.. Competitors: Relationship: adjacent. Positioning: Tek-Data presents itself as a leader in offshore and onshore staffing, software development outsourcing, and call center services.. Market Signals: Website messaging emphasizes customer care, IT helpdesk, L1/L2/L3 support, collections, accounting support, medical coding and billing, and staffing/software outsourcing.. Differentiators: 24x7x365 call center operations. Differentiators: blended onshore and offshore model. Differentiators: multilingual agents. Differentiators: claims of 97/100 CSAT. Differentiators: all-inclusive pricing and stated 30-60% cost savings. Pricing & Engagement: Models: Name: All-inclusive pricing. Models: Best For: Clients seeking bundled outsourced support pricing. Models: Description: Mentioned for call center services with claimed cost savings.. Models: Name: Customized pricing. Models: Best For: Projects with variable document volumes or handling needs. Models: Description: Mentioned for document scanning services based on scanning requirements.. Summary: Public pricing information is limited. The website mentions all-inclusive pricing models for call center services and customized pricing for scanning requirements, but no rate card or contract structure is publicly disclosed.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: BPO and Call Center Services. Categories: Services: Inbound and outbound voice support. Categories: Services: Customer experience support. Categories: Services: Networking and NOC support. Categories: Services: IT helpdesk. Categories: Services: L1/L2/L3 support for B2B and B2C. Categories: Services: Collections support. Categories: Services: Accounting support. Categories: Services: Purchasing support. Categories: Services: Medical coding and billing. Categories: Services: Customer training and hand-holding. Categories: Services: Voice, email, and live chat support. Categories: Name: Data Services. Categories: Services: Data capture from online media. Categories: Services: Data entry from images. Categories: Services: Online order entry

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Somerset. Centers: Country: United States. Centers: City: Holly Ridge. Centers: Country: United States. Key Firmographics: Sectors Display: BPO. Sectors Display: Call Centers. Sectors Display: Software Development. Sectors Display: Social Network Moderation. Headquarters Display: USA; LinkedIn lists Somerset, New Jersey, United States (HQ) and another LinkedIn listing shows Hillsborough, New Jersey, United States. Executive Summary: Summary: Tek-Data Inc is a business and technology services company with public-facing offerings centered on outsourced operations, customer support, data handling, and software development. Public materials indicate it serves multiple industries and positions itself around end-to-end delivery and cost savings.. Financial Health: Risk Factors: No public financial statements or funding events were found in the gathered sources.. Overall Health: unknown. Reputation & Reviews: Summary: No reliable public review platform ratings or credential pages were verified from the available sources.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Cisco communications tools and hardware. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Consorto dialer. Asset Logo: Visibility: public. Description Long: Sorry, the page you are looking for could not be found. It's just an accident that was not intentional..

Methodology

Tek Data Inc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Customer Support

Contact

Website: https://www.tek-data.com

Email: info@Tek-Data.com

Phone: -

LinkedIn: https://www.linkedin.com/company/tek-data/

Frequently Asked Questions

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